We arrived and they did not have the rooms we reserved, so they said we stay one night in a lower room and they would upgrade us for night two and three, so we said ok, perfect, problem was, they kicked us out of our room at 11am and then we didn’t get into the “upgraded room” until 6pm…no room for 7 hours was terrible, my husband ended up with heat exhaustion. Then we accidentally and I mean barley touched the lamp (be extremely careful as it’s super fragile glass) and the base cracked! They said oh yes that happed two days ago to another guest and showed us photos, and wanted me to pay 3.2 million!
The staff were great, but I would stay away