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Downtown Tulum Hotel

4.0 star property
Hotel with 2 outdoor pools, near Tulum Mayan Ruins

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Photo gallery for Downtown Tulum Hotel

Terrace/patio
Exterior
Front of property
Exterior
Deluxe Double Room | 1 bedroom, premium bedding, down duvets, in-room safe
Downtown Tulum Hotel features a rooftop terrace and puts you a short five-minute drive from Tulum Mayan Ruins and Tulum National Park. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include 2 outdoor pools, a bar/lounge and a garden.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Spa
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 poolside bars
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Beach towels
  • Bar/lounge
  • Coffee shop/cafe
  • Spa services
  • Ferry terminal shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Lift
  • Premium bedding
  • 2 outdoor pools

Room options

Check availability for these dates

Tonight

Aug 1 - Aug 2
Check availability for tonight Aug 1 - Aug 2

Tomorrow

Aug 2 - Aug 3
Check availability for tomorrow Aug 2 - Aug 3
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Showing 4 of 4 rooms

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, premium bedding, down duvets, in-room safe

Comfort Double Room

Highlights

Air conditioning
Premium bedding
Down duvet
Separate bedroom
Private bathroom
Minibar
Champagne service
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, down duvets, in-room safe

Standard Room

Highlights

Air conditioning
Premium bedding
Down duvet
Separate bedroom
Private bathroom
Champagne service
Daily housekeeping
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Comfort Room

Comfort Room | 1 bedroom, premium bedding, down duvets, in-room safe

Comfort Room

Highlights

Air conditioning
Premium bedding
Down duvet
Sofa bed
Separate bedroom
Private bathroom
Champagne service
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Bathroom | Shower, towels, soap, shampoo

Deluxe Double Room

Highlights

Air conditioning
Premium bedding
Down duvet
Separate bedroom
Private bathroom
Minibar
Champagne service
Daily housekeeping
  • 16.0 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
CENTRO, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 4.3 km
  • Gran Cenote - 5 min drive - 5.0 km
  • Tulum Mayan Ruins - 7 min drive - 4.2 km
  • Las Palmas Public Beach - 7 min drive - 5.7 km
  • Playa Paraiso - 9 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪Taqueria Honorio - ‬2 min walk
  • ‪Tacos y tortas el tio - ‬1 min walk
  • ‪Acqua e Farina - ‬1 min walk
  • ‪Negro Huitlacoxe - ‬3 min walk
  • ‪DelCielo - ‬1 min walk

About this property

Downtown Tulum Hotel

Downtown Tulum Hotel features a rooftop terrace and puts you a short five-minute drive from Tulum Mayan Ruins and Tulum National Park. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include 2 outdoor pools, a bar/lounge and a garden.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 24 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests driving to the property should contact this property in advance (e.g. directions)

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • No on-site parking

Transfers

    • Ferry terminal shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private picnics

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Bike hire
  • Beach towels
  • Romance packages

Facilities

  • Rooftop terrace
  • Garden
  • 2 outdoor pools
  • Spa services
  • Outdoor furniture

Accessibility

  • Lift
  • Lift door width (centimetres): 170
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 155
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance
  • 20 steps to reach property
  • Smooth flooring in room
ROOM

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Down duvet
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.

Dining

Rooftop – On-site rooftop bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 150 to 300 for adults and MXN 150 to 300 for children

Pets

  • Pets are allowed for an extra charge of MXN 435 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Downtown Tulum Hotel Hotel
Downtown Tulum Hotel Tulum
Downtown Tulum Hotel Hotel Tulum
HELP_OUTLINE

Frequently asked questions

Is there a pool at Downtown Tulum Hotel?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Downtown Tulum Hotel?

Yes, cats and dogs are welcome. There's a charge of MXN 435 per pet, per night. Food and water bowls are available.

Is parking offered on site at Downtown Tulum Hotel?

Sorry, there's no on-site parking at Downtown Tulum Hotel.

What are the check-in and check-out times at Downtown Tulum Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Downtown Tulum Hotel and nearby?

Downtown Tulum Hotel has 2 poolside bars and spa services, as well as a garden.

Are there restaurants at or near Downtown Tulum Hotel?

Yes, there's an on-site restaurant, Rooftop.

What's the area around Downtown Tulum Hotel like?

Downtown Tulum Hotel is in Tulum City Center, a short 8-minute walk from Dos Aguas Park and 20 minutes' walk from Hunab Lifestyle Center.

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Downtown Tulum Hotel Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Good

Excellent customer service, but there is a problem: very loud music until like 3:00 in the morning. There is a music club on the top floor. It’s very hard to sleep before this music club closes.
Elvira, 6-night trip

10/10 Exceptional

SU LIN MIGDAL ET, 1-night trip

10/10 Exceptional

Diego, 3-night trip

8/10 Very good

Se encuentra en el Centro de Tulum, no cuenta con estacionamiento
Alejandra, 3-night trip