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All properties in San Bartolome de Tirajana, Canary Islands, Spain
1 room, 2 adults

Hotel Riu Palace Oasis

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Free WiFi
Plaza de las Palmeras 2, Maspalomas, San Bartolome de Tirajana, Gran Canaria, 35106, Spain

5-star beach hotel with spa, near Maspalomas Dunes
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Canary Islands may have restrictions in place due to COVID-19. Find out more

  • We had an enjoyable stay. The hotel let us check in a few hours early. Appropriate social…Jul 31, 2020
  • The hotel was excellent. Staff very helpful and friendly. Spotlessly cleanMar 3, 2020

Hotel Riu Palace Oasis

from £213
  • Standard Double Room, Balcony (--GE)
  • Double Room, Sea View (Lateral Sea View - - GE)
  • Double Room, Sea View (--GE)
  • Double Room, Balcony, Garden View (--GE)
  • Double Room (Swim Up -- GE)
  • Standard Double Room, Balcony (--NO)
  • Double Room, Sea View (Lateral Sea View - - NO)
  • Double Room, Sea View (--NO)
  • Double Room, Balcony, Garden View (--NO)
  • Double Room (Swim Up -- NO)
  • Standard Double Room, Balcony (--GE)
  • Double Room, Sea View (Lateral Sea View - - GE)
  • Double Room, Sea View (--GE)
  • Double Room, Balcony, Garden View (--GE)
  • Double Room (Swim Up -- GE)
  • Standard Double Room, Balcony (--NO)
  • Double Room, Sea View (Lateral Sea View - - NO)
  • Double Room, Sea View (--NO)
  • Double Room, Balcony, Garden View (--NO)
  • Double Room (Swim Up -- NO)
  • Standard Double Room, Non Smoking, Balcony
  • Double Room, Balcony, Sea View (Lateral Sea View)
  • Double Room, Balcony, Ocean View
  • Double Room, Balcony, Garden View
  • Double Room, Non Smoking, Balcony (Swim-up suite & Adults Only)
  • Economy Double Room, Non Smoking, Partial Sea View
  • Junior Suite
  • Junior Suite (Swim-up)

What’s around Hotel Riu Palace Oasis

Landmarks

  • Maspalomas Dunes - 5-minute walk
  • Maspalomas Lighthouse - 7-minute walk
  • Meloneras Beach - 21-minute walk
  • Maspalomas Golf Course - 24-minute walk
  • English Beach - 41-minute walk
  • Maspalomas Beach - 3-minute walk
  • La Charca Lagoon - 5-minute walk
  • Paseo Costa Canaria - 32-minute walk

Getting around

  • Las Palmas (LPA-Gran Canaria) 32-min drive

At a glance

Key facts

Hotel size

  • This hotel has 415 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Canary Islands may have restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

  • Babysitting/childcare*

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free uncovered on-site self-parking

  • On-site parking is limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Playground on site
  • Bicycle rentals nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Pool sunloungers
  • Pool umbrellas
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Hair salon
  • Multilingual staff
Facilities
  • Number of buildings/towers: 3
  • Lift
  • Garden
  • Terrace
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Body Love. Services include massages. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Promenade – This buffet restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Botánico – This theme restaurant specialises in Spanish cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Krystal – This theme restaurant specialises in fusion cuisine and only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Hotel Riu Palace Oasis’s small print

Also known as

  • Hotel Riu Palace Oasis All Inclusive San Bartolome de Tirajana
  • Hotel Riu Palace Oasis San Bartolome de Tirajana
  • Hotel Riu Palace Oasis Hotel San Bartolome de Tirajana
  • Riu Palace Oasis All Inclusive San Bartolome de Tirajana
  • Hotel Riu Palace Oasis San Bartolome de Tirajana
  • Riu Palace Oasis San Bartolome de Tirajana
  • Hotel Riu Palace Oasis All Inclusive
  • Riu Oasis Bartolome Tirajana
  • Hotel Riu Palace Oasis Hotel
  • Hotel Riu Palace Oasis San Bartolome de Tirajana
  • Hotel Riu Palace Oasis Hotel San Bartolome de Tirajana

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the fitness facility.

Guests under 18 years old are not allowed in the spa.

Guests must contact this property in advance to reserve cots/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Optional extras

Safes in guestrooms can be used for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Riu Palace Oasis

  • Does Hotel Riu Palace Oasis offer free cancellation for a full refund?
    Yes, Hotel Riu Palace Oasis does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Riu Palace Oasis?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Riu Palace Oasis?
    Yes, there's free self parking. Parking spaces may be limited.
  • Is there a pool at Hotel Riu Palace Oasis?
    Yes, there are 3 outdoor pools and a children's pool.
  • Are pets allowed at Hotel Riu Palace Oasis?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Hotel Riu Palace Oasis?
    You can check in from 4:00 PM - midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Riu Palace Oasis?
    Yes, there are 3 on-site restaurants, featuring al fresco dining and Spanish cuisine. The dining venue(s) will be unavailable from 1 December 2020 to 1 March 2021 (dates subject to change). Nearby restaurants include TIME (4-min walk), Café de Colon (8-min walk) and Bandera (8-min walk).
  • What is there to do at Hotel Riu Palace Oasis and nearby?
    Have fun with nearby activities such as cycling, boogie boarding and windsurfing. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Palace Oasis also has 3 bars and a fitness centre, as well as a garden.

Recent reviews

Exceptional 9.4 From 179 reviews

Exceptional 10.0
The reception staff were very friendly and helpful. the housekeeping team were very friendly and efficient esp after the sand storm ... Loved the swim up pool which was lovely and warm.
gb7 night trip
Exceptional 10.0
Enjoy the location, the hotel is excellent and the food good particularly the two specialist restaurants Stayed in February, some nights a little cool for outdoor entertainment , we would have preferred the indoor provision A bit of BBC (not news) on the TV might have been good
gb9 night romance trip
Very good 8.0
the food for breakfast and dinner was superb, we liked that we could dine in the special restaurants at no extra cost. We didn't like not having free water in the room, no shampoo sachets, no fresh milk in the room, no tea/coffee in the room the last 2 days, and didn't like having to ask for bath towels to be changed!! These negative points were poor for a 5*, we have had them in a 4* in December.
Sheila, gb10 night romance trip
Exceptional 10.0
Excellent hotel
Hotel is absolutely fantastic after the refurb. Great to see all the same friendly staff. Superb location - 5 star.
Michael, gb7 night trip
Exceptional 10.0
Fantastic..
Fantastic hotel, fantastic location, fantastic food (we took the option of breakfast and dinner, included) One slight crib, if one has to nit-pick, is that the reception was always busy, so one had to wait a while for even small needs.
Mohammed, gb3 night family trip
Exceptional 10.0
Great stay in one of the swim-up rooms. Only downside is that the spa area is quiet small.
gb1 night family trip
Very good 8.0
Location; beautiful grounds; generally excellent service. Poor parking. Charge for use of room safe and faulty hot water shower systeme were matters of concern.
gb7 night romance trip
Exceptional 10.0
Didn’t like no free Bottled water in the rooms( it’s 10p a bottle) or paying Extra for an in room safety Deposit box. If they want to maintain a 5star rating these are a must Great food choices with two a la carte restaurants at no extra charge and a great variety in the self service restaurant Gardens were extremely well maintained and three Great swimming pools to sit next to Great position right in the beach
gb5 night romance trip
Exceptional 10.0
Great location Hotel is immaculately clean with incredibly friendly staff.
gb7 night romance trip
Exceptional 10.0
Spotlessly clean, friendly staff, excellent and varied food and beautiful gardens right next to the beach and a wide range of quality shops.
gb10 night trip

Hotel Riu Palace Oasis