Bluewater Shopping Centre - 18 min drive - 21.2 km
Getting around
London (LCY-London City) - 26 min drive
London (SEN-Southend) - 27 min drive
London (STN-Stansted) - 39 min drive
Stanford-Le-Hope Station - 4 min drive
East Tilbury Station - 6 min drive
Tilbury Town Station - 6 min drive
Restaurants
McDonald's - 5 min drive
Golden Sands - 5 min drive
Bell Inn - 5 min drive
Hardie Park Cafe - 5 min drive
Mr Pickwicks - 6 min drive
About this property
Orsett Hall Hotel
At Orsett Hall Hotel, you'll be within a 15-minute drive of Thames River. You can visit the spa to indulge in deep-tissue massages, facials or aromatherapy, and British cuisine is served at Garden Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this boutique hotel include 2 bars/lounges, a hot tub and a sauna. Fellow travellers like the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
56 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (fees apply)
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
2 bars/lounges
Restaurant
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children's menu
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Sofa bed
Premium bedding
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Garden Restaurant – This brasserie specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sartoria Cafe – On-site café. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 14.50 per person
Late checkout can be arranged for an extra charge of GBP 20
Renovations and closures
The following facilities or services will be unavailable from January 6 2025 to January 9 2025 (dates subject to change):
Spa
Spa/Beauty services
Hot tub
Parking
Uncovered self-parking is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards. Cash is not accepted.
Also known as
Orsett Hall Grays
Orsett Hall Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel Grays
Frequently asked questions
Does Orsett Hall Hotel offer free cancellation for a full refund?
Yes, Orsett Hall Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Orsett Hall Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Orsett Hall Hotel?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Orsett Hall Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20. Contactless check-out is available.
What is there to do at Orsett Hall Hotel and nearby?
Orsett Hall Hotel has 2 bars and a spa, as well as a steam room and a garden.
Are there restaurants at or near Orsett Hall Hotel?
Yes, Garden Restaurant offers British cuisine.
Orsett Hall Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Dec 2024
Bob Daniel
Bob Daniel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
Samantha
Samantha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Iris
Iris, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Angela
Angela, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Nov 2024
P
P, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
At first I couldn’t find a way out to road. No sign ‘Exit’ enable me to drive out easily especially when it was dark.
It was almost impossible to close the blind in bathroom. I couldn’t dare to stand in bath naked in front of window where residents or staff could see me. I just managed to reach blind cord using my finger tips as the the cord was 2/3rd way up the window in Room 5. Short people, like my partner, couldn’t reach it at all unless he climbed onto window sill - no way as he was 85 years old. Blind should be left diwn at our arrival.
Bathroom apart from blind was good but poor designed and not good for safety as there was no grab handle in bath area. My partner again couldn’t use bath/shower as due to his age he has poor balance. I found it uncomfortable to use the shower as my face had to be close to wall at bath end because the shower head was too short to wall so I was unable to relax under the shower due to curved bath end.
Apart from these problems our stay was enjoyable. Staff were so lovely with very good attitude to Deaf people like us. We enjoyed the stay.
Davina
Davina, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
Andrew
Andrew, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2024
The hotel was nice and clean with good rooms and facilities.
I cannot understand why you have to pay £50 per night as a holding deposit for your room. The hotel could be like every other hotel and take a ‘swipe’ of you me card and charge anything directly to that. Now, I am £200 out of pocket (for up to 2 weeks according to the staff) until the hotel decides to return this money to me. Completely unnecessary.
Also, although almost ever member of staff was friendly, polite and professional, one staff member in the brasserie was very different in their approach and not to the same high standard as the others
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Andy
Andy, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Love
Celia
Celia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Oct 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 Oct 2024
AVOID ROOM 12A
Got given room 12a. Very noisy heating pipes by the headboard. Knocking noise from the pipes every minute or so. Reading through some reviews this problem has been going on for a while but the hotel is still giving this room to guests. After complaining they did change my room but never should have been given this room as there has been complaints about this in the past. Otherwise the hotel is nice enough. Staff friendly enough.
Gurpreet
Gurpreet, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sept 2024
Jane
Jane, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Sept 2024
John
John, 2-night trip
Verified Hotels.com guest review
2/10 Poor
13 Sept 2024
No advance warning of noisy party - very unhappy.
I am a regular visitor to Orsett Hall Hotel. This is the worst experience by a mile. I was placed in an upstairs room very close to a function room. I arrived around 4pm and the car park/reception/ foyer was full of people attending a wedding. The wedding had very loud music until 23:30 that evening, followed by people being very merry until nearly 1am in the morning. I had complained around 22:30 and the duty manager came to my room to explain that there was nothing he could do, and tried to fob be off with some made up story about the noise being below the upper decibel level so was ok!?! I work as an H&S professional, so I informed him to stop making up drivel and sort the problem. The hotel phoned me and emailed me prior to my visit to ask if I was still checking in (which is their normal procedure), and at no point did anybody explain to me that a large wedding party would be going on that night. There are plenty of hotels in the area that I would have gone to. Poor by the hotel on all fronts Im afraid.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sept 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Sept 2024
Ian
Ian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
Nice rooms good dining options
Suzanne
Suzanne, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Aug 2024
Richard
Richard, 2-night business trip
Verified Hotels.com guest review
6/10 Good
28 Aug 2024
Not the best but not the worst!
We booked 2 rooms as we were attending a family wedding nearby. Our room (12a) was dark with a small window, but the bed was comfortable. After unpacking we went out so didn’t notice the issues to come.
We got back late & went to bed. It’s an old building so the windows can’t be opened which is understandable. Halfway through the night woke up very hot as the aircon had failed. The rest of the night was restless as the aircon kept failing with a fault code so the room was hot and stuffy. Also behind the headboard there was an intermittent knocking throughout the night with different levels of noise & duration. As my wife is a very light sleeper this interrupted her sleep.
In the morning reported it to reception & was told it would be looked. Later we returned to the room & noticed that the noise was still there & the aircon failed with a fault code. We rang reception & the Duty Manager came & we moved rooms. The DM was very apologetic, I appreciate that things can go wrong but its how it is dealt with that counts.
I was very disappointed when the DM said that it was noisy pipes & a plumber was due tomorrow & that it had been like it for a couple of weeks & there had been complaints!
So they had complaints & it had been like it for a couple of weeks, & they still thought it was ok to put us in the room? That is disappointing & we should never have been put in that position.
Overall it was ok, not the best but not the worst. Would I recommend / return to Orsett Hall? No
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
The Barnard suite was above and beyond my expectations
asad
asad, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Aug 2024
Easy parking. Hotel was clean.
Carmel
Carmel, 1-night trip
Verified Expedia guest review
6/10 Good
18 Aug 2024
Weekend stay
The location is nice, lovely for weddings. Staff were friendly. Unfortunataly our room didnt meet our expectations, many cracks in the walls, some lights broken, bed wasnt too comfortable.
The breakfast area is really lovely and it wasnt too bad overall. However, on Saturdays coffee cost extra money and on sunday its buffet style. This wasnt indicated prior to our stay or at the hotel.
We tried food at the cafe and it was pretty good.