R. Leôncio De Carvalho, 201 - Jardins, São Paulo, SP, 04003-010
What's nearby
Paulista Avenue - 4 min walk
Hcor Hospital - 6 min walk
Ibirapuera Park - 3 min drive
Oscar Freire Street - 3 min drive
Rua 25 de Marco - 6 min drive
Getting around
São Paulo (CGH-Congonhas) - 22 min drive
São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 49 min drive
Luz Station - 7 min drive
Fradique Coutinho Station - 7 min drive
Sao Paulo Julio Prestes Station - 7 min drive
Brigadeiro Station - 7 min walk
Paraiso Station - 12 min walk
Vergueiro Station - 14 min walk
Restaurants
Halim - 3 min walk
Jojo Ramen - 2 min walk
Padaria Gêmel - 3 min walk
Lanchonete Monte Carlo - 3 min walk
Achapa - 2 min walk
About this property
Mercure São Paulo Grand Plaza Paulista
When you stay at Mercure São Paulo Grand Plaza Paulista, you'll be a short five-minute drive from Paulista Avenue and Ibirapuera Park. Guests can visit the fitness centre for a workout or grab a bite to eat at Grand Plaza, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a sauna and a steam room. Fellow travellers say great things about the location. Public transportation is only a short walk: Brigadeiro Station is 7 minutes and Paraiso Station is 12 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
165 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site valet parking (BRL 25 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Television in common areas
Fitness centre
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Well-lit path to entrance
Step-free path to entrance
Room amenities
Home comfort
Heating
Minibar
Iron/ironing board (on request)
Elliptical machine
Treadmill
Stationary bike
Free weights
Other gym equipment
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
Balcony
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
Grand Plaza – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 51 for adults and BRL 20 for children
Late checkout can be arranged for an extra charge (subject to availability)
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Parking
Covered valet parking costs BRL 25 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Grand Plaza Hotel Sao Paulo
Grand Plaza Sao Paulo
Grand Plaza São Paulo Jardins Hotel
Grand Plaza São Paulo Jardins Managed Accorhotels Hotel
Grand Plaza São Paulo Jardins Managed Accorhotels
Grand Plaza São Paulo Jardins
Mercure São Paulo Grand Plaza Paulista Hotel
Mercure Grand Plaza Paulista Hotel
Mercure Grand Plaza Paulista
Grand Plaza São Paulo Jardins Managed By Accorhotels
Mercure São Paulo Grand Plaza Paulista Hotel
Mercure São Paulo Grand Plaza Paulista São Paulo
Mercure São Paulo Grand Plaza Paulista Hotel São Paulo
Frequently asked questions
Does Mercure São Paulo Grand Plaza Paulista offer free cancellation for a full refund?
Yes, Mercure São Paulo Grand Plaza Paulista does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure São Paulo Grand Plaza Paulista?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure São Paulo Grand Plaza Paulista?
Yes. Valet parking costs BRL 25 per day.
What are the check-in and check-out times at Mercure São Paulo Grand Plaza Paulista?
Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Mercure São Paulo Grand Plaza Paulista and nearby?
Mercure São Paulo Grand Plaza Paulista has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Mercure São Paulo Grand Plaza Paulista?
Yes, Grand Plaza offers international cuisine.
Does Mercure São Paulo Grand Plaza Paulista have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mercure São Paulo Grand Plaza Paulista like?
Mercure São Paulo Grand Plaza Paulista is in Vila Mariana, a short 7-minute walk from Brigadeiro Station and 4 minutes' walk from Paulista Avenue. Travellers give top marks for the hotel's prime location.
Mercure São Paulo Grand Plaza Paulista Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
excelente.
O hotel surpreendeu pelo conforto, localização e atenção dos funcionários.
FLAVIO
FLAVIO, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
7 Dec 2024
Not as expected
Poor service and attention to detail…some of the corridors and public spaces not clean.
Paul
Paul, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
30 Nov 2024
Hotel definitely needs big renovation. AC not cooling, WiFi was very slow when working, bathrooms are very old
Leonardo
Leonardo, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
15 Nov 2024
Norman
Norman, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
11 Sept 2024
Pamela
Pamela, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Apr 2024
The location of the hotel was perfect, with easy access to nearby attractions and restaurants. I was able to explore the area easily and enjoy all that it had to offer. My room was spacious, clean, and comfortable, with all the amenities I could need for a relaxing stay. But what truly set this hotel apart was the staff. They went above and beyond to ensure that my stay was enjoyable, from providing recommendations for things to do in the area to making sure that all of my needs were met.
Aline
Aline, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Mar 2024
Location is great! overall good, staff was friendly
Juan
Juan, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2023
Great place, perfect location
Overall, a great experience, as someone would expect from any Mercure hotel.
The only downside was the kettle in the room. It wasn't working and they didn't fix it after I mentioned about the problem.
The best part here is the location. You're a stone throw from Japan House, Itaú Cultural, SESC (all culture-based places).
Paulista Avenue is the main road in the city, bringing together many shopping centres, cafés, department stores and the best connection via underground to most of the city centre.
Adriano
Adriano, 1-night trip
Verified Hotels.com guest review
2/10 Poor
29 Nov 2023
I am sad to say that the Mercure Sao Paolo Grand Plaza Paulista is the worst hotel I have stayed in in decades. I booked a 4-star hotel but this hotel is no more than a 2-star hotel. The rooms are terrible.
Markus
Markus, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2023
Raul
Raul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Sept 2023
The hotel was right by paulista ave. We walked to it and then up and down paulista ave many times. Lots of little shops and food especially on sunday.
The housekeeping staff was good. They were always cleaning and supplying towels.
The front desk staff was great- we needed to change our room to fit 3 people a few days after we got there. Instead of having to check out and wait till 2 to check back in the girl just switched are room right then. Saved us a lot of stress and she didnt have to do it.
The restraunt wasn't so good, maybe it was an off day
Erick
Erick, 3-night family trip
Verified Orbitz guest review
10/10 Exceptional
27 Sept 2023
We are right off paulista ave. My husband and i walked up and down it several times. Very nicely located
Erick
Erick, 5-night family trip
Verified Orbitz guest review
4/10 Fair
17 Jul 2023
Vladimir
Vladimir, 3-night trip
Verified Expedia guest review
6/10 Good
9 Apr 2023
Limited dining options, communication with staff due to language. Poor entertainment, cleanliness and access keys to elevator and room.
Kamel
Kamel, 5-night trip
Verified Expedia guest review
4/10 Fair
3 Mar 2023
No Internet these days!
The area is good! But overall, the hotel needs an urgent refurbish, the breakfast was bellow average (there was no butter first day), and the internet sucks! Never above 1Mb. If you need internet access, you´d better look for another hotel.
Glauco
Glauco, 3-night business trip
Verified Hotels.com guest review
6/10 Good
5 Sept 2022
It's was a nice stay overall, but there were some things that feels like management is out of touch with the property. For example, some of the lights had wiring issues and broke. I was surprised to find there was not an iron/ironing board in the room? And then the biggest thing that stood out was not having a trash can inside the room. The only one was the small one in the bathroom for toilet paper, so it didn't have enough space for drink containers. I think if the general manager spent a night in the hotel it would provide some perspective of what could be improved. A big thing that would also greatly improve the quality are the mattresses. Outside of that though, most of the staff was helpful.
Dylan
Dylan, 5-night trip
Verified Orbitz guest review
6/10 Good
25 Jun 2022
Nice location, reported that door lock reader did not work... stayed there 3 nights, went to get new keys 10 times..
internet very intermitent, when it worked was fine.. however had to call 3 times to have it reset...
Hector
Hector, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
20 Jun 2022
The place is clean and the staff is friendly
SERGIO J
SERGIO J, 4-night trip
Verified Expedia guest review
2/10 Poor
4 Apr 2022
I booked an "Executive Double Room, 1 King Bed", but we didn't get a king bed at first. After notifying them, we got the right room.
Cintia Futino Rodrigues da
Cintia Futino Rodrigues da, 1-night romance trip
Verified Expedia guest review
4/10 Fair
9 Dec 2021
Tired furniture in the room. No wifi in the room despite signal being present. Staff told me that they are aware of this but they did not do anything to fix the problem. So i could not work from room. They elaborated that they did not update the system so i could not use my iphone. Overall disappointing hotel.
MAREK
MAREK, 1-night romance trip
Verified Expedia guest review
4/10 Fair
14 Sept 2021
WiFi provision totally inadequate and when complained there was somewhat disbelief but tinkered with the system. Eventually there was wifi but not good reception.
Philip
Philip, 1-night business trip
Verified Ebookers guest review
4/10 Fair
7 Sept 2021
Aldiyar Ian
Aldiyar Ian, 4-night trip
Verified Expedia guest review
10/10 Exceptional
25 May 2020
Well
I liked the staff and the hotel itself, but the room condition was not something that I expected. In the picture, the room looks all renovated, but it wasn't...
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Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Feb 2020
Good Location!
It's at a good location. The room is fairly old and no complimentary water
Herry
Herry, 2-night trip
Verified Hotels.com guest review
4/10 Fair
12 Dec 2019
Disappointed!
For a suit and a central hotel it was extremely out of date. The safe didn’t work.