I have been here 3x previously, and I got to be honest, the rooms and service was okay. This time, it was just poor all round. The room smelled like cigarette, the shower was always on boiling hot, there was no remote for the tv and to top it all of, I paid for breakfast at £9 (expensive), but there was only 2 pieces of bacon.
I asked for a refund on the breakfast but they even challenged me on that and did not do it. For £9 i wasn't going to fight it, but next time I will take my money elsewhere.
Shame - as I thought that would be my convenient good place for me.