Citrus Hotel Cheltenham by Compass Hospitality puts you a short five-minute drive from Cheltenham Racecourse. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Fellow travellers say great things about the helpful staff and location.
Languages
English, Polish
At a glance
Hotel size
59 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 10 per day)
On-site extended parking (GBP 8 per day)
On-site parking is limited
Height restrictions apply for on-site parking
Free off-site parking within 3 ft
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Golfing nearby
Working away
2 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 1960
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
49-inch flat-screen TV
Home comfort
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Lobby Bar – On-site lobby lounge.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 0 to 6.95 for adults and GBP 0 to 2.95 for children
Renovations and closures
This property is closed from 23 December 2024 to 27 December 2024 (dates subject to change).
The property is closed between 22 December and 27 December.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per night
Parking
Self-parking costs GBP 10 per day
Extended parking costs GBP 8 per day
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts major credit cards. Cash is not accepted.
Also known as
Big Sleep Cheltenham
Big Sleep Hotel
Big Sleep Hotel Cheltenham
Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Big Sleep Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham
Frequently asked questions
Is Citrus Hotel Cheltenham by Compass Hospitality currently open?
This property is closed from 23 December 2024 to 27 December 2024 (dates subject to change).
Does Citrus Hotel Cheltenham by Compass Hospitality offer free cancellation for a full refund?
Yes, Citrus Hotel Cheltenham by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citrus Hotel Cheltenham by Compass Hospitality?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Citrus Hotel Cheltenham by Compass Hospitality?
Yes. Self-parking costs GBP 10 per day. Extended parking costs GBP 8 per day. Parking spaces may be limited.
What are the check-in and check-out times at Citrus Hotel Cheltenham by Compass Hospitality?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Citrus Hotel Cheltenham by Compass Hospitality and nearby?
Recommended spots to visit include Cheltenham Town Hall (4-min walk) and Everyman Theatre (7-min walk), along with Cheltenham General Hospital (11-min walk) and Cheltenham Art Gallery and Museum (15-min walk).
What's the area around Citrus Hotel Cheltenham by Compass Hospitality like?
Citrus Hotel Cheltenham by Compass Hospitality is in the heart of Cheltenham, a short 4-minute walk from Cheltenham Town Hall and 7 minutes' walk from The Promenade. Travellers say that the hotel is in a great location.
Citrus Hotel Cheltenham by Compass Hospitality Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
11 Nov 2024
tinashe
tinashe, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
9 Nov 2024
David
David, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Sally
Sally, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Got exactly what we paid for
Chris
Chris, 1-night trip
Verified Hotels.com guest review
4/10 Fair
6 Oct 2024
Only 1 pillow each, no hand towel available, very basic
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sept 2024
Robert
Robert, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2024
Great location, hotel is basic but good value for money and very clean
Clare
Clare, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
7 Sept 2024
Ended up being bitten as soon as I got under the covers and the bites kept getting more and more the longer I stayed under the sheets - assuming fleas or bed bugs
Also the walls are so thin so on a Friday night all I could hear was the room on one side had guests having intercourse loudly and then when they stopped the room on the other side started for over an hour and you can hear EVERYTHING
Left the hotel in the morning exhausted and full of itchy bites on my leg.
Also no air conditioning at all in the room and no fan offered.
Only worth visiting if you want a cheap place to hook up with someone you’ve just met in the bar round the corner!!
Chris
Chris, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sept 2024
paul
paul, 3-night business trip
Verified Hotels.com guest review
6/10 Good
1 Sept 2024
Gary
Gary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
2 way lighting only working by the door.
No anti-slip mat in the bath
liked:-
provision of soaps/shampoo.
quietness.
JOHN
JOHN, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
14 Aug 2024
Kris
Kris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Aug 2024
Geneviève
Geneviève, 4-night trip
Verified Expedia guest review
8/10 Very good
28 Jul 2024
Central & comfortable room
Hotel is a little dated & worn but very central. Rooms are clean & comfortable. Hotel is very central & would stay again.
Maria
Maria, 3-night trip
Verified Hotels.com guest review
8/10 Very good
21 Jul 2024
Great option for a quick stay in the city. Rooms and beds were very big. There was a kettle, iron and ironing board in the room. Very close to loads of restaurants and bars, and very convenient to walk to Cheltenham city bits.
Christine
Christine, 2-night romance trip
Verified Expedia guest review
6/10 Good
19 Jul 2024
Margaret
Margaret, 3-night trip
Verified Expedia guest review
6/10 Good
10 Jul 2024
The airconditioning of room was not adequately indicated. Pillows were very hard and duvet was heavy not light and cosy. I felt overall there was not good value for money. Location was good.
Elspeth
Elspeth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Jul 2024
Steve
Steve, 1-night business trip
Verified Hotels.com guest review
6/10 Good
24 Jun 2024
Generally OK - Over priced for what is delivered
dave
dave, 1-night trip
Verified Expedia guest review
4/10 Fair
24 Jun 2024
melonie
melonie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
23 Jun 2024
When we arrived the bath was half full of water. The bed was 2 singles beds pushed together. The tile steps looked like a swimming pool floor. Overall, was disappointed with our stay.
Olivia
Olivia, 2-night romance trip
Verified Expedia guest review
4/10 Fair
13 Jun 2024
Room stank of smoke
Our room stank of cigarette smoke. The night manager agreed but just shrugged
Ben
Ben, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 May 2024
It was easy to get to and we were able to just enjoy our time without being disturbed.