Narcissus Hotel & Spa, Riyadh

Luxury hotel in Riyadh with 3 restaurants and spa

Choose dates to view prices

At Narcissus Hotel & Spa, Riyadh, you'll be within a 15-minute drive of Al Batha Market and Riyadh International Convention and Exhibition Center. You can visit the spa to be pampered with massages, body wraps or hydrotherapy, and Where East Meets West, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. An indoor pool, a health club and a fitness centre are other highlights at this luxurious hotel. The property is only a short walk to public transportation: Bank Al Bilad Station is steps away and King Fahad Library Station is 12 minutes.
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Why we love this property

Work and play perfection
Located in the business district, this hotel offers meeting rooms and a business centre. After work, guests can enjoy spa services, massages, and a health club.
Culinary delights galore
Savour international flavours at 3 restaurants, grab a quick bite at the cafe, or start each day with the buffet breakfast. A foodie's paradise awaits.
Spa sanctuary
This hotel boasts a full-service spa offering daily treatments from massages to facials. Relaxation continues with a sauna, hot tub, and Turkish bath.

Room options

Showing 16 of 16 rooms
A luxurious bathroom with a large mirror, two sinks, a bathtub, and marble countertops.
A spacious hotel room with a large bed, a tufted bench, a desk, and a chandelier.
A luxurious bathroom with a large mirror, two sinks, a bathtub, and marble countertops.
A spacious hotel room with a large bed, a tufted bench, a desk, and a chandelier.

Classic Room, 1 King Bed

Exceptional
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
A luxurious bathroom with a large mirror, two sinks, a bathtub, and marble countertops.
A hotel room with a large bed, a TV, a desk with a lamp, a chair, and a minibar.
A hotel room with a large bed, a desk, a television, a mirror, and a chandelier.
A luxurious bathroom with a large mirror, two sinks, a bathtub, and marble countertops.

Superior Room, 1 King Bed

Exceptional
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
A luxurious bathroom with a large mirror, two sinks, a bathtub, and marble countertops.
A spacious hotel room with a large bed, a sitting area with a chair and a table, a television, and a chandelier.
A luxurious bathroom with a large mirror, two sinks, a bathtub, and marble countertops.
A spacious hotel room with a large bed, a sitting area with a chair and a table, a television, and a chandelier.

Premium Room, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
A luxurious bathroom with a large mirror, two sinks, a bathtub, and marble countertops.
A spacious hotel room with a large bed, a desk, a chair, and a television.
A luxurious bathroom with a large mirror, two sinks, a bathtub, and marble countertops.
A spacious hotel room with a large bed, a desk, a chair, and a television.

Classic Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
A luxurious bathroom with a large mirror, two sinks, a bathtub, and marble countertops.
A luxurious hotel room with a large bed, a flat-screen TV, a dark wooden console table, a patterned sofa set, and a decorative chandelier.
A spacious hotel room with a large bed, a tufted bench, a desk, and a chandelier.
A luxurious bathroom with a large mirror, two sinks, a bathtub, and marble countertops.

Superior Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
A luxurious bathroom with a large bathtub, marble countertops, a mirror, and a chandelier.
A luxurious living room with a patterned sofa, a coffee table, a TV, and a chandelier.
A luxurious hotel room with a large desk, two sofas, a chandelier, and a patterned carpet.
A luxurious bathroom with a large bathtub, marble countertops, a mirror, and a chandelier.

Premium Suite, 1 King Bed

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
A luxurious bathroom with a large mirror, two sinks, a bathtub, and marble countertops.
A luxurious hotel room with a large bed, a sofa, a TV, and a chandelier.
A luxurious bathroom with a large mirror, two sinks, a bathtub, and marble countertops.
A luxurious hotel room with a large bed, a sofa, a TV, and a chandelier.

Executive Room, 1 King Bed

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
A luxurious bathroom with a large bathtub, marble countertops, a mirror, and a chandelier.
A luxurious hotel room with a large bed, a sofa, a TV, and a chandelier.
A luxurious living room with ornate ceiling, a chandelier, a sofa set, a coffee table with fruit, and a patterned carpet.
A luxurious bathroom with a large bathtub, marble countertops, a mirror, and a chandelier.

Executive Suite, 1 King Bed

  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
A luxurious bathroom with a large mirror, two sinks, a bathtub, and marble countertops.
A hotel room with two beds, a chandelier, a painting, a desk with a lamp, and a chair.
A luxurious bathroom with a large mirror, two sinks, a bathtub, and marble countertops.
A hotel room with two beds, a chandelier, a painting, a desk with a lamp, and a chair.

Superior Twin Room

Very good
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet
The NARCISSUS HOTEL entrance with a golden statue, a Rolls Royce, and a plaque for the 2016 Luxury Hotel Awards.
A hotel room with a large bed, a sitting area with a chair and a table, a chandelier, and a large window with curtains.
A hotel room with a large bed, a desk, a television, and a chandelier.
A hotel room with a large bed, a television, a desk with a lamp, and a chandelier.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet
A modern bathroom with a glass countertop, a white sink, and a tiled backsplash.
A luxurious hotel room with a large bed, a sitting area with a piano, a desk, and a chandelier.
A hotel room with a patterned armchair, a bedside table with a lamp, and a bed with a floral bedspread.
A modern bathroom with a glass countertop, a white sink, and a tiled backsplash.

Classic King Room

  • Sleeps 3
  • 1 King Bed
  • Free wired internet
Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Minibar, in-room safe, desk, blackout curtains
Living area | 46-inch LED TV with satellite channels, TV
Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Superior Room with Twin Beds

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet
A modern bathroom with a large bathtub, a mirror, and a vanity.
A modern hotel room with a large bed, bedside lamps, a nightstand, a mirror, and a view of the bathroom.
A modern bathroom with a large bathtub, a vanity with a mirror, and a large mirror reflecting the room.
A modern bathroom with a large bathtub, a mirror, and a vanity.

SPA Room with treatment

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet
A modern hotel room with a large bed, a separate massage area, and a TV.
A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape.
A hotel room with a bed, two armchairs, a coffee table, a TV, and a dining area in the background.
A modern hotel room with two beds, a large mirror, and a massage table.

SPA Suite with treatment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet
A luxurious bathroom with a large bathtub, marble countertops, a mirror, and a chandelier.
A luxurious hotel room with a large chandelier, ornate furniture, and a decorative mirror.
A luxurious hotel room with a large bed, a sitting area with a sofa, a television, and a minibar.
A luxurious bathroom with a large bathtub, marble countertops, a mirror, and a chandelier.

Presidential Suite

  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet
A luxurious bathroom with a large bathtub, marble countertops, a mirror, and a chandelier.
A luxurious hotel room with a large bed, two armchairs, a chandelier, and ornate wall decorations.
A luxurious bedroom with a large bed, ornate wall paneling, a chandelier, and a classic armchair.
A luxurious living room with a large window, ornate chandelier, and a patterned sofa set.

Royal Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Similar properties

A modern interior with a glass pool, marble flooring, and a city view.
  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
9.4
Exceptional
55 reviews
£243
includes taxes & fees
30 Sept - 1 Oct
Narcissus The Royal Hotel
A modern hotel lobby with a central seating area, a buffet, and a large window providing natural light.
  • Pool
  • Spa
  • Pet-friendly
  • Free parking
9.2
Wonderful
111 reviews
£165
includes taxes & fees
10 Oct - 11 Oct
Hilton Riyadh Olaya
An outdoor seating area with a modern design, featuring a mix of sofas, chairs, and tables.
  • Pool
  • Airport transfer
  • Free parking
  • Free Wi-Fi
9.8
Exceptional
13 reviews
£242
includes taxes & fees
2 Oct - 3 Oct
Kimpton KAFD Riyadh by IHG
A high-rise observation deck with a panoramic city view, furnished with leather chairs and tables, and a red carpet.
  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6
Excellent
165 reviews
£256
includes taxes & fees
1 Oct - 2 Oct
Mandarin Oriental Al Faisaliah, Riyadh
A modern hotel with a prominent Hilton Garden Inn sign, surrounded by high-rise buildings and palm trees.
  • Pool
  • Free parking
  • Free Wi-Fi
  • Restaurant
8.0
Very good
58 reviews
£101
includes taxes & fees
2 Oct - 3 Oct
Hilton Garden Inn Riyadh Financial District
A large indoor swimming pool with ornate ceiling and walls, surrounded by seating areas and large windows.
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2
Wonderful
217 reviews
£243
includes taxes & fees
30 Sept - 1 Oct
The Ritz-Carlton, Riyadh
A modern building with a central glass elevator shaft, surrounded by wooden paneling and potted plants.
  • Pool
  • Free parking
  • Free Wi-Fi
  • Restaurant
9.2
Wonderful
50 reviews
£256
includes taxes & fees
17 Oct - 18 Oct
Fairmont Ramla Riyadh
A buffet with various dishes and drinks, including salads, desserts, and beverages, arranged on a counter with a glass display case.
  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
8.6
Excellent
134 reviews
£90
includes taxes & fees
1 Oct - 2 Oct
JOUDYAN Olaya Riyadh By Elaf
A modern hotel with a distinctive curved facade, multiple floors, and illuminated windows.
  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
9.0
Wonderful
381 reviews
£182
includes taxes & fees
1 Oct - 2 Oct
Hyatt Regency Riyadh Olaya
A modern hotel lobby with a grand staircase, a reception desk, and a seating area.
  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8
Excellent
224 reviews
£170
includes taxes & fees
1 Oct - 2 Oct
Rosh Olaya Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Olaya Corner Tahlia Streets, P.O. Box 75, Riyadh, 11372

What's nearby

  • Olaya Towers - 1 min walk - 0.2 km
  • Centria Mall - 2 min walk - 0.2 km
  • Localizer Mall - 11 min walk - 1.0 km
  • Al Faisaliyah Tower - 11 min walk - 1.0 km
  • Kingdom Centre - 2 min drive - 2.8 km

Getting around

  • Riyadh (RUH-King Khaled Intl.) - 38 min drive
  • Riyadh Station - 21 min drive
  • Bank Al Bilad Station - 1 min walk
  • King Fahad Library Station - 12 min walk
  • Alinma Bank Station - 14 min walk

Restaurants

  • ‪WOODS Café & Roastery - ‬4 min walk
  • ‪Bossco - ‬3 min walk
  • ‪CROI BAKE HOUSE - ‬1 min walk
  • ‪IDMI Coffee Roasting Co. - ‬3 min walk
  • ‪LPM - ‬4 min walk

About this property

Narcissus Hotel & Spa, Riyadh

  • At Narcissus Hotel & Spa, Riyadh, you'll be within a 15-minute drive of Al Batha Market and Riyadh International Convention and Exhibition Center. You can visit the spa to be pampered with massages, body wraps or hydrotherapy, and Where East Meets West, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. An indoor pool, a health club and a fitness centre are other highlights at this luxurious hotel. The property is only a short walk to public transportation: Bank Al Bilad Station is steps away and King Fahad Library Station is 12 minutes.

At a glance

Hotel size

    • 280 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 5:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room

Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Children's club*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • On-site garage

Other information

    • Designated smoking areas
    • No alcohol allowed on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11:00 AM
  • 3 restaurants
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Racquetball/squash

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (2960 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Grab bar near toilet

Room amenities

Be entertained

  • 46-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Where East Meets West – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Cove – This seafood restaurant serves lunch and dinner. Open daily.
Magnolia Lounge – This coffee shop only serves breakfast. Open daily.
Pamoa Grill – This restaurant specialises in barbecue and only serves dinner. Reservations are required. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 170 for adults and SAR 85 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for SAR 300 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or health club without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002323
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Hotel Narcissus
Narcissus Hotel
Narcissus Hotel Riyadh
Narcissus Riyadh
Narcissus & Spa, Riyadh Riyadh
Narcissus Hotel Residence Riyadh
Narcissus Hotel & Spa, Riyadh Hotel
Narcissus Hotel & Spa, Riyadh Riyadh
Narcissus Hotel & Spa, Riyadh Hotel Riyadh

Frequently asked questions

Does Narcissus Hotel & Spa, Riyadh offer free cancellation for a full refund?

Yes, Narcissus Hotel & Spa, Riyadh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Narcissus Hotel & Spa, Riyadh?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Narcissus Hotel & Spa, Riyadh?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Narcissus Hotel & Spa, Riyadh?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Narcissus Hotel & Spa, Riyadh?

Check-in start time: 2:00 PM; check-in end time: 5:00 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Narcissus Hotel & Spa, Riyadh and nearby?

On-site recreation at Narcissus Hotel & Spa, Riyadh includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Narcissus Hotel & Spa, Riyadh also has a sauna and a steam room.

Are there restaurants at or near Narcissus Hotel & Spa, Riyadh?

Yes, there are 3 on-site restaurants, featuring international cuisine.

What's the area around Narcissus Hotel & Spa, Riyadh like?

Narcissus Hotel & Spa, Riyadh is in Al Olaya District, a short 1-minute walk from Bank Al Bilad Station and 13 minutes' walk from Al Faisaliyah Tower.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Narcissus Hotel & Spa, Riyadh Reviews

8.4

Very good

9.0

Cleanliness

8.4

Location

8.4

Staff & service

8.8

Property conditions & facilities

Popular mentions

Service staffRoomCar
Verified review

10/10 Exceptional

Extremely well located.
Verified review

8/10 Very good

Lovely hotel, luxurious, bathroom starts to look a bit dated, shower did not work very well, rooms otherwise clean and well maintained , some rooms face a building, hotel was kind enough to live me to street facing room, which was then a but noisy at night with the traffic. Overall satisfactory, would be happy to stay here again.
Verified review

2/10 Poor

Not booking again.

booked this hotel for business for my associates and my self. the hotel is good enough and well located but the staff and their communications are terrible. i booked and PAID the hotel through hotels.com and insisted that i haven't paid and wanted me to pay again! on top of that i made a note that our flights were coming in late and specified the time we were landing as well. nevertheless they tried to release one of my collegues room. all around terrible customer service. will not be booking again.
Verified review

10/10 Exceptional

The most amazing luxury hotel with breakfasts that were completely amazing. Very close to metro, shops and restaurants Staff superb!
Lobby
Resident falcon
Verified review

10/10 Exceptional

Hotel is beautiful
Verified review

10/10 Exceptional

Very nice hotel
Verified review

10/10 Exceptional

This property is beautiful and I can't wait to go back.
Verified review

10/10 Exceptional

Amazing property!
Verified review

10/10 Exceptional

Best hotel in riyadh

I love this hotel in general
Verified review

10/10 Exceptional

The best
Verified review

10/10 Exceptional

excellent stay

thanks for all the staff in the hotel,
Verified review

10/10 Exceptional

very clean& location is excellent parking is not easy
Verified review

8/10 Very good

Better than expected

The hotel was very nice depsite the new brand name.
Verified review

10/10 Exceptional

.
Verified review

10/10 Exceptional

.
Verified review

8/10 Very good

Room size is small! Appliances not in best conditions: coffee machne, hair dryer.
Verified review

6/10 Good

Overprice for what it delivers

From a list of not worthy Hotel, this is is surely on my top 3. Super overprice for what it delivers. Service is bad, meals aren't worthy, breakfast unorganized, staff doesn’t speak English. I am sure the furniture is luxury which is interestingfor some people, but I didnt like at all the Hotel.
Verified review

4/10 Fair

We told them that we are honeymooners but they don’t care. They said we will send you a welcome package but they didn’t.
Verified review

4/10 Fair

Room Bad smell
Verified review

4/10 Fair

Unfriendly staff

We are disappointed with our stay. Only the one in reception when we arrived who welcome us so warm and friendly. Then most of the cleaners in the 4rt floor are friendly too. The rest of your team specially in the lobby are so unfriendly. They made us feel uncomfortable. When we passed by they don’t even greet us. And to think your hotel is not cheap. So we don’t understand why they don’t have proper customer service training. We stayed in your branch in Jeddah and we felt so welcomed and valued. And this is the reason why we thought will try your branch in Riyadh. Sadly it was disappointing and not thinking of returning.
Verified review

10/10 Exceptional

tutto molto bene
Verified review

10/10 Exceptional

Excellent Hôtel!
Verified review

8/10 Very good

👍
Verified review

2/10 Poor

اقامه سيئه

فندق غير مناسب للعوائل ، العاملين غير محترفين ، دروة المياه لاتعمل بالشكل المناسب ويضايقون العوائل تقدمت بشكوى لمدير الفندق ومدير الامن لكن دون جدوى ازدحام وعدم ترتيب في الدخول وعدم توفر مواقف للمركبات
Verified review

2/10 Poor

STAY AWAY!

This was by far the worst experience I ever had in my entire life. The valet service took +15 mins to deliver my car although I called ahead to bring the car. The reception and housekeeping doesn’t answer when you call. And when they finally answered it took another 3 calls to bring what i ordered. And although I mentioned that it was a special occasion nothing was prepared according to that i had to order everything again. This was my first and last stay at this hotel. Terrible customer experience. Riyadh have many other better options with better prices and where the guest is valued.