In the heart of downtown Rochester, Hilton Garden Inn Rochester Downtown, NY offers a warm welcome with two on-site restaurants and a cozy fireplace in the lobby. Take advantage of an indoor pool, gym, and helpful staff to make your stay unforgettable.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Pet-friendly
Parking available
24/7 front desk
Gym
Bar
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Indoor pool
Breakfast available
Fitness centre
Self parking
Room service
24-hour business centre
Business centre
2 meeting rooms
24-hour front desk
Computer station
For families (6)
Children stay free
Free cots/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
The current price is £126
£126
includes taxes & fees
16 Mar - 17 Mar
Room options
Available filters for rooms
Showing 20 of 20 rooms
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Accessible (Rollin Shower)
Room, 1 King Bed, Accessible (Rollin Shower)
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Accessible (Hearing)
Room, 2 Queen Beds, Accessible (Hearing)
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Accessible (Hearing)
Room, 1 King Bed, Accessible (Hearing)
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Non Smoking
Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
33 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed with Sofa bed (Larger Room)
Room, 1 King Bed with Sofa bed (Larger Room)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
28 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed (With Drinks-Snacks)
Room, 1 King Bed (With Drinks-Snacks)
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
28 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed with Sofa bed (Wetbar)
Junior Suite, 1 King Bed with Sofa bed (Wetbar)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub
Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)
Rochester Riverside Convention Center - 1 min walk - 0.2 km
Blue Cross Arena - 7 min walk - 0.6 km
Eastman School of Music - 7 min walk - 0.7 km
Strong - 9 min walk - 0.8 km
University of Rochester - 4 min drive - 3.7 km
Getting around
Rochester, NY (ROC-Greater Rochester Intl.) - 12 min drive
Rochester Station - 10 min walk
Restaurants
Dinosaur Bar-B-Que - 7 min walk
Fifth Frame Brewing - 5 min walk
Branca Midtown - 5 min walk
Bar Bantam - 3 min walk
RoCoCo Coffee Co. - 3 min walk
About this property
Hilton Garden Inn Rochester Downtown, NY
When you stay at Hilton Garden Inn Rochester Downtown, NY, you'll be a short five-minute drive from University of Rochester and Strong. After splashing around at the indoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A fitness centre and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
106 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (USD 10 per day)
Wheelchair-accessible parking on site
On-site garage
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Local/corner shop
Working away
24-hour business centre
2 meeting rooms
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
37-inch flat-screen TV
Premium TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Sleep well
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 7.95 to 15 for adults and USD 5.95 to 10 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self-parking costs USD 10 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Rochester Downtown
Hilton Garden Rochester Downtown
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hilton Garden Inn Rochester Downtown Hotel
Hilton Rochester Downtown, Ny
Hilton Garden Inn Rochester Downtown
Hilton Garden Inn Rochester Downtown NY
Hilton Garden Inn Rochester Downtown, NY Hotel
Hilton Garden Inn Rochester Downtown, NY Rochester
Hilton Garden Inn Rochester Downtown, NY Hotel Rochester
Frequently asked questions
Does Hilton Garden Inn Rochester Downtown, NY offer free cancellation for a full refund?
Yes, Hilton Garden Inn Rochester Downtown, NY does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Rochester Downtown, NY?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Rochester Downtown, NY?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Rochester Downtown, NY?
Yes. Self-parking costs USD 10 per day.
What are the check-in and check-out times at Hilton Garden Inn Rochester Downtown, NY?
Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Rochester Downtown, NY and nearby?
Hilton Garden Inn Rochester Downtown, NY has an indoor pool and a fitness centre.
Are there restaurants at or near Hilton Garden Inn Rochester Downtown, NY?
Yes, there are 2 on-site restaurants.
What's the area around Hilton Garden Inn Rochester Downtown, NY like?
Hilton Garden Inn Rochester Downtown, NY is in Downtown Rochester, a short 10-minute walk from Rochester Station and 9 minutes' walk from Strong.
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Hilton Garden Inn Rochester Downtown, NY Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Feb 2025
Great hotel.
All staff very friendly and helpful, including shuttle driver, front desk, and restaurant staff. Room was clean.
Ronald
Ronald, 1-night trip
10/10 Exceptional
30 Jan 2025
Well worth it!
Everything about are stay was great!
Alexandra
Alexandra, 1-night trip
8/10 Very good
20 Feb 2025
The overall cleanliness was good. I was disappointed that the only breakfast item included with the price of the room was coffee.
Mary
Mary, 1-night trip
10/10 Exceptional
14 Nov 2024
Beautiful hotel downtown Rochester.
Krista Rae
Krista Rae, 1-night trip
8/10 Very good
16 Nov 2024
Location perfect
Anthony
Anthony, 1-night trip
8/10 Very good
8 Jan 2025
Close to Convention Centre, Nice staff
Staff were lovely, pool and gym were good. Short distance to convention centre was nice. Issues - elevators smelled like marijuana always. There isn’t an economical choice for food for families close by - we had to uber eats a lot.
Janette
Janette, 2-night trip
10/10 Exceptional
7 Sept 2024
Great hotel.
cindy
cindy, 1-night trip
10/10 Exceptional
15 Dec 2024
Awesome
Customer service was awesome 💯💯
Leverne
Leverne, 2-night trip
6/10 Good
7 Jan 2025
Terrible service at the reception, at breakfast and for the room service. They really don’t care !
Muriel
Muriel, 3-night trip
6/10 Good
1 Dec 2024
Confusing layout to get in the hotel from the parking garage
Debrah
Debrah, 1-night trip
10/10 Exceptional
24 Aug 2024
Convenient with the parking
Patrick
Patrick, 1-night trip
6/10 Good
1 Oct 2024
Staff was great. Everyone was helpful. The parking garage situation was challenging at times. Very good location.
Darrylyn
Darrylyn, 2-night trip
8/10 Very good
17 Oct 2024
Nice downtown hotel
Nice room. Glad they don't use hot thick comforters. Didn't know there is no outside view from the windows. Good location to the river
Travis
Travis, 1-night trip
8/10 Very good
16 Sept 2024
We loved that this old building has been repurposed for the hotel. Very nicely decorated. The room needed a few little fixes to the bathroom.
Penny
Penny, 1-night trip
4/10 Fair
20 Nov 2024
Pass
Pretty sure the front desk was wearing PAJAMAS... Unprofessional and lot of inane chatter with her friend (?). How is this a Hilton? Halls aren't vacuumed, room was not vacuumed. Depressing stay.
owen
owen, 1-night trip
8/10 Very good
8 Dec 2024
Staff was friendly, only concerns would be the room. Zero pressure in the shower which made it impossible to rinse body. Flaw with the glass for the shower also, the water leaks out and creates a puddle of water around the toilet. Looks like there’s a half inch gap between wall and the glass. Other than that, everything was good.
Steven
Steven, 1-night trip
8/10 Very good
22 Aug 2024
Friendly and helpful staff! Very clean room!
Steven
Steven, 1-night trip
10/10 Exceptional
26 Aug 2024
Everyone was very friendly and helpful. The room was clean and spacious. They checked in on us every day making sure we were satisfied.
Helen
Helen, 3-night trip
4/10 Fair
24 Nov 2024
My over all opinion of this property is that it could be a lot cleaner. The shower in our bathroom has someone else’s hair, gross. There was dust and splash on the front of the bathroom vanity that was not wiped down after the last guest. The bed was very uncomfortable, and there was no remote for the tv. I will give 5 star rating to drifters for the delicious food and beer!
Kaitlyn
Kaitlyn, 1-night trip
6/10 Good
28 Oct 2024
Staff were rude, parking was troublesome. Not much in the area for the price they charge. Not worth it.
Wallace
Wallace, 2-night trip
10/10 Exceptional
4 Nov 2024
First time to Rochester. This hotel was right down the street from Kodak Hall at Eastman College of Music. Yunchan Lim piano recital was the attraction. Hilton Garden Inns have a business-standard quality but this Downtown Rochester location is definitely a cut-above. People working here understand the word ‘Hospitality’and demonstrate it constantly. Plus the food is really good. The breakfast buffet was far superior to similar at the United lounge in SFO. You definitely get value here but more importantly you get lots of positive human interaction - if that matters to you as much as it does to me.
Charles
Charles, 2-night trip
8/10 Very good
19 Jul 2024
The hotel (outside) area is ok. If you want nice restaurants, museums you have to drive about 3 miles from hotel.
David
David, 1-night trip
8/10 Very good
31 Aug 2024
They are renovating the garage and that was a bit difficult to figure out. Enjoyed the stay - convenient to our event and the shuttle was available for us to use!
Pauline
Pauline, 1-night trip
10/10 Exceptional
3 Jul 2023
Great place to stay
Sharon
Sharon, 3-night trip
8/10 Very good
16 Aug 2024
Arrived early and room was ready.
Was given many options for what to do in the area.