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Lion Quays Hotel & Spa

4.0 star property
Riverfront hotel in Oswestry with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Exterior
Exterior
Business centre
Indoor pool
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is £99
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Twin Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, Canal View

Luxury Suite, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Luxury Suite, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

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Front of property

The Wild Pheasant Hotel & Spa

Spa
Pet-friendly
Free parking
Free WiFi
8.4 out of 10, Very good, (535)
The price is £93
includes taxes & fees
1 Jan - 2 Jan 2025
The Wild Pheasant Hotel & Spa
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About the area

Map
Moreton, Oswestry, England, SY11 3EN

What's nearby

  • Lion Quays Spa - 3 min walk - 0.3 km
  • Pontcysyllte Aquaduct - 2 min drive - 2.0 km
  • British Ironwork Centre - 8 min drive - 10.1 km
  • Chirk Castle - 11 min drive - 6.7 km
  • Llangollen Bridge - 11 min drive - 14.4 km

Getting around

  • Chester (CEG-Hawarden) - 25 min drive
  • Liverpool (LPL-John Lennon) - 52 min drive
  • Manchester Airport (MAN) - 57 min drive
  • Chirk Station - 4 min drive
  • Ruabon Station - 11 min drive
  • Gobowen Station - 27 min walk

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Poachers Pocket - ‬2 min drive
  • ‪Whittington Castle - ‬6 min drive
  • ‪Herd Milk & Coffee - ‬5 min drive
  • ‪Chirk Tandoori - ‬4 min drive

About this property

Lion Quays Hotel & Spa

Located near a train station, Lion Quays Hotel & Spa is a great choice for a stay in Oswestry. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and The Waterside, one of 2 restaurants, serves Modern European cuisine and is open for breakfast, lunch and dinner. Other highlights include 3 outdoor tennis courts, an indoor pool and a bar/lounge. Fellow travellers like the helpful staff and overall property condition.

Languages

English, Polish, Slovak, Welsh

At a glance

Hotel size

  • 82 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

The Waterside – This restaurant specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Nicos Brasserie – This brasserie specialises in Fusion cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Cafe Ash – On-site café. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 11.95 per person
  • Early check-in can be arranged for an extra charge of GBP 25.00 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

Does Lion Quays Hotel & Spa offer free cancellation for a full refund?
Yes, Lion Quays Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lion Quays Hotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 10:00 PM.
Are pets allowed at Lion Quays Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Lion Quays Hotel & Spa?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Lion Quays Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. There's a charge of GBP 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Lion Quays Hotel & Spa and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Lion Quays Hotel & Spa also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Lion Quays Hotel & Spa?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Modern European cuisine.
What's the area around Lion Quays Hotel & Spa like?
Lion Quays Hotel & Spa is located on the waterfront, a short 3-minute walk from Lion Quays Spa.

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Pre-Christmas Treat
Pre-Christmas treat. Great food, superb selection of wine, gin and whiskey. Comfortable room with a great view over the Llangollen canal.
Adrian, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely Views & nice staff
Very pleased our room was upgraded and we had an excellent view of the river. Bed comfortable, breakfast fine and price was fair. As others have mentioned noise does travel in the hotel and the grout etc in the bathroom needed refreshing.
Diane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Great location on the way up to Cheshire oaks - quick check in and good parking
Toni, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cannot fault
Booked this hotel for my son and his girlfriend so they could just get away from real life and detach for a night. They came back looking renewed and full of life again, they couldn’t stop raving about how good the breakfast (especially the sausages) was and how comfortable the bed was. I went with them to make sure check in was ok and the receptionist was absolutely flawless and so welcoming. Exceptionally gorgeous hotel, definitely need to stay there myself now.
Comfortable huge bed
Delicious breakfast
1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Gone downhill
This used to be such a great hotel. I stay there 5-6times a year. It has really gone downhill in the last 18months. Looks tired dirty and needs a lot of maintenance. The WiFi is now really bad as well and struggles to even send emails. A real shame as the staff are really nice, friendly and helpful
Colin, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Very disappointed. This used to be such a beautiful hotel pre Covid. Now the rooms are bleak, weathered, bear and not at all welcoming. Bear grey walls with stains on them. Stained, dirty carpets. Cheaply painted furniture that’s heavily marked. I’ve stayed in nicer hostels. The spa while still spectacular In its facilities, is now tired and dirty. Used to be one of my favourite work hotels. Won’t rush back. Food was still good, however very overpriced.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

tanya, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Crap
Twin beds for a double ended up with very sore back
Emma, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mr Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kirsty, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend getaway
Great place to unwind for 2 nights. Get a room overlooking the canal and a spa visit
Thomas, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice & relaxing.
Brilliant stay. Feel so relaxed and a lovely location. Only niggle like a few hotels. Could not connect my fire stick to the tv to match what I want to watch. But all in all a fantastic little break away.
Kenneth, 1-night trip
Verified Hotels.com guest review

2/10 Poor

For the first time in 5 years i had requested a full refund from this two night stay after being checked in for only around 20munties. The room was Dirty, the wifi would not work that i needed for business use & multiple damages around the room, including chunks out of the headboard, dirty towels, dirty floor & bathroom, hair stuck to walls ect. I have all pictures but was refused a refund. I booked elsewhere, would never stay again.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Canal walk
Able to go for long walk in countryside beside canal to aqueduct along canal path into Wales and back. Hotel great (and quiet)
Tony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel was nice enough and the leisure facilities were nice but it seemed a bit run down. The paint peeling and just generally a bit tatty. It’s wasn’t the cleanest with hair in the shower tray and orange gunk on the grouting, random clothes tags on the bathroom floor and a few flies in the room even though we kept the doors and windows shut. It was nice, but could use a bit of a scrub and lick of paint. Staff were friendly enough.
Elizabeth, 1-night trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Free
Reasons to Book
Nice Bathroom & Bathroom Cleanliness
Check-In Time
3:00 PM