Hotel Tanne

4.0 star property
Family-friendly hotel in Bansko with water park and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Tanne

Front of property – evening/night
Lobby
Body treatments, body scrubs, massages
Lobby sitting area
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Ski facilities
  • Free breakfast
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Water park
  • Rooftop terrace
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Spa services
For families
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Playground on-site
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 2 of 2 rooms

Apartment, 1 Bedroom (Free safe, Parking & Spa access)

Highlights

Balcony
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds and 1 Double Sofa Bed

Double or Twin Room (Free safe, Parking & Spa access)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

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About the area

Map
7, Georgi Nastev Street, Bansko, 2770

What's nearby

  • Bansko Ski Resort - 7 min walk - 0.6 km
  • Vihren - 9 min walk - 0.8 km
  • Bansko Gondola Lift - 10 min walk - 0.9 km
  • Paisii Hilendarski Historical Center - 14 min walk - 1.2 km
  • Ski Bansko - 29 min drive - 7.4 km

Getting around

  • Sofia (SOF) - 140 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Chateau Antique - ‬3 min walk
  • ‪Stone Flower Barbeque - ‬7 min walk
  • ‪The House - ‬5 min walk
  • ‪Ginger - ‬6 min walk
  • ‪Kaphouse Hotel & Spa - ‬7 min walk

About this property

Hotel Tanne

Take in the views from the rooftop terrace when you stay at Hotel Tanne. Guests can indulge in massages, body scrubs or body treatments, and grab a bite to eat at Mehana Restaurant, which serves local cuisine and is open for lunch and dinner. Other highlights include a water park, an indoor pool and a bar/lounge.

Languages

Bulgarian, English, German, Greek, Hebrew, Romanian, Russian

At a glance

Hotel size

  • 33 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children's club (surcharge)
  • Water park access (surcharge)
  • Playground
  • Babysitting (surcharge)

What to do

  • Yoga classes
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Mosquito nets
  • Fitness centre
  • An indoor pool
  • Water park access (surcharge)
  • Spa services
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include body scrubs and body treatments.

Dining

Mehana Restaurant – Overlooking the garden, this restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Viennese Lounge – Overlooking the garden, this café serves breakfast and light fare. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (return)
  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of EUR 20 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge
  • Airport shuttle for children between the ages of 2 and 12 costs EUR 75 (return)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Tanne
Hotel Tanne Bansko
Tanne Bansko
Tanne Hotel Bansko
Hotel Tanne Hotel
Hotel Tanne Bansko
Hotel Tanne Hotel Bansko

Frequently asked questions

Does Hotel Tanne offer free cancellation for a full refund?
Yes, Hotel Tanne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Tanne?
Yes, there's an indoor pool.
Are pets allowed at Hotel Tanne?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Tanne?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Tanne?
Yes, an airport shuttle is available. The charge is EUR 75 per vehicle return.
What are the check-in and check-out times at Hotel Tanne?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge of EUR 20 (subject to availability).
What is there to do at Hotel Tanne and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Additional recreation on-site includes yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a water park and a sauna. Hotel Tanne also has a steam room and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Tanne?
Yes, Mehana Restaurant offers local cuisine and garden views.
What's the area around Hotel Tanne like?
Hotel Tanne is a short 7-minute walk from Bansko Ski Resort and 9 minutes' walk from Vihren.

Hotel Tanne Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Christopher, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Location is perfect
metin, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Eliraz, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Ustin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location! Great hotel! 10/10
Tanne Hotel was amazing! We got the suite, 2 floors with 2 bathrooms. It was amazing, honestly enjoyed every minute. The breakfast was great! we asked for an omelet every day and they made it with a smile for us. breakfast was great and the spa was amazing! the Jacuzzi was very hot with different kinds of water pressure in it. Was so good! Thank you very much!
5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Autumn break
We arrived in the very early hours in the morning. We found the rooms clean and warm. Toiletries were supplied as was a clean bath robe and new slippers. The meals were freshly prepared and hot good choice in the breakfast and dining room. The spa area was very good. The hotel staff were friendly and helpful. I would recommend
Duncan, 5-night trip with friends
Verified Hotels.com guest review

4/10 Fair

We stayed here as I had seen the hotel in winter and it always looked nice. My boyfriend ended up with suspected bed bug bites which let down our experience. The room was fine and had a balcony. With such a small difference in price its worth staying in the Kemmpinski in summer instead.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Comfortable traditional hotel
Friendly hotel with good spa comprising pool, steam room, sauna and salt room. Excellent value but no air conditioning
Glenn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Late check out as our flight was late Cosy room Close to main strip and gondola
7-night romance trip
Verified Expedia guest review

4/10 Fair

Expected better from 4 star ...
The hotel felt dated, musty and dark. Our room was not cleaned several days running even when we asked at the non helpful reception. The mountain view room that we paid for was actually a car park full of stray cats .. the bed was too small for me ( I am 6”6’) they did change room upon request but only after two days which made experience uncomfortable. The breakfast was v basic and service always without a smile. No open bar and seemed that they had already shut down for season. The pool and hot tube were nice but the sauna and steam rooms were often not switched on during working hours, so took ages to become usable. This was an engagement trip and a 4 star hotel .. I expected better.
Dr Marcus Gordon, 6-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Stay at Hotel Tanne and you’ll be happy
This hotel was a fabulous find. The staff are friendly, the spa with pool, heated jacuzzi, sauna and steam room is very welcome after a day in the snow and the beds are super comfortable. Breakfast is ok. If you are looking for a full English every morning it’s not the place for you, but there is enough choice to suit everyone. It’s close to the town, but far enough away not to hear the nightclubs. The heating in the hotel seems to be set to maximum, so you may need to turn your radiator down. The reception area has a beautiful log fire where it would be nice to enjoy a drink if they opened the bar more often. The on-site restaurant is very very good and incredibly cheap too. One thing where the hotel could improve is in it’s towel and toiletry lottery. Will they change the towels? What will you get? One bath towel and six hand towels? Or nothing new? Will they leave more shower gel or shampoo or not? Thankfully, the reception staff can usually correct any errors. If you want a kettle for your room, you’ll need to ask at reception and google translate often helps with this. Maybe taking a travel kettle and mugs might be a better idea. We will be staying here the next time we are in Bansko. Hotel Tanne is a great little place.
Nicholas, 6-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Extremely pleased
Can’t fault this hotel extremely friendly and professional perfect location definitely would recommend this hotel for families and couples great spa and games room excellent choice for breakfast
Jeannie, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

avoid the evening Food , do not waste money on half board
5-night family trip
Verified Expedia guest review

8/10 Very good

Tanne for Skiing
Great hotel & Spa was perfect after a day on the slopes,
Craige, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Good location, not so good breakfast
The experience was good overall. The location is pretty good as the hotel is nearby the gondola to get to the ski resort. The town old center is located at 15 min walk, so very convenient to get to traditional restaurants. The breakfast was fairly poor, there was nothing sweet and the savory food was very repetitive.
3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Shir, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, nice rooms, cosy environment and a convenient location
4-night trip
Verified Expedia guest review

6/10 Good

Good value but could be better
The Tanne is one of the prettier hotels in Bansko, with a nice exterior and interior that suggest it is well built, located about 10min walk from the gondola lift. The room was comfortable and clean, the hotel also, but it was lacking in a few areas. The advert claims a hot-tub, it is there but seems to have been out of order for some time! The pool is not heated, or if it is then it is not switched on, this is quite refreshing and does mean it is not over-used, but some temperature would be good. I would have scored higher if these were better. The staff were nice, but few spoke English, they were VERY quiet and there wasn't a lot of engagement which was a shame. Again I have scored down a bit as it is nice to feel welcome and have some dialogue, but that seemed to be the theme of the resort, not just here. Overall a nice place to stay, the breakfast was ok and set us up for the day.
Verified Expedia guest review

6/10 Good

Can't say terrible but definitely not a good one..
Overall is okay, room is big enough, comfortable. Reception and the lobby can be no any staff in the afternoon like 3-4 o'clock, I need to ring the bell for 20 mins until someone came over. And staff are not very helpful I feel like they don't really expect customers to ask questions. Breakfast finish at 9:30, one day I arrived 9:05, already almost nothing left (obviously not enough for 2 people), but the staff was looking at us came into the breakfast lounge and didn't even ask or refill any food. I've been there 5d, steamer is never opened, only sauna is working and which is not too bad.
Verified Expedia guest review

8/10 Very good

Cheap and high quality hotel
Stayed here 2nd year running. Friendly staff. Lovely clean and quiet suite. Nice breakfast. Good location. Will return again
Verified Hotels.com guest review

10/10 Exceptional

Great hotel near gondola and perfect for families
Tanne was lovely and welcoming. Toni the waiter in the restaurant could speak a few words of Irish and really made us feel at home with great service and good quality fresh food. We were undecided in advance if we should go half board or not, but we should have as in the end are there almost every night (our two boys are age 7 and 4). Very near the ski lift and Svet on reception gave us a a good tip of where to rent skis. Room was very big and cleaned every day and we all enjoyed the pool and sauna/steam room, even if pool water was a tad chilly for the adults! They even prepared us an early breakfast for the day we departed very early. I would thoroughly recommend and definitely go back.
Verified Hotels.com guest review

8/10 Very good

Good value hotel ,breakfast needs a re-think But local coffee bars to get something if needed . 5/10 minutes walk to Gondola
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Great summer stay during Bansko Jazz Festival
We stayed for a summer weekend and loved it. Our room was just right. We had our breakfast on the deck with a view of the mountain. The pool and spa were nice with the outdoor area for sunbathing. Overall great quality experience!
Verified Expedia guest review

10/10 Exceptional

Best hotel in Bansko
Very clean hotel with stylish wooden furniture, terrace with mountain view, beautiful courtyard/garden and a restaurant, nice indoor swimming pool, very friendly staff!!!
Verified Hotels.com guest review

General property information

Breakfast
Free
Parking
Free
Airport Transfer
Available
Check-In Time
2:00 PM