Holiday Inn Norwich City, an IHG Hotel offers a fantastic location, putting you a short five-minute walk from Norfolk Broads. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Fellow travellers say great things about the helpful staff and location.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (GBP 6.95 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Working away
Business centre
Meeting room
Conference space (129 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Pillow menu
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 16.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Self-parking costs GBP 6.95 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Holiday Norwich City, An Ihg
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City, an IHG Hotel Hotel
Holiday Inn Norwich City, an IHG Hotel Norwich
Holiday Inn Norwich City, an IHG Hotel Hotel Norwich
Frequently asked questions
Does Holiday Inn Norwich City, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Norwich City, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Norwich City, an IHG Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Holiday Inn Norwich City, an IHG Hotel?
Yes. Self-parking costs GBP 6.95 per night.
What are the check-in and check-out times at Holiday Inn Norwich City, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Holiday Inn Norwich City, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Holiday Inn Norwich City, an IHG Hotel?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Holiday Inn Norwich City, an IHG Hotel like?
Holiday Inn Norwich City, an IHG Hotel is in the heart of Norwich, a short 9-minute walk from Norwich Station and 4 minutes' walk from Norfolk Broads. Travellers give top marks for the hotel's prime location.
Holiday Inn Norwich City, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Fair
17 Nov 2024
Uncomfortable outdated rooms and poor breakfast
Outdated decor in rooms. Bed very hard and uncomfortable, pillows rock hard also. Slept very little due to beds. Breakfast cold and looked dried up.
Sarah
Sarah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Karen
Karen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 Oct 2024
Fire stick remote
Overall lovely stay, however, I left my fire stick remote control in the room and they weren’t able to locate it
Tony
Tony, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Mother/Daughter University Open Day Visit
Mother and daughter visiting the University of East Anglia open day. Fun location with a room overlooking the football pitch, and a short walk into the city centre. Clean, comfortable and quiet. Good find.
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Delightful young lady on reception in the afternoon Made us welcome. Explained how to find lift, and where to find the restaurant. Booked us a taxi for our evening out. She was still on duty when we returned that night, and at breakfast next day. Still friendly and cheerful. Friendly staff on duty in the restaurant at breakfast.
LJ
LJ, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Matthew
Matthew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2024
ROBERT
ROBERT, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2024
B
B, 3-night family trip
Verified Hotels.com guest review
6/10 Good
14 Sept 2024
Rooms need updating but comfortable and clean . Staff very nice . Should be free parking
Alison
Alison, 2-night trip
Verified Hotels.com guest review
6/10 Good
1 Sept 2024
Needed some tweaking
Nothing wrong with the room in terms of cleanliness or things working but we ordered a cot and it came without a mattress so it was just bare panels at the bottom. My toddler slept in bed with me as a result. Breakfast room was outrageously hot.
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
28 Aug 2024
Functional hotel in Norwich.
We stayed for one night whilst visiting Norwich. The location of the hotel was good, being close to the city centre. Unfortunately the rooms feel tired & the hotel decor once away from the Ground floor feels 20+ years old. Functional would be the word I would use. In addition we had a toilet that wouldn't flush.
Luke
Luke, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
25 Aug 2024
The stay was fine but there was an unpleasant smell when we first opened the door into the en-suite bathroom. The sink in the shower gurgled from time to time. The drain would seem to need attention.
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Lochlan
Lochlan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Aug 2024
We enjoyed our stay although we were not happy with the limited dinner options which was included in our booking.
Mary
Mary, 1-night family trip
Verified Expedia guest review
8/10 Very good
19 Aug 2024
Very nice staff and a good location for town and football club.
Rooms a bit dated UBS sockets do not work
susan
susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2024
The hotel was lovely to stay at. Would probably stay there again in the future.
Melanie
Melanie, 2-night family trip
Verified Expedia guest review
8/10 Very good
15 Aug 2024
Good value for money
The hotel is reasonably well located. 15 minutes walk from the old city center. The staff is great always ready to help. The room was large enough but the infrastructure is a bit old. The loo had some problems with the amount of running water to clean itself mostly due to the infrastructure is rather old. It lacks charging points for digital phones and computers. However the hotel is fine and good value for money.
Ismael F
Ismael F, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
Really up to date public areas. Requested a fridge for our room and staff were so helpful. Pillows weren’t the best, but the room and facilities amazing. I’m a coeliac but ate dinner in their restaurant the 2nd night and really good. The chef came out to speak with me personally and dinner was good, very expensive but nice
Vicky
Vicky, 2-night family trip
Verified Expedia guest review
8/10 Very good
13 Aug 2024
Great stay however no charging points in room for phones / laptop. No hot water in bathroom sink but bath water was hot. Slightly dated but very clean.
Laura
Laura, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
12 Aug 2024
Jag
Jag, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
What a great hotel. The food was amazing. Breakfast is well organised and lots of options, including vegetarian. Kids 12 and under ate free - which saved us so much money. The staff were friendly and spoke to our children to make them feel included. The rooms (we had 317) were lovely - only issue was the shower - still hot and functional - but more water poured out of the back of the shower head than the shower itself. But that was the only negative for the whole weekend. We will definitely be booking again!
Hayley
Hayley, 2-night family trip
Verified Expedia guest review
2/10 Poor
10 Aug 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Aug 2024
Nice city break
Good hotel near city center
Breakfast was really good.
Sumit
Sumit, 3-night family trip
Verified Hotels.com guest review
6/10 Good
4 Aug 2024
There are much better options in Norwich
Big and corporate hotel. Fine if you are wanting to watch Norwich City FC but otherwise best avoided. Big but soulless rooms. Basic breakfast. Expensive.