See all properties

Hotel Terrazas de la Candelaria

3.0 star property
Unleash your sense of adventure in this lively neighborhood. Explore local flavors on site and relax by the outdoor pool.

Choose dates to view prices

Photo gallery for Hotel Terrazas de la Candelaria

Outdoor spa tub
Front of property
Deluxe Quadruple Room, 1 Bedroom, Balcony, Mountain View | Cots/infant beds, free WiFi
Outdoor pool, open 9 AM to midnight, pool loungers
Terrace/patio
Located in the entertainment district, Hotel Terrazas de la Candelaria offers a vibrant retreat with free breakfast and a poolside bar. Hike or bike nearby, unwind at the spa, or enjoy Latin American cuisine at one of two restaurants.

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Gym
  • Bar
  • Spa
  • Pet-friendly
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business centre

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View

Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View | Cots/infant beds, free WiFi

Deluxe Double Room, 1 King Bed, Private Bathroom, Mountain View

Highlights

Garden
Air conditioning
Fridge
TV
Washer/dryer
Portable fan
Private bathroom
Bathrobes
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, 1 Bedroom, Balcony, Mountain View

Deluxe Quadruple Room, 1 Bedroom, Balcony, Mountain View | Cots/infant beds, free WiFi

Deluxe Quadruple Room, 1 Bedroom, Balcony, Mountain View

Highlights

Garden
Balcony
Air conditioning
Fridge
TV
Washer/dryer
Separate bedroom
Portable fan
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Economy Quadruple Room, Mountain View

Economy Quadruple Room, Mountain View | Cots/infant beds, free WiFi

Economy Quadruple Room, Mountain View

Highlights

Garden
TV
Washer/dryer
Portable fan
Private bathroom
Bathrobes
Daily housekeeping
In-room massage
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Double Room

Double Room | Cots/infant beds, free WiFi

Double Room

Highlights

Garden
TV
Washer/dryer
Portable fan
Private bathroom
Bathrobes
Daily housekeeping
In-room massage
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, 1 Bedroom, Private Bathroom, Mountain View

Deluxe Triple Room, 1 Bedroom, Private Bathroom, Mountain View | Cots/infant beds, free WiFi

Deluxe Triple Room, 1 Bedroom, Private Bathroom, Mountain View

Highlights

Garden
Air conditioning
Fridge
TV
Washer/dryer
Separate bedroom
Portable fan
Private bathroom
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Economy Double Room, 1 Double Bed, Mountain View

Economy Double Room, 1 Double Bed, Mountain View | Cots/infant beds, free WiFi

Economy Double Room, 1 Double Bed, Mountain View

Highlights

Garden
TV
Washer/dryer
Portable fan
Private bathroom
Bathrobes
Daily housekeeping
In-room massage
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Bedroom, Refrigerator, Mountain View

Family Room, 1 Bedroom, Refrigerator, Mountain View | Cots/infant beds, free WiFi

Family Room, 1 Bedroom, Refrigerator, Mountain View

Highlights

Garden
Air conditioning
Fridge
TV
Washer/dryer
Separate bedroom
Portable fan
Private bathroom
  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Room

Room | Cots/infant beds, free WiFi

Room

Highlights

Garden
TV
Washer/dryer
Portable fan
Private bathroom
Bathrobes
Daily housekeeping
In-room massage
  • 25 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds OR 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Cots/infant beds, free WiFi

Quadruple Room

Highlights

Garden
TV
Washer/dryer
Portable fan
Private bathroom
Bathrobes
Daily housekeeping
In-room massage
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | Cots/infant beds, free WiFi

Triple Room

Highlights

Garden
TV
Washer/dryer
Portable fan
Private bathroom
Bathrobes
Daily housekeeping
In-room massage
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Basic House, Mountain View | Terrace/patio

Hotel Salma

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.0 out of 10, Very good, (1)
The price is £46
includes taxes & fees
23 Feb - 24 Feb
Hotel Salma
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Km 1 Via San Gil Bucaramanga, Mogotes, San Gil, Santander, 684031

What's nearby

  • Parque Gallineral - 2 min drive
  • Gallineral Natural Park - 2 min drive
  • El Puente Shopping Center - 3 min drive
  • San Gil Cathedral - 4 min drive
  • La Gruta - 4 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 97 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Parque Gallineral - ‬2 min drive
  • ‪Restaurante Pozo Azul - ‬7 min walk
  • ‪Mega Lesa - ‬4 min drive
  • ‪Chicken Kronch - ‬4 min drive
  • ‪Chorizos Doña Eustaquia - ‬2 min drive

About this property

Hotel Terrazas de la Candelaria

Located in the entertainment district, Hotel Terrazas de la Candelaria is a great choice for a stay in San Gil. Guests can be pampered with massages at the spa, and Carbon de Palo, one of 2 restaurants, serves Latin American cuisine and is open for breakfast, lunch and dinner. Other highlights at this Colonial hotel include an outdoor pool, a poolside bar and a health club.

Languages

Spanish

At a glance

DONE

Hotel size

    • 33 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 20 kg per pet)*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Free on-site motorhome/coach/lorry parking
    • Free off-site parking nearby
DONE

Transfers

    • Airport drop-off (available on request)*
DONE

Off-site

    • Area shuttle*
    • Shopping centre shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Shared fridge
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • Hiking/biking trails
  • Shopping
  • Access to nearby outdoor pool
  • Bike rentals nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (1184 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Steam room
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 18-inch TV

Home comfort

  • Portable fan
  • Bathrobes
  • Washer and dryer

Sleep well

  • Cot/infant bed (surcharge)

What to enjoy

  • In-room massage
  • Garden

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Free WiFi
  • Free long-distance and local calls

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Carbon de Palo – This poolside restaurant specialises in Latin American cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 300000 per vehicle
  • Local area shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cots/infant beds are available for COP 35000.0 per night
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 50000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to midnight
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards.

Also known as

Hotel Terrazas de la Candelaria
Hotel Terrazas de la Candelaria San Gil
Terrazas de la Candelaria
Terrazas de la Candelaria San Gil
Hotel Terrazas Candelaria San Gil
Hotel Terrazas Candelaria
Terrazas Candelaria San Gil
Terrazas Candelaria
Terrazas La Candelaria San Gil
Hotel Terrazas de la Candelaria Hotel
Hotel Terrazas de la Candelaria San Gil
Hotel Terrazas de la Candelaria Hotel San Gil

Frequently asked questions

Does Hotel Terrazas de la Candelaria offer free cancellation for a full refund?

Yes, Hotel Terrazas de la Candelaria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Terrazas de la Candelaria?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to midnight.

Are pets allowed at Hotel Terrazas de la Candelaria?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of COP 50000 per pet, per stay.

Is parking offered on site at Hotel Terrazas de la Candelaria?

Yes, there's free self and valet parking. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by Hotel Terrazas de la Candelaria?

Yes, a shuttle from the hotel to the airport is available. The charge is COP 300000 per vehicle.

What are the check-in and check-out times at Hotel Terrazas de la Candelaria?

You can check in starting at 3 PM. Check-out time is 1 PM.

What is there to do at Hotel Terrazas de la Candelaria and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes cave exploring and ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Terrazas de la Candelaria also has a steam room, spa services and a picnic area, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Hotel Terrazas de la Candelaria?

Yes, there are 2 on-site restaurants, featuring al fresco dining, Latin American cuisine and garden views.

Does Hotel Terrazas de la Candelaria have any outdoor private spaces?

Yes, every room features a garden.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Terrazas de la Candelaria Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Very good

Recomendado pero lleven vehículo
El hotel es algo retirado, mejor si tienes vehículo. Desayuno muy rico, personal amable y presto a ayudarnos en nuestro evento.
Jenny Juliana, 3-night trip

8/10 Very good

This review was submitted before 2018 and has not been verified.

6/10 Good

Estuvimos en el VIP room. El servicio muy bueno, la vista hermosa,la comida buena. hace falta mesas de noche y un televisor mas grande.Proteger la entrada de insectos por debajo de la puerta de entrada.
Ignacio, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Recomendación
La habitación muy cómoda, el desayuno muy completo y rico. El único problema es que dentro de la habitación entraban hormigas y se subían por todos lados
Fidel, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Excelente estadía
Excelente experiencia gratamente sorprendidos la comida espectacular las habitaciones en muy buen estado Todo el personal muy atento Les recomendamos revisar la señal de la tv en las mañanas no funcionaba
Hans, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Jorge Bairon, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Bonito con buen Jacuzzi
Solo pasamos la noche en una parada hacia otro destino. Agradable el jacuzzi y bueno el restaurante. El ambiente por su ubicación en la montaña es agradable.
ENRIQUE, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

INCONFORME
Cabañas muy oscuras. Nunca hubo agua caliente siempre decian que lo estaban solucionando, las fotos de la pisicina son retocadas, pues realmente es muy pequeña. Los televisores son super viejos. De rescatar la alimentacion, estuvo rica. Afortunadamente nos la pasamos por fuera los 3 dias porque no hay mayor cosa que hacer en el hotel.
Diana gimena, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hospedaje
El personal es muy atento, el hotel es muy tranquilo y agradable por su ubicación, la comida es buena, las habitaciones muy limpias.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Posizione panoramica
Hotel posizionato fuori città, in posizione panoramica. Arredamento molto spartano. Camera grande, letto comodo, immenso. Bagno piccolo con doccia. Al lavandino non c'è acqua calda. Staff giovane molto preparato e amichevole. Colazione sufficiente, wifi lento. Rapporto qualità prezzo buono.
This review was submitted before 2018 and has not been verified.

2/10 Poor

No recomendable
Regular no amerita la inversión
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Un lugar para un magnifico descanso
Es un hotel para un buen descanso,lejos del ruido y su vista espectacular.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

4/10 Fair

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Que buen descanso, total relax como nuevos
Excelente atención, excelente clima, sitio para relax y cerca de deportes extremos y de atracciones turisticas
This review was submitted before 2018 and has not been verified.

4/10 Fair

Malo
El precio de la habitación no justifica las condiciones de hotel, habitaciones sin un colarte, toallas percudidas, problemas con el agua caliente.
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

4/10 Fair

Regular,desde que Llegamos,tuve problemas.
Muy regular,varias veces puse quejas.los,precios muy altos par el servicio que Dan.que Los empleados Sean mas cordial es.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Debe mejorar mucho
No fue una mala experiencia, pero tampoco buena
This review was submitted before 2018 and has not been verified.

2/10 Poor

Think twice if you are booking here!
I reserved a room at hotel Terrazas for a couple of nights as a wedding present for my cousin. The hotel looked beautiful on the photos, with lots on well-kept landscaping, vibrant colors and very picturesque. I was completely embarrassed when he called to share the truth about this place. The humidity in the rooms was unbearable to the point that he was getting an asthma attack, and he has never suffered from any respiratory issues in his life. Not just that but they were afraid that if they open their luggage the bugs would jump in. I thought he was kidding until he sent me the photo of a spider that seemed as large as my hand! My cousin complaint to the front desk and they did moved them to a less humid room. I exchanged several emails with the hotel personnel, telling them of the unpleasant experience. Their argument was that it was a “Hotel Campestre” (countryside hotel) and that explained the humidity and bugs. At the end and after many emails back and forth we did make partial payment for the first night. The story does have a happy ending. My cousin found an absolutely gorgeous, clean and bug-less hotel called Hotel Muchuelo for half the price.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Buen servicio
Buena instancia. Debería haber más variedad para desayunar, incluir fruta.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Excelente ubicacion, buen servicio
Excelente servicio
This review was submitted before 2018 and has not been verified.

4/10 Fair

mal servicio
en cuanto a instalaciones excelentes, amplias limpias pero la atencion en cuanto a personal humano deja mucho que desear se pidio una decoracion para cumpleaños dijeron la noche anterior que tranquila que al desayuno la iba a tener y no fue asi, resulta que nos levantamos al dia siguiente y no habia ningun tipo de decoracion, me le acerco a la recepcionista de turno indicandole que habia pedido una decoracion pagando el costo adicional y lo que me dice es " a es que la otra niña me aviso tarde y no mandaron comprar nada" que tipo d ehotel que no cumple con las exigencias de un cliente deja mucho que desear gracias