They made my anniversary weekend amazing! This is now the only hotel I will book for now on. Hahaha!
My trip started with Lynn Xie form customer service Center helping me plan my trip. Then Chuck from customer relations putting everything together (He’s extremely kind and listened to every detail the hotel is extremely lucky to have him) and upgrading my room. Eva and Alan, during breakfast were super kind. I have have never been to a hotel in Shenzhen where all employees say Hi and are always smiling. This hotel treats their employees well! The room is so warming, well designed, super clean, the bathroom is big, the mini bar is good, pillows are soft, balcony is great, the pool is awesome for kids. I will definitely book again and bring my daughter. To everyone thank you! My only request to have the newspaper early, I still didn’t get one. The red doll pillows are mine in the picture and gifts! Lol