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Hotel Ambassador Zermatt

4.0 star property
Warm up by the cozy lobby fireplace or take in breathtaking mountain vistas from an indoor poolside lounger.

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Photo gallery for Hotel Ambassador Zermatt

Interior entrance
Premium bedding, pillow-top beds, minibar, in-room safe
Dinner served, fondue, garden views
Mountain view
View from property
Nestled in the mountains, Hotel Ambassador Zermatt offers a serene retreat with a breakfast buffet, sauna, and indoor pool. Enjoy dinner at Restaurant Tapas & Wine with garden views or unwind by the lobby fireplace. Multilingual staff are on hand to help you make the most of your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Ski facilities
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Ski rentals
  • Ski storage
  • Ski passes
  • Sauna
  • Hot tub
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is £287
includes taxes & fees
20 Mar - 21 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for 1 Bed Room Suite in Suite

Flat-screen TV

1 Bed Room Suite in Suite

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Queen Sofa Bed

View all photos for 2 Room Suite in Family room

Flat-screen TV

2 Room Suite in Family room

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for Double Room, Mountain View (Matterhorn)

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room, Mountain View (Matterhorn)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Double or Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

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Exterior

Alpenhotel Fleurs de Zermatt

  • Pool
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  • Free WiFi
9.4 out of 10, Exceptional, 701 reviews
The price is £218
includes taxes & fees
24 Feb - 25 Feb
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About the area

Map
Spissstrasse 10, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 2 min walk
  • Zermatt - Furi - 9 min walk
  • Zermatt-Furi Gondola - 16 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Zermatt Gornergratbahn Station - 2 min walk
  • Zermatt Station - 3 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Le Petit Royal - ‬4 min walk
  • ‪Fuchs - ‬5 min walk
  • ‪Restaurant Derby - ‬4 min walk

About this property

Hotel Ambassador Zermatt

Hotel Ambassador Zermatt offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurant Tapas & Wine, which serves fondue and is open for dinner. A bar/lounge, a hot tub and a sauna are other highlights. Fellow travellers love the helpful staff.

Languages

English, French, German, Greek, Italian, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 84 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Ski passes
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Ski equipment hire
  • Ski storage

Facilities

  • 3 buildings/towers
  • Built in 1978
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Piano
  • An indoor pool
  • Hot tub
  • Sauna

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Slippers
  • Children's slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Tapas & Wine – Overlooking the garden, this restaurant specialises in fondue and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Hotelbar – Overlooking the garden, this bistro serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Hosted evening meal costs CHF 55

Renovations and closures

The property is closed between 31 October and 6 December.

Children & extra beds

  • Cots/infant beds are available for CHF 90 per night

Pets

  • Pets are allowed for an extra charge of CHF 15.00 per pet

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ambassador Hotel Zermatt
Ambassador Zermatt
Ambassador Zermatt Hotel
Hotel Ambassador Zermatt
Zermatt Ambassador Hotel
Hotel Ambassador Zermatt Hotel
Hotel Ambassador Zermatt Zermatt
Hotel Ambassador Zermatt Hotel Zermatt

Frequently asked questions

Is Hotel Ambassador Zermatt currently open?

The property is closed between 31 October and 6 December.

Does Hotel Ambassador Zermatt offer free cancellation for a full refund?

Yes, Hotel Ambassador Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ambassador Zermatt?

Yes, there's an indoor pool.

Are pets allowed at Hotel Ambassador Zermatt?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of CHF 15.00 per pet.

Is parking offered on site at Hotel Ambassador Zermatt?

Sorry, there's no on-site parking at Hotel Ambassador Zermatt.

What are the check-in and check-out times at Hotel Ambassador Zermatt?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Hotel Ambassador Zermatt and nearby?

Have fun with on-site winter activities such as skiing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Hotel Ambassador Zermatt also has a sauna and a garden.

Are there restaurants at or near Hotel Ambassador Zermatt?

Yes, Restaurant Tapas & Wine offers fondue and garden views.

What's the area around Hotel Ambassador Zermatt like?

Hotel Ambassador Zermatt is a short 1-minute walk from Zermatt (QZB-Zermatt Train Station) and 7 minutes' walk from Zermatt–Sunnegga Funicular.

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Hotel Ambassador Zermatt Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

good for family trip
wei-jen, 2-night trip

10/10 Exceptional

Swiss Alps
Great location and friendly staff.
Catherine, 2-night trip

10/10 Exceptional

Great Hotel
Just across the train station nice modern clean hotel. Friendly staff, good breakfast
Engin Caglar, 3-night trip

10/10 Exceptional

Amazing 2-day trip to Zermatt with family
From check-in to the breakfast service team and onsite restaurant & bar, everyone was so friendly and helpful in making sure we had a nice stay in Zermatt. Also, the view of the Matterhorn from our room was amazing.
Jeffrey, 2-night trip

10/10 Exceptional

The Pool
Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing
linda, 1-night trip

10/10 Exceptional

Excellent breakfast. Arsen at front desk super helpful!
Tobin, 4-night trip

10/10 Exceptional

Close to train station
Close to train station. Staff are accomodating esp the reception. We got the family suite and was spacious like a mini apartment. Amenities like bathrobes, slippers are included.
1-night trip

10/10 Exceptional

Matterhorn view from the room
Sathiya, 2-night trip

10/10 Exceptional

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn
Ashish, 1-night trip

10/10 Exceptional

Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.
Concetta, 4-night trip

8/10 Very good

Excellent location
Nilesh N. Kotecha,, 1-night trip

10/10 Exceptional

Great property & friendly staff. Great breakfast.
Prithwiraj, 3-night trip

10/10 Exceptional

The view of the Matterhorn!
Danny, 1-night trip

8/10 Very good

Good Location
Naresh, 2-night trip

10/10 Exceptional

True to its stature and reputation, the hotel and its staff is a perfect combination of elegance and convenience for a family ski trip
Michael, 4-night trip

10/10 Exceptional

Great stay- close to train station
Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.
Jason, 3-night trip

10/10 Exceptional

I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.
Elise, 3-night trip

10/10 Exceptional

Very comfortable
Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.
CHRISTOPHER, 2-night trip

10/10 Exceptional

Beautiful property, walkable to train stations. Nice view from balcony. Will come back again.
Arnab, 2-night trip

10/10 Exceptional

Excellent hotel
Excellent hotel with close proximity to the railway station.
Pradeep, 2-night trip

10/10 Exceptional

Perfect location
Excellent location. We loved our stay.
Jennifer, 3-night trip

10/10 Exceptional

What a great place to stay in Zermatt! The stay was great, with no issues. Clean and safe. Center of the town and right next to the train station. Five Stars
Kevin, 3-night trip

10/10 Exceptional

Staff was fantastic. Thank you for a great visit!
Matt, 2-night trip

10/10 Exceptional

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.
Lisa-Marie, 4-night trip

10/10 Exceptional

Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.
Binca, 2-night trip