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Denzong Regency- Luxury Mountain Retreat Spa & Casino

4.0 star property
Family-friendly Gangtok hotel with 2 restaurants, connected to a shopping centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Denzong Regency- Luxury Mountain Retreat Spa & Casino

Exterior
Exterior
Heritage Super Deluxe Room | Living area | Flat-screen TV
Reception
Heritage Deluxe Room | City view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Non-smoking
    Non-smoking
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Fitness centre
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
For families
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Heritage Deluxe Room

Heritage Deluxe Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Heritage Deluxe Room

Highlights

Soundproofed
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Hairdryer
Bathrobes
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 2 King Beds OR 2 Single Beds

View all photos for Club Room

Club Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Club Room

Highlights

Soundproofed
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Hairdryer
Bathrobes
  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Super Deluxe Room

Heritage Super Deluxe Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Heritage Super Deluxe Room

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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Presidential Suite | Down duvets, minibar, in-room safe, blackout curtains
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Spa
Airport transfer
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Free parking
The price is £221
includes taxes & fees
26 Nov - 27 Nov
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About the area

Map
Cherry Banks, Opp. Raj Bhawan, Gangtok, Sikkim, 737101

What's nearby

  • MG Marg Market - 9 min walk - 0.8 km
  • Ranka Monastery - 12 min walk - 1.1 km
  • Royal Palace - 19 min walk - 1.6 km
  • Ganesh Tok - 7 min drive - 4.6 km
  • Tashi View Point - 7 min drive - 7.7 km

Getting around

  • Gangtok (PYG-Pakyong) - 32 min drive
  • Bagdogra (IXB) - 108 min drive
  • Airport pickup service

Restaurants

  • ‪Foodniks Hub - ‬4 min walk
  • ‪Tip Top Gujarat Restaurant and Bar - ‬3 min walk
  • ‪Snowlion Restaurant - ‬3 min walk
  • ‪Ambrosia Restaurant - ‬2 min walk
  • ‪Arthur's - ‬6 min walk

About this property

Denzong Regency- Luxury Mountain Retreat Spa & Casino

When visiting Gangtok, Denzong Regency- Luxury Mountain Retreat Spa & Casino is a great choice to consider. You can indulge in deep-tissue massages, body treatments or aromatherapy, and Mayal, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. A poolside bar, a fitness centre and a hot tub are other highlights.

Languages

English, Hindi

At a glance

Hotel size

  • 57 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
  • Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Free secured, covered on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service

Travelling with children

  • Children's pool
  • Playground

What to do

  • Kayaking nearby

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Seasonal outdoor pool
  • Arcade/games room
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Mayal – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Gayko – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of INR 500 per vehicle. Maximum occupancy 6

Children & extra beds

  • Rollaway beds are available for INR 2000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 4:30 PM
  • The seasonal pool is open from October 01 to March 31
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Paytm.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Denzong
Denzong Regency
WelcomHeritage Denzong Regency
WelcomHeritage Denzong Regency Gangtok
WelcomHeritage Denzong Regency Hotel
WelcomHeritage Denzong Regency Hotel Gangtok
WelcomHeritage Denzong Regency Gangtok, Sikkim
WelcomHeritage nzong Regency
WelcomHeritage Denzong Regency
Denzong Regency- Luxury Mountain Retreat Spa & Casino Hotel
Denzong Regency- Luxury Mountain Retreat Spa & Casino Gangtok

Frequently asked questions

Does Denzong Regency- Luxury Mountain Retreat Spa & Casino offer free cancellation for a full refund?
Yes, Denzong Regency- Luxury Mountain Retreat Spa & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Denzong Regency- Luxury Mountain Retreat Spa & Casino?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 4:30 PM.
Are pets allowed at Denzong Regency- Luxury Mountain Retreat Spa & Casino?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Denzong Regency- Luxury Mountain Retreat Spa & Casino?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Denzong Regency- Luxury Mountain Retreat Spa & Casino?
Yes, a shuttle from the airport to the hotel is available. The charge is INR 500 per vehicle.
What are the check-in and check-out times at Denzong Regency- Luxury Mountain Retreat Spa & Casino?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Denzong Regency- Luxury Mountain Retreat Spa & Casino and nearby?
Have fun with nearby activities such as kayaking and rafting. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a sauna. Denzong Regency- Luxury Mountain Retreat Spa & Casino also has a steam room and an arcade, as well as a garden.
Are there restaurants at or near Denzong Regency- Luxury Mountain Retreat Spa & Casino?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Denzong Regency- Luxury Mountain Retreat Spa & Casino like?
Denzong Regency- Luxury Mountain Retreat Spa & Casino is in the heart of Gangtok, a short 9-minute walk from MG Marg Market and 19 minutes' walk from Royal Palace.

Denzong Regency- Luxury Mountain Retreat Spa & Casino Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

This is our second time stay at Denzong Regency. We have enjoyed our stay on both the occasions. This is the kind of hotel you want to stay when away from home. Comfy bed, clean bathroom and spacious room. Most of all the view is breathtaking. Beautiful big panoramic windows facing the garden. The front desk staff who checked us in a very friendly and efficient. We will be back!!!
3-night family trip
Verified Expedia guest review

8/10 Very good

This property is well located close to the city centre and has picturesque views from it . Rooms were spacious . The WiFi connection was very slow and phone was out of order . The entrance access to hotel was narrow and construction was going on which we were not informed when booking. Also the website did not specify that a special permit called the ILP ( inner line permit) is needed by all foreigners before they check in on top of their visa . Please correct the information on your website please. Thanks
2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent experience
Excellent Experience . Located slightly away from the crowded city . Very good ambience and breathtaking view of the valley below . Cordial and helpful staff ..
Abhijit, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Big spacious room, Well decorated..Good food, Awesome location on mountains with clouds floating around.
Adrian, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good inside city and visit to market is nearby..
It is nice heritage hotel. Hot water supply in bathroom is limited or interrupted. It is not informed while checking n find difficulty while hot water supply stops. Location is good and good view surround. Staff is very friendly n cooperative.
Gulab Mohan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel with good location and lovely views
Mr Subhash T, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful views and beautiful dining
This is a lovely property with good amenities and attentive staff. High quality and high standards.
Verified Hotels.com guest review

8/10 Very good

Perched in a great spot
The hotel is kept clean and the staff is attentive and helped us quickly and efficiently when any need arose. The position of the hotel on the corner of a bend and side of hill is perfect for enjoying the view of the mountains if they are visible during your visit. The buffet breakfast was less than average and the capacity of the water heaters in the room did not allow for more than a five minute shower for one person before needing 40 minutes to heat up again.
Verified Hotels.com guest review

8/10 Very good

Great location and very friendly staff
Enjoyed the experience.
Verified Hotels.com guest review

6/10 Good

Perfect weekend resort
Breakfast was strictly ok. Chef was kind enough to customise the food as per our taste There is no indoor games or spa or massage in d resort Front desk could not verify our booking done with hotels.com It was troublesome to get the matter resolved
Verified Hotels.com guest review

8/10 Very good

Perfect destination for weekend break
Our stay was pleasant. However we faced two problems Breakfast was not upto the mark. However the chef was kind enough to customise food as per our taste When we checked in and till our total duration reception asked us to pay room tariff. Since they had not received money from hotels.com Which was shocking
Verified Hotels.com guest review

6/10 Good

Average hotel
The good - the staff is friendly, the food is acceptable, the location is almost in the centre of the city. The bad - the staff is not up to the mark in services, the rooms are dated and most importantly, the hotel is geared up to dealing mainly with large groups mainly from Gujarat, which puts individual travelers at a disadvantage with respect to room cleaning, buffet breakfast, etc. The staff tries hard, but is hampered by lack of training and comparison with benchmarks. Five years back, this hotel would have been considered very good, but today, it's just average.
Verified Expedia guest review