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Santa Cruz Village Hotel

4.0 star property
Family-friendly hotel in Santa Cruz with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santa Cruz Village Hotel

Scooter/moped
Massage
Exterior
Property amenity
Exterior
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Spa
  • Pool
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
  • Conference centre
  • Business centre
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, soundproofing, free cots/infant beds

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Satellite channels
Desk
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, soundproofing, free cots/infant beds

Standard Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, free cots/infant beds

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Satellite channels
Desk
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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8.8 out of 10, Excellent, (254)
The price is £99
includes taxes & fees
19 Dec - 20 Dec
Vila Galé Santa Cruz
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About the area

Map
Rua do Bom Jesus, n°22, Santa Cruz, 9100-152

What's nearby

  • Palmeiras Beach - 4 min walk - 0.4 km
  • Machico Beach - 9 min drive - 5.8 km
  • Madeira Botanical Garden - 14 min drive - 15.1 km
  • Funchal Farmers Market - 16 min drive - 16.1 km
  • Palheiro Gardens - 16 min drive - 15.9 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 3 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Cockpit Restaurant Bar - ‬7 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Pizza Hut - ‬7 min drive
  • ‪Alameda - ‬4 min walk
  • ‪Doce Satisfação - Padaria e Pastelaria, Unipessoal - ‬4 min walk

About this property

Santa Cruz Village Hotel

Located just 1.8 mi (2.8 km) from the airport, Santa Cruz Village Hotel offers a shuttle (available 24 hours). Guests can indulge in massages and enjoy local cuisine at Loural, which is open for breakfast, lunch and dinner. Other highlights include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers say great things about the overall property condition.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 16
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • The host will greet guests on arrival
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Beach nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Spa services
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Loural – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Engenho – On-site lobby lounge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 10 per room (one-way)
  • Local area shuttle service is offered for an extra charge
  • Safes in guest rooms can be used for EUR 1.00 per day

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Santa Catarina Santa Cruz
Santa Catarina Hotel
Santa Catarina Santa Cruz
Santa Cruz Village
Santa Cruz Village Hotel Hotel
Santa Cruz Village Hotel Santa Cruz
Santa Cruz Village Hotel Hotel Santa Cruz

Frequently asked questions

Does Santa Cruz Village Hotel offer free cancellation for a full refund?
Yes, Santa Cruz Village Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Santa Cruz Village Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Santa Cruz Village Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Santa Cruz Village Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Santa Cruz Village Hotel?
Yes, an airport shuttle is available. The charge is EUR 10 per room one-way.
What are the check-in and check-out times at Santa Cruz Village Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Santa Cruz Village Hotel?
No, this hotel doesn't have a casino, but Madeira Casino (18-min drive) is nearby.
What is there to do at Santa Cruz Village Hotel and nearby?
Have fun with nearby activities such as hiking, horse riding and mountain biking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and spa services. Santa Cruz Village Hotel also has an arcade and a garden.
Are there restaurants at or near Santa Cruz Village Hotel?
Yes, Loural offers local cuisine.
Does Santa Cruz Village Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Santa Cruz Village Hotel like?
Santa Cruz Village Hotel is a short 3-minute drive from Funchal (FNC-Cristiano Ronaldo) and 4 minutes' walk from Palmeiras Beach.

Santa Cruz Village Hotel Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Loved everything from the room to all the staff
Geoffrey, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great weeks stay. Breakfast was large and lots of choice. Staff very friendly and helpful. The hotel was very clean. There was a bus stop one minute away to get to the city or other areas and very efficient and reasonable. They run quite late. there is an express bus to Funchal that misses all the little stops that is worth knowing about as it's only 20 minutes. Pool was clean, although not heated so couldn't utilise it as much as I had hoped to, although I imagine most of the year it's not needed. Great views of the planes too. Would highly recommend.
Rebecca Naomi, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Bjoern, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great property!
Vicky, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Apenas fiquei por tres dias mas adorei. Toda a staff foi adoravel
cesar, 3-night trip
Verified Expedia guest review

10/10 Exceptional

RICHARD, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The hotel was close to the local amenities and transport. Hotel was lovely and clean and the hotel library had a beautiful cave with plants. The coffee was awful but there was a nice cafe next door
Susan, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Clean and Convenient Hotel
Very convenient for the airport, good breakfast. Easy walk into town which was pretty quiet.
Alan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel for the money and very convenient to the airport. Enjoyed the included breakfast too.
Thomas, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Charlene, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Kestutis, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Modern and clean, close to airport
Great for an overnight stay near the airport.
Lesley, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Friendly and helpful staff. Good location for exploring the island by car.
Megan, 4-night trip
Verified Expedia guest review

8/10 Very good

Adrian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Really great staff, great location, quite a nice location. They even provided a very-early breakfast for an early flight and took care to receive our luggage after the airline lost it.
Kevin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We stayed in September and the service was faultless however this time it wasn’t as good. This may have been due to Covid or the time of year but the difference was noticeable. It’s still a lovely, friendly hotel however not the 10/10 it was earlier in the year
12-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weather was a pleasant 22/23 degrees at the end which is appreciated at this time of year. Hotel was clean and and staff were very helpful. Hotel is 2 min,s walk to the town and its restaurants and bars which were excellent and very inexpensive.
Ian, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Confortable new hotel with great staff
The hotel is very nice ,location is nice,2 mns walking from the ocean and from some great restaurants and coffees.Very near a highway but room/windows have double glass so its really not noisy , it seems to be new and its confortable and very clean , it has for free, for guests use, parking ,pool and gym... The staff was really very welcoming and helpfull ...Good breakfast with quality ingredients and on the check out day and because i had to leave the hotel at 5am the staff had some food prepared so that i could eat before flying .
Mário, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Stayed for just one night. The reception people were very good particularly Sean who was incredibly helpful and even came out to us in the car when leaving to offer help for our journey
Kathleen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

All average...............................................................
4-night trip
Verified Expedia guest review

10/10 Exceptional

The room and bathroom was large and clean. It was quiet and very comfortable. We had good parking the basement, and the breakfast (included with our room) was excellent. It included a wide variety of items - fruits, numerous pastries, omelets or eggs cooked to order, etc. We would definitely stay there again.
Mary, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff were excellent throughout our stay made us feel welcomed and gave great advise on where to go for days out.
11-night romance trip
Verified Expedia guest review

General property information

Breakfast
Available
Parking
Free
Airport Transfer
Available
Check-In Time
2:00 PM