Holiday Inn Express Cheltenham, an IHG Hotel puts you a short five-minute drive from Cheltenham Racecourse. Guests can visit the fitness centre for a workout or grab a bite to eat at Great Room, which serves breakfast. A bar/lounge, a snack bar/deli and a terrace are other highlights at this eco-friendly hotel. Fellow travellers say great things about the helpful staff and location.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking nearby (GBP 12.95 per day; discounts available)
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Access to nearby indoor pool
Free use of nearby fitness centre
Working away
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre
Accessibility
Lift
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Height-adjustable showerheads
Room amenities
Be entertained
26-inch TV
Premium cable channels
Home comfort
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Local maps
Restaurant dining guide
Special features
Dining
Great Room – This café serves breakfast and light fare.
On-site venue No. 2 – This bar only serves light fare. Open 24 hours. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: GBP 50.00 per stay
Optional extras
Airport shuttle service is offered for an extra charge of GBP 90.00 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Parking is available nearby and costs GBP 12.95 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cheltenham Holiday Inn Express
Holiday Inn Express Cheltenham
Holiday Inn Express Hotel Cheltenham
Cheltenham Holiday Inn
Holiday Inn Cheltenham
Holiday Inn Express Cheltenham Hotel Cheltenham
Holiday Inn Express Cheltenham Hotel
Holiday Inn Cheltenham
Cheltenham Holiday Inn
Express Cheltenham, An Ihg
Holiday Inn Express Cheltenham
Holiday Inn Express Cheltenham an IHG Hotel
Holiday Inn Express Cheltenham, an IHG Hotel Hotel
Holiday Inn Express Cheltenham, an IHG Hotel Cheltenham
Holiday Inn Express Cheltenham, an IHG Hotel Hotel Cheltenham
Frequently asked questions
Does Holiday Inn Express Cheltenham, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Cheltenham, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express Cheltenham, an IHG Hotel?
Yes, cats and dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express Cheltenham, an IHG Hotel?
No, unfortunately, but there's discounted parking nearby.
Is an airport shuttle service offered by Holiday Inn Express Cheltenham, an IHG Hotel?
Yes, an airport shuttle is available. The charge is GBP 90.00 one-way.
What are the check-in and check-out times at Holiday Inn Express Cheltenham, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express Cheltenham, an IHG Hotel and nearby?
Holiday Inn Express Cheltenham, an IHG Hotel has a fitness centre and a garden, as well as access to a nearby indoor pool.
Are there restaurants at or near Holiday Inn Express Cheltenham, an IHG Hotel?
Yes, there's an on-site restaurant, Great Room.
What's the area around Holiday Inn Express Cheltenham, an IHG Hotel like?
Holiday Inn Express Cheltenham, an IHG Hotel is in the heart of Cheltenham, a short 5-minute walk from Pittville Park and 9 minutes' walk from Everyman Theatre. Travellers say that the hotel is in a great location.
Holiday Inn Express Cheltenham, an IHG Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
6 Nov 2024
Don't book through hotels.com
I have no issue with the hotel. I do however have an issue with hotels.com not understanding what a VAT receipt is. They gave me a number to contact and this number asks for an itinerary number, as soon as you enter that number, it's not recognised. Even the hotel itself doesn't recommend I use your app to book my stay with them. Very very disappointed with the service from hotels.com
Shahid
Shahid, 4-night business trip
Verified Hotels.com guest review
2/10 Poor
26 Oct 2024
H
H, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
andrew
andrew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Jonathan
Jonathan, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Great!
It was just an overnight stay. The kids love and enjoy the stay! Most especially they enjoyed the breakfast 👍 the only downside pool was outside the hotel.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Oct 2024
Nice easy check in, helpful staff and a clean comfortable room
Victoria
Victoria, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 Oct 2024
Toby
Toby, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Oct 2024
T
T, 10-night trip
Verified Hotels.com guest review
8/10 Very good
24 Sept 2024
gary
gary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Sept 2024
Golf Trip
Good location, excellent breakfast, comfortable bed and NCP parking opposite.
Ideal for us.
Mark
Mark, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 Sept 2024
Mr Vee and Mrs Pamela
Mr Vee and Mrs Pamela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sept 2024
Bethan
Bethan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sept 2024
Good stopover hotel.
Well situated close to centre, room very clean, lots of choice at breakfast. Only negative was you could hear other rooms having a shower but we were getting up early so wasn't an issue.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2024
My Sons Wedding
Great hotel in the centre of Cheltenham for my sons wedding day for the following day..
Hotel was very good overall for me..& i would book againat this location wirh no problems at all..
Richard
Richard, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 Aug 2024
Busy and not the best Holiday Inn Express.
Overall the stay was pleasant. Room was clean but the towels felt like sand paper and one hand towel had a hole in it. Breakfast was chaotic and they couldn’t meet the constant demand for clean plates and cutlery. Lack of choice of breakfast juice as only orange or water available. Also the tv in the bedroom did not function properly which was either a signal issue or the tv on its way out.
Graham
Graham, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 Aug 2024
r
r, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Neil james
Neil james, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Aug 2024
Our stay is always good, been 3 times this year.
Joanne
Joanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Aug 2024
Great location.
Great location but lack of air con or a decent fan let the property down. I did use the gym and the pool which were a big bonus. Overall a good stay. Pleased the weather wasn't warmer or the lack of air con could've been a big problem.
Neil
Neil, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
9 Aug 2024
No airflow or AC
Linda
Linda, 7-night business trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
Our stay was lovely. Will definitely be back!
Abbi
Abbi, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
Alison
Alison, 1-night family trip
Verified Hotels.com guest review
6/10 Good
2 Aug 2024
Basic hotel at exp above price
The hotel was very basic. Small room size, no Aircon. It’s not value for money at these prices.
The staff except for a few seemed like interns who were doing this for first time
Breakfast was basic and they wind down by 930 which is very odd in a small town like this - the staff was not pleased to wait even 5 minutes on breakfast despite the request
Lots of dogs and one guest took food from the breakfast in the hotel plates to feed his dog no one from the hotel noticed and only took action after we pointed it out