Located in Al Olaya District, Narcissus Hotel & Spa, Riyadh offers a haven of relaxation with a rooftop terrace and health club. Unwind at the spa or explore international cuisine at one of three restaurants. With racquetball/squash courts, an indoor pool and children’s pool plus free public WiFi, this hotel is perfect for families.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Spa
Free parking
Free Wi-Fi
Restaurant
Air-conditioning
Main amenities (12)
Daily housekeeping
3 restaurants
Full-service spa
Indoor pool
Breakfast available
Health club
Sauna
Steam room
Children's pool
24-hour room service
Coffee shop/cafe
In-room childcare
For families (6)
Children stay free
Babysitting (surcharge)
Children's pool
Children's club (surcharge)
Premium TV channels
Terrace
Why we love this property
Work and play perfection
Located in the business district, this hotel offers meeting rooms and a business centre. After work, guests can enjoy spa services, massages, and a health club.
Culinary delights galore
Savour international flavours at 3 restaurants, grab a quick bite at the cafe, or start each day with the buffet breakfast. A foodie's paradise awaits.
Spa sanctuary
This hotel boasts a full-service spa offering daily treatments from massages to facials. Relaxation continues with a sauna, hot tub, and Turkish bath.
At Narcissus Hotel & Spa, Riyadh, you'll be within a 10-minute drive of Al Batha Market. You can visit the spa to be pampered with massages, body wraps or hydrotherapy, and Where East Meets West, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. An indoor pool, a health club and a fitness centre are other highlights at this luxurious hotel.
At a glance
DONE
Hotel size
280 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
DONE
Children
One child stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Children's club*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
On-site garage
DONE
Other information
Designated smoking areas
No alcohol allowed on site
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–11:00 AM
3 restaurants
Coffee shop
Coffee/tea in a common area
24-hour room service
Travelling with children
Children stay for free (see details)
Children's club (surcharge)
Children's pool
Childcare in room (surcharge)
What to do
Racquetball/squash
Working away
Business centre
Meeting rooms
Conference centre (2960 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2013
ATM/banking
Safe-deposit box at front desk
Terrace
Health club
An indoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Grab bar near toilet
Room amenities
Be entertained
46-inch LED TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Freshen up
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free wired Internet
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
Paper towels
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
Where East Meets West – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
The Cove – This seafood restaurant serves lunch and dinner. Open daily.
Magnolia Lounge – This coffee shop only serves breakfast. Open daily.
Pamoa Grill – This restaurant specialises in barbecue and only serves dinner. Reservations are required. Open selected days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SAR 170 for adults and SAR 85 for children
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for SAR 300 per night
Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002323
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Also known as
Hotel Narcissus
Narcissus Hotel
Narcissus Hotel Riyadh
Narcissus Riyadh
Narcissus & Spa, Riyadh Riyadh
Narcissus Hotel Residence Riyadh
Narcissus Hotel & Spa, Riyadh Hotel
Narcissus Hotel & Spa, Riyadh Riyadh
Narcissus Hotel & Spa, Riyadh Hotel Riyadh
Frequently asked questions
Does Narcissus Hotel & Spa, Riyadh offer free cancellation for a full refund?
Yes, Narcissus Hotel & Spa, Riyadh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Narcissus Hotel & Spa, Riyadh?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Narcissus Hotel & Spa, Riyadh?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Narcissus Hotel & Spa, Riyadh?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Narcissus Hotel & Spa, Riyadh?
Check-in start time: 2:00 PM; check-in end time: 5:00 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Narcissus Hotel & Spa, Riyadh and nearby?
On-site recreation at Narcissus Hotel & Spa, Riyadh includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Narcissus Hotel & Spa, Riyadh also has a sauna and a steam room.
Are there restaurants at or near Narcissus Hotel & Spa, Riyadh?
Yes, there are 3 on-site restaurants, featuring international cuisine.
What's the area around Narcissus Hotel & Spa, Riyadh like?
Narcissus Hotel & Spa, Riyadh is in Al Olaya District, a short 2-minute walk from Olaya Towers and 13 minutes' walk from Al Faisaliyah Tower.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Location
8.4
Staff & service
8.8
Property conditions & facilities
Popular mentions
Service staff
Room
Car
Reviews
Verified
10/10 Exceptional
20 Jul 2025
Extremely well located.
Matthew
Matthew, 3-night trip
Verified
8/10 Very good
16 Mar 2025
Lovely hotel, luxurious, bathroom starts to look a bit dated, shower did not work very well, rooms otherwise clean and well maintained , some rooms face a building, hotel was kind enough to live me to street facing room, which was then a but noisy at night with the traffic. Overall satisfactory, would be happy to stay here again.
YOGESH
YOGESH, 2-night trip
Verified
2/10 Poor
14 May 2025
Not booking again.
booked this hotel for business for my associates and my self. the hotel is good enough and well located but the staff and their communications are terrible. i booked and PAID the hotel through hotels.com and insisted that i haven't paid and wanted me to pay again! on top of that i made a note that our flights were coming in late and specified the time we were landing as well. nevertheless they tried to release one of my collegues room. all around terrible customer service. will not be booking again.
Verified traveller
4-night trip
Verified
10/10 Exceptional
7 Nov 2025
The most amazing luxury hotel with breakfasts that were completely amazing.
Very close to metro, shops and restaurants
Staff superb!
irene
irene, 2-night trip
Verified
10/10 Exceptional
1 Mar 2025
Hotel is beautiful
Andrea
Andrea, 5-night trip
Verified
10/10 Exceptional
16 Jan 2025
Very nice hotel
Matt
Matt, 4-night trip
Verified
10/10 Exceptional
13 Nov 2025
The best
Jassim
Jassim, 1-night trip
Verified
10/10 Exceptional
18 May 2025
This property is beautiful and I can't wait to go back.
Ruben
Ruben, 5-night trip
Verified
10/10 Exceptional
1 Feb 2025
Amazing property!
Sarah
Sarah, 5-night trip
Verified
10/10 Exceptional
20 Nov 2023
Best hotel in riyadh
I love this hotel in general
Aaron
Aaron, 1-night trip
Verified
10/10 Exceptional
31 Oct 2023
excellent stay
thanks for all the staff in the hotel,
MUSTAFA
MUSTAFA, 1-night trip
Verified
10/10 Exceptional
25 Nov 2023
very clean& location is excellent parking is not easy
ayman
ayman, 7-night trip
Verified
10/10 Exceptional
25 Jul 2025
.
Rustom Al
Rustom Al, 1-night trip
Verified
8/10 Very good
16 Nov 2014
Better than expected
The hotel was very nice depsite the new brand name.
Verified traveller
Verified
10/10 Exceptional
20 Feb 2025
.
gianluca
gianluca, 3-night trip
Verified
6/10 Good
16 Apr 2025
Overprice for what it delivers
From a list of not worthy Hotel, this is is surely on my top 3.
Super overprice for what it delivers. Service is bad, meals aren't worthy, breakfast unorganized, staff doesn’t speak English.
I am sure the furniture is luxury which is interestingfor some people, but I didnt like at all the Hotel.
Carlos Eduardo
Carlos Eduardo, 2-night trip
Verified
8/10 Very good
25 Dec 2024
Room size is small!
Appliances not in best conditions: coffee machne, hair dryer.
Taoufik
Taoufik, 3-night trip
Verified
4/10 Fair
10 Jun 2023
We told them that we are honeymooners but they don’t care.
They said we will send you a welcome package but they didn’t.
MOHAMMED
MOHAMMED, 1-night trip
Verified
4/10 Fair
9 Mar 2023
Room Bad smell
Almohannadi
Almohannadi, 1-night trip
Verified
4/10 Fair
12 May 2024
Unfriendly staff
We are disappointed with our stay. Only the one in reception when we arrived who welcome us so warm and friendly. Then most of the cleaners in the 4rt floor are friendly too.
The rest of your team specially in the lobby are so unfriendly. They made us feel uncomfortable. When we passed by they don’t even greet us. And to think your hotel is not cheap. So we don’t understand why they don’t have proper customer service training. We stayed in your branch in Jeddah and we felt so welcomed and valued.
And this is the reason why we thought will try your branch in Riyadh. Sadly it was disappointing and not thinking of returning.
Edward
Edward, 3-night trip
Verified
10/10 Exceptional
20 Feb 2025
tutto molto bene
andrea
andrea, 4-night trip
Verified
10/10 Exceptional
16 Jan 2025
Excellent Hôtel!
Yanic
Yanic, 8-night trip
Verified
8/10 Very good
10 Nov 2023
👍
talal
talal, 1-night trip
Verified
2/10 Poor
29 Mar 2022
اقامه سيئه
فندق غير مناسب للعوائل ، العاملين غير محترفين ، دروة المياه لاتعمل بالشكل المناسب
ويضايقون العوائل
تقدمت بشكوى لمدير الفندق ومدير الامن لكن دون جدوى
ازدحام وعدم ترتيب في الدخول وعدم توفر مواقف للمركبات
Verified traveller
2-night trip
Verified
2/10 Poor
28 Feb 2022
STAY AWAY!
This was by far the worst experience I ever had in my entire life. The valet service took +15 mins to deliver my car although I called ahead to bring the car. The reception and housekeeping doesn’t answer when you call. And when they finally answered it took another 3 calls to bring what i ordered. And although I mentioned that it was a special occasion nothing was prepared according to that i had to order everything again. This was my first and last stay at this hotel. Terrible customer experience. Riyadh have many other better options with better prices and where the guest is valued.