10/10 Exceptional
Location was excellent, hotel was clean but could be modernised. Overall excellent value for money. Would stay again.
Kristy
Kristy, 2-night trip
Chaplins Hotel
Guesthouse with bar/lounge, near Blackpool Tower
Located in the heart of Blackpool, Chaplins Hotel is a cozy retreat. Enjoy free cooked-to-order breakfast, unwind with a drink at the bar and stay connected with in-room WiFi.
Very good
Popular amenities
- Free Wi-Fi
- Bar
- Non-smoking
Main amenities (2)
- Bar/lounge
- Luggage storage
Room options
Check availability for these dates
Double Room, Ensuite
Highlights
Separate bedroom
Private bathroom
Coffee/tea maker
Digital channels
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Twin Room, Ensuite
Highlights
Separate bedroom
Private bathroom
Coffee/tea maker
Digital channels
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Single Room, Ensuite
Highlights
Separate bedroom
Private bathroom
Coffee/tea maker
Digital channels
- 1 bedroom
- Sleeps 1
- 1 Single Bed
Suite, Ensuite (3 Persons)
Highlights
Separate bedroom
Private bathroom
Coffee/tea maker
Digital channels
- 1 bedroom
- Sleeps 3
- 1 Double Bed
Suite, Ensuite ( 4 Persons)
Highlights
Separate bedroom
Private bathroom
Coffee/tea maker
Digital channels
- 1 bedroom
- Sleeps 4
- 1 Double Bed
Suite, Ensuite (5 Persons)
Highlights
Separate bedroom
Private bathroom
Coffee/tea maker
Digital channels
- 1 bedroom
- Sleeps 5
- 1 Double Bed
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About the area
15 Albert Road, Blackpool, England, FY1 4TA
About this property
Chaplins Hotel
Chaplins Hotel offers a fantastic location, putting you a short five-minute walk from Blackpool Tower and Winter Gardens. Also, Blackpool Illuminations and Blackpool Pleasure Beach are a short five-minute drive away.
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Property amenities
Room amenities
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Chaplins Hotel Reviews
Very good
8.6
Cleanliness
8.6
Location
8.6
Staff & service
7.8
Property conditions & facilities
10/10 Exceptional
Great Stay In Blackpool
Great stay. Very near town, coral Island etc. Bed comfy litte dated but other than that can not fault place. Quiet on night.Staff lovely especially the chef. Breakfast was good lots of choice. Would stay again very happy.
Douglas
Douglas, 1-night trip
8/10 Very good
Service was great and breakfast was fantastic
Rooms are dated and not very well kept. Mattress was too and old. Otherwise, location is great and service was good.
Wee Khim
Wee Khim, 1-night trip
10/10 Exceptional
Weekend away
My stay was excellent very friendly and approachable rooms was clean food was very good. Will definitely be booking again. Been here few times and never had any complaints always been helpful and friendly
Michelle
Michelle, 2-night trip
6/10 Good
Noisy
The wall.in the hotel room are like paper thin, so could hear evey word the people in the next room was saying apart from.that it is ok .
justine
justine, 2-night trip
8/10 Very good
Hotel clean
Customer Service good
Only downfall no parking
Mike
Mike, 1-night trip
10/10 Exceptional
I liked the hotel as it was clean and welcoming the hosts were polite and the hotel was close to the city centre
Verified traveller
1-night trip
10/10 Exceptional
Great location, staff very friendly, great choice for breakfast and cooked beautifully. Very clean and comfortable. I will certainly be happy to stay here again.
Alan
Alan, 1-night trip
8/10 Very good
Just here for one night, great location as just 5 min walk to the front and Tower.
Although we arrived early & rooms were not ready we could leave our luggage in the dining area and went for a walk & food till it was time to come back.
It is basic but clean and the staff very friendly. I would recommend this place especially for just a one night away.
Verified traveller
1-night trip
10/10 Exceptional
Had a lovely stay over at Chaplins. very nice people. Breakfast was great. not greasy,cooked to perfection! Onlt thing is that the neighbours had their tv on all nyt!! so broken sleep. But would go back. no bar bit dissapointing. But had enough out in Blackpool
heather
heather, 1-night trip
4/10 Fair
There was a mix up prior to arrival as one of our party received a message to say they had to move us to another B&B. We went to the other B&B and the man was confused. It seems the same couple are running both B&Bs. Eventually we were then told we could still stay at Chaplins, however when we arrived the rooms werent ready and we had to wait until 4pm for our room. The room was ok, however the service on the whole was very disorganised. More work is needed to get it running smoothly.
Verified traveller
1-night trip
2/10 Poor
We were supposed to stay for 1 night at Chaplins, which was booked 3 weeks in advance. An hour before check in time I got a message to say that they no longer had rooms, but had found a replacement b n b. We were told by the lady that there was a problem with the showers, that they had known since the day before, but only communicated to us an hour beforehand! We were shown to the new b n b by a young man who walked a mile in front of us! and with a mobility impaired member of the party trying desperately to keep up behind! When we arrived there was another group of people waiting to get in. It turned out that they had the same surname as us, had had the same problems at Chaplins and been told they could have 2 rooms at the new b n b too. I then had to show my booking reservation again while the young chap talked to the other group. We heard him tell them that there was a problem with the ROOF at Chaplins, so 2 different stories there! After going off for about 5 minutes he eventually came back with keys and a very poor apology for the inconvenience! A rubbish way to deal with people. Pathetic lack of communication and total disregard for any level of customer service. All in all, shocking is an understatement. Steer clear of Chaplins!!
Verified traveller
1-night trip
8/10 Very good
Location, Location, Location!
A typical Blackpool B & B, clean, lovely breakfast and a FAB location. no complaints, had overnight stay and would stay again.
Linda
Linda, 1-night trip
4/10 Fair
Great location. Did not like outdated facilities. Beds uncomfortable. Poor breakfast. Not very welcoming.
Verified traveller
1-night trip
2/10 Poor
Disgusting customer service
Disgusting customer service. We turned up at 9pm after driving 113 miles. Know one was answering the door or the phone after repeatedly trying and then a woman answered at 9. 15pm and said we couldn't stay even though we had already paid and we were there at 9pm she said her manager had the room keys and he was over seas 🤔. I had a very upset 12 year old daughter who was very tired and had a dance competition the next day. We had to pay £150 to stay in the only hotel with a room in the whole of Blackpool. We will never book with them again and neither will our family and friends.
Kaylee
Kaylee, 1-night trip
10/10 Exceptional
Lovely little guest house. Very welcoming and excellent hosts who couldn't do enough to ensure you had a great stay. Rooms small but exceptionally clean and well equipped. Ideal location close to main area tower shops etc. Breakfast was excellent, plenty of choice and nothing was too much trouble. Definately recommended
Verified traveller
1-night trip
8/10 Very good
Perfect Location
Perfect Location for visiting Tower, Sea Front, Shops, Pier and National Express Bus Station.
Lorraine
Lorraine, 1-night trip
8/10 Very good
Friendly B & B who serve a great breakfast
Lovely breakfast, friendly staff, great shower were all positives. Re another table's breakfast I observed a family with kids and they had pancakes specially prepared for them which was very thoughtful. One downside was checking in as no-one was available on reception when I first arrived and another guest had to let me in. I tried phoning again once inside and my phone was heard and a member of staff appeared and checked me in.
MARK
MARK, 2-night trip
10/10 Exceptional
Lovely stay, great breakfast
Mark
Mark, 1-night trip
10/10 Exceptional
Chaplins hotel albert road blackpool
The hotel very clean the breakfast was very nice the sevice was 10/10 and the staff were very polite and friendly and the location is central for all of blackpools attractions cannot be faulted
William
William, 1-night trip
2/10 Poor
AVOID!. Arrived at the property and given some spiel about the being a problem with the room but they'd sort it and move us to another hotel. Owners were very arrogant and smug when challenged about this. We had read reviews on tripadvisor which was unfortunately after the booking was made. The treatment we got was horrific and we definitely won't be booking again, lots of people having the same problems so I'd take it off your site as you were being blamed as a booking error.
Verified traveller
1-night trip
8/10 Very good
Only stayed the one night but clean basic rooms just one downside no mattress or pillow protectors on bedding.
Verified traveller
1-night trip
10/10 Exceptional
Brief overnight for work
Very kind helpful hosts,
Street a little noisy as city centre.
Very good English breakfast more than I can eat as a large man
Was given cutlery and real glass for bedroom
I would stay again very good welcome and value
JOHN
JOHN, 1-night trip
6/10 Good
I had to wait a while before the door was answered when we got there. Wardrobe was falling apart.
The beds were clean and the breakfast was good and freshly prepared.
Verified traveller
2-night trip
6/10 Good
Property as expected when staying in blaxkpool. Not most comfortable bed but staff pleasant.
Verified traveller
1-night trip