Escape to Heritance Kandalama, a luxury haven by the serene lake. Enjoy a rejuvenating massage at Coco Spa, savor meals at one of four restaurants or unwind on the sun-kissed terrace. With an outdoor pool and in-room WiFi, this hotel is perfect for families looking for adventure and relaxation.
Rangiri Dambulla International Stadium - 18 min drive
Sigiriya Museum - 27 min drive
Ancient City of Sigiriya - 28 min drive
Pidurangala Rock - 33 min drive
Getting around
Colombo (CMB-Bandaranaike Intl.) - 73.8 miles/118.8 km
Airport pickup service
Restaurants
Pizza Hut - 16 min drive
Delight Restaurant - 17 min drive
New Sigiri Restaurant - 25 min drive
Hotel Amaya Lake Dambulla - 13 min drive
curry leaf restaurant - 21 min drive
About this property
Heritance Kandalama
Heritance Kandalama is a great choice for a stay in Kandalama. You can visit the spa to be pampered with massages, facials or aromatherapy, and Kanchana Restaurant, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English, French
At a glance
Hotel size
152 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport pickup on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
4 restaurants
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Ecotours
Pool table
Ping pong
Hiking/biking trails nearby
Mountain biking nearby
Working away
24-hour business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Bike hire
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
Library
Fitness centre
An outdoor pool
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Hardwood flooring in room
Room amenities
Be entertained
LED television
Premium satellite channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Balcony
Separate sitting area
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Coco Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.
The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.
Dining
Kanchana Restaurant – This restaurant serves breakfast, lunch and dinner.
Kaludiya Restaurant – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
Cafe Kachchan – Overlooking the pool, this café only serves light fare.
Kachchan Bar – On-site bar.
Kachchan Lounge – On-site lobby lounge.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Christmas Eve (24 December) gala dinner per adult: USD 150
New Year's Eve (31 December) gala dinner per adult: USD 150
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children
Airport shuttle service is offered for an extra charge of USD 220 per vehicle
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 15.0 per day
Pool, spa, & gym (if applicable)
Children under 15 years old are not allowed in the spa without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Heritance Kandalama
Heritance Kandalama Dambulla
Heritance Kandalama Hotel
Heritance Kandalama Hotel Dambulla
Kandalama
Kandalama Heritance
Hotel Heritance Kandalama
Kandalama Hotel Dambulla
Kandalama Hotel Sri Lanka
Heritance Kandalama Hotel
Heritance Kandalama Kandalama
Heritance Kandalama Hotel Kandalama
Frequently asked questions
Does Heritance Kandalama offer free cancellation for a full refund?
Yes, Heritance Kandalama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heritance Kandalama?
Yes, there's an outdoor pool.
Are pets allowed at Heritance Kandalama?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Heritance Kandalama?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Heritance Kandalama?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 220 per vehicle.
What are the check-in and check-out times at Heritance Kandalama?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Heritance Kandalama and nearby?
Have fun with nearby activities such as hiking and mountain biking. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Heritance Kandalama also has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Heritance Kandalama?
Yes, there are 4 on-site restaurants, featuring pool views.
Does Heritance Kandalama have any outdoor private spaces?
Yes, every room features a balcony.
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Heritance Kandalama Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
29 Nov 2024
Amazing staff , food & hotel.
Ann
Ann, 1-night trip
10/10 Exceptional
11 Nov 2024
Amazing location
Food was phenomenal
If i have to nitpick, the rooms could use a little upgrade with its fixtures
Over all it was worth every penny.
Anton
Anton, 1-night trip
10/10 Exceptional
3 Nov 2024
This is wonderful architecture!!
Verified traveller
1-night trip
10/10 Exceptional
17 Jul 2024
Love the place and location
fiham
fiham, 2-night trip
10/10 Exceptional
17 Jul 2024
Their hospitality is super high, every staff is always caring of you.
Very clean, beautiful scenery, sounds of nature. It’s the perfect place for relaxing holidays.
Rie
Rie, 1-night trip
8/10 Very good
22 Apr 2024
that was nice stay.
the architecture is so stunning and staff is friendly.
Shuji
Shuji, 2-night trip
10/10 Exceptional
15 Nov 2024
This is a beautiful and well-designed hotel in a unique location next to the lake and jungle. The staff were attentive and thoughtful. The only downside was the dining options - the menus are international and expensive, and the remote location of the hotel makes it difficult to eat elsewhere. We would have preferred more local Sri Lankan options. However, the buffet breakfast was varied and impressive.
Melanie
Melanie, 3-night trip
10/10 Exceptional
11 Feb 2024
The serenity of this property is worth a few nights stay.
Frank Thanh
Frank Thanh, 2-night trip
10/10 Exceptional
19 Sept 2024
Excellent hotel! It’s worth for staying.
All members of staff are always smiling and very kind to children. They make us happy.
Food presentation also outstanding. Facilities are of course nice.
We’ll back some time here.
KAZUYOSHI
KAZUYOSHI, 1-night trip
10/10 Exceptional
17 Dec 2023
Excellent location to have a relaxing quite time
Shihana
Shihana, 3-night trip
10/10 Exceptional
4 Dec 2023
Best hotel right in the middle of nature, breathtaking views and friendly staff
francisco
francisco, 1-night trip
10/10 Exceptional
22 Mar 2024
Love this place, and its people 😊
Salomi
10/10 Exceptional
28 May 2024
Staffs were smile and can speak English, so we can communicate easily.
AYAKA
AYAKA, 2-night trip
10/10 Exceptional
1 Apr 2024
Best base for cultural Sri Lanka
Amazing location and building which blends right into the beautiful nature surrounding it. Has all the facilities you need as well as extra activities. Food could be better as could the pool bar service. Had a wonderful stay
Joseph Alexis
Joseph Alexis, 5-night trip
10/10 Exceptional
10 Mar 2023
Location and architecture
Vanessa
Vanessa, 1-night trip
10/10 Exceptional
25 Jan 2024
Wonderful location
Wonderful location for a hotel. Fabulous views. Very good room. Only concern was the number of large groups staying there who dominated the restaurant.
Susan
Susan, 3-night trip
10/10 Exceptional
1 Jul 2024
The Heritance is like no other hotel you would have stayed at before. They are so seemlessly integrated with the jungle around them that you'll be able to experience the surrounding nature whilst staying at the hotel. The staff are all so accommodating and you can book cool dsy trip excursions at reasonable prices. The buffet breakfast, lunch and dinner were unbelieveably good. The lady that makes fresh hoppers is thr best!
Elinna
Elinna, 3-night trip
10/10 Exceptional
14 Apr 2024
Always love the place. Visited 20 years ago for my honeymoon. This time was my second trip to hotel. Absolutely loved it.
Withanage
Withanage, 1-night trip
10/10 Exceptional
26 Aug 2024
It was my first time staying in Sigiriya, and I left with a deep sense of satisfaction. Although the check-in process was initially overwhelming due to the large groups of guests, the exceptional hospitality from the staff quickly put me at ease.
Being able to enjoy such luxurious and delicious meals in the midst of Sigiriya's natural beauty, far from the hustle and bustle of the city, felt like a true indulgence. The hotel also offered live music performances at times, which added to the serene and relaxing atmosphere.
For anyone looking to unwind and immerse themselves in the beauty of nature, this hotel is the perfect choice. I would love to visit again in the futurer.
SHINTARO
SHINTARO, 1-night trip
10/10 Exceptional
10 May 2023
Spectacular location and one of the most unique architectural pieces from Geoffrey Bawa. Well worth a visit.
Dinusha
Dinusha, 2-night trip
10/10 Exceptional
15 Apr 2024
Great hotel building, amazing Lakeview and surrounding nature. Difficult point is only transportation. We have to rent a tourist car.
TAKASHI
TAKASHI, 1-night trip
10/10 Exceptional
29 Jun 2024
Property was amazing. There was a smell from the shower drain hole.
Everything else was fabulous
Rochelle
Rochelle, 3-night trip
8/10 Very good
23 Dec 2023
The hotel is isolated and overlooks a lake with views of Sigiriya. While it is an old hotel with dated rooms and fixtures, the staff are very friendly and the original ambience of the hotel, to have nature encroach on all of its areas, redeems its shortcomings. It's a charming place.
Thinh
Thinh, 2-night trip
8/10 Very good
15 Apr 2023
The rooms need updating, otherwise beautiful hotel in a beautiful location. Would come back again.
gurmukh
gurmukh, 1-night trip
10/10 Exceptional
9 Aug 2023
Sensational property. The locaton and facility is very specail.
Superb and friendly service from management and staff.
Highly recommend.