It does a job, but be warned a family suite is actually a cramped small room with three beds tightly packed in with very little space between them and restricted head height, up several flights of stairs. The room was clean but very tired, and the floor had holes in that you could feel as you stepped on them. Fortunately there was only two of us, but if we had had children with us it would have been a nightmare. As it was I hit my head on the sloping ceiling, trying not to bump into my husband, and spilt burning coffee on my hand and bed. Don't expect to get any breakfast if you are catching an early ferry to Arran, at 7.15am it was difficult to even get an apple! However all the staff were very friendly and there was ample coffe and tea supplies in the room. Overall for the price it was ok.