Subang (SZB-Sultan Abdul Aziz Shah) - 30 min drive
Kuala Lumpur International Airport (KUL) - 47 min drive
Kuala Lumpur Masjid Jamek Station - 3 min drive
Kuala Lumpur Pasar Seni Station - 4 min drive
Kuala Lumpur KTM Komuter Station - 5 min drive
Raja Chulan Station - 9 min walk
KLCC Station - 11 min walk
Bukit Nanas Station - 12 min walk
Restaurants
Kuala Lumpur Convention Centre - 3 min walk
Impiana KLCC Hotel Spa - 2 min walk
JP Teres - 1 min walk
Thirty8 - 2 min walk
Bavarian Bierhaus - 3 min walk
About this property
Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur offers a great location, putting you within a short 10-minute walk of Kuala Lumpur Convention Centre and Suria KLCC Shopping Centre. Guests can visit the spa to be pampered with massages, aromatherapy or reflexology, and JP teres, one of 3 restaurants, serves Malaysian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the helpful staff and breakfast. Public transportation is only a short walk: Raja Chulan Station is 9 minutes and KLCC Station is 11 minutes.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
411 rooms
Arranged over 39 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site valet parking (MYR 25 per day)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
3 restaurants
2 bars/lounges
Poolside bar
Private dining
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
Children's pool
Childcare in room (surcharge)
Children's menu
Working away
Business centre
13 meeting rooms
Computer station
Conference space (45370 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
24-hour fitness centre
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Height-adjustable showerheads
Grab bar in bath
Accessible bath
Room amenities
Be entertained
42-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Alarm clock
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Separate bath and shower
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
JP teres – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
THIRTY8 – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse – Overlooking the pool, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 115 for adults and MYR 58 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for MYR 100.0 per night
Parking
Valet parking costs MYR 25 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Also known as
Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur
Frequently asked questions
Does Grand Hyatt Kuala Lumpur offer free cancellation for a full refund?
Yes, Grand Hyatt Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hyatt Kuala Lumpur?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Hyatt Kuala Lumpur?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hyatt Kuala Lumpur?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Hyatt Kuala Lumpur?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Grand Hyatt Kuala Lumpur and nearby?
Grand Hyatt Kuala Lumpur has 2 bars and a spa, as well as an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Grand Hyatt Kuala Lumpur?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Malaysian cuisine and pool views.
What's the area around Grand Hyatt Kuala Lumpur like?
Grand Hyatt Kuala Lumpur is in Kuala Lumpur City Centre, a short 9-minute walk from Raja Chulan Station and 5 minutes' walk from Suria KLCC Shopping Centre. Travellers love the hotel's prime location.
Grand Hyatt Kuala Lumpur Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Jan 2025
Tash
Tash, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Kapish
Kapish, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
Enjoyed the stay!
Great place to stay in the heart of KL and just 5 mins from the Petronas Towers attractions!!
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Great Location, Great View, Great Rooms.
My only small complaint was not being able to get in for breakfast on the 38th floor restaurant - and we didn't have time to wait. The concierge was very unhelpful but we found the restaurant on the grand floor (JP Teres) and the breakfast and service was excellent. It doesn't have the view but it was better than the 38th.
We'll stay again
Richard
Richard, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Thirashan
Thirashan, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Dec 2024
Perfect location
Great location. If booking a Tower view then try and request a higher floor as they will have even better views. You can get to the Towers without ever really having to go outside which helps when it's bad weather.
Ian
Ian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Would recomend a tower view I had a city view and it wasnt great.
Staff are atentive and eager to help.
Central location and a great place to stay. Pool, gym and Spa look great.
I havr seen more modern hotels however it is all on a greay condition
JOSHUA
JOSHUA, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Great location
Chunwah
Chunwah, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
13 Oct 2024
Thank you
Selim
Selim, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Tower view rooms, pool and breakfast are some of the best around
Che
Che, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2024
We had a great experience . Everyone in the hotel was very professional. They allowed early check in after long overnight flight. We will stay again if we are coming back to KL.
Raktim
Raktim, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 Sept 2024
David
David, 3-night trip
Verified Expedia guest review
6/10 Good
25 Sept 2024
Excellent Management
My mom and I had an issue while staying at this hotel. However, when we spoke to a woman (I believe her name is Jenny) at the front desk, she was incredibly helpful. She had her manager get in touch with me and my mom. The manager was excellent. I wish I could remember her name. This was several months ago but I wanted to write a review because Jenny and her manager were absolute helpful and understanding. I hope that both of them get a raise or get bumped up in management because they are people who know how to take care of their guests.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2024
MIEKO
MIEKO, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
Hyatt always a good option
Great location, very close to KLCC park. Hotel is nice and rooms have a good size. Highly recommended.
LUICINA
LUICINA, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2024
Location, service, cleanliness
Luis
Luis, 2-night trip
Verified Expedia guest review
6/10 Good
12 Sept 2024
DAN
DAN, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Sept 2024
Very convenient
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sept 2024
Very good
MIEKO
MIEKO, 1-night trip
Verified Expedia guest review
8/10 Very good
4 Sept 2024
The staff on the morning buffet area were really attentive and friendly. Food was incredibly delicious. The staff on the lobby reception area were not welcoming, bearing serious, not-so-friendly faces. Ground staff were all friendly though. The corner nooks of the room we were in were dusty when I wiped them upon arrival and there was an ugly non-removable yellow-brown stain on the bathroom tile. There were 3 of us in the room, and I repeatedly asked for an extra bar of soap for the sink area ( called guest services 3x, different days) but my request was only granted after 5 days, after I chanced around the housekeeping staff (2 days before we left.) We were booked for a week. They gave us extra towels, however, also on the 5th day. I like the location of the property.
MARIA CONCEPCION ASUNCION
MARIA CONCEPCION ASUNCION, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
One of the most luxurious city hotel to stay with awesome views from Thirty Eight Floor.
Heng
Heng, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
Quiet 👍
MIEKO
MIEKO, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
Ammran
Ammran, 3-night trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
Stay helthy
MIEKO
MIEKO, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
Nice clean room, excellent food options, fantastic views. Zero complaints.