Hilton Garden Inn Rochester Downtown, NY

3.0 star property
Hotel with 2 restaurants, near Strong

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Photo gallery for Hilton Garden Inn Rochester Downtown, NY

Lobby
Reception
Exterior
Lobby sitting area
2 restaurants, lunch served
In the heart of downtown Rochester, Hilton Garden Inn Rochester Downtown, NY offers a warm welcome with two on-site restaurants and a cozy fireplace in the lobby. Take advantage of an indoor pool, gym, and helpful staff to make your stay unforgettable.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking available
  • Bar
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • 24-hour front desk
  • Computer station

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is £122
includes taxes & fees
26 May - 27 May

Room options

Available filters for rooms
Showing 19 of 19 rooms

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Rollin Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Larger Room)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (With Drinks-Snacks)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed (Wetbar)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

Junior Suite (2 Queen Beds & Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Larger Room)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Rollin Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Map
155 E Main St, Rochester, NY, 14604

What's nearby

  • Rochester Riverside Convention Center - 1 min walk - 0.2 km
  • Blue Cross Arena - 7 min walk - 0.6 km
  • Eastman School of Music - 7 min walk - 0.7 km
  • Strong - 9 min walk - 0.8 km
  • University of Rochester - 4 min drive - 3.7 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 12 min drive
  • Rochester Station - 10 min walk

Restaurants

  • ‪Dinosaur Bar-B-Que - ‬7 min walk
  • ‪Branca Midtown - ‬5 min walk
  • ‪Bar Bantam - ‬3 min walk
  • ‪RoCoCo Coffee Co. - ‬3 min walk
  • ‪The Street - Craft Kitchen & Bar - ‬1 min walk

About this property

Hilton Garden Inn Rochester Downtown, NY

When you stay at Hilton Garden Inn Rochester Downtown, NY, you'll be a short five-minute drive from Strong and University of Rochester. After splashing around at the indoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A fitness centre and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 10 per day)
    • Wheelchair-accessible parking on site
    • On-site garage

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 37-inch flat-screen TV
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 7.95 to 15 for adults and USD 5.95 to 10 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self-parking costs USD 10 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

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Hilton Rochester
Rochester Hilton Garden Inn
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Hilton Rochester Downtown, Ny
Hilton Garden Inn Rochester Downtown
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Hilton Garden Inn Rochester Downtown, NY Rochester
Hilton Garden Inn Rochester Downtown, NY Hotel Rochester

Frequently asked questions

Does Hilton Garden Inn Rochester Downtown, NY offer free cancellation for a full refund?

Yes, Hilton Garden Inn Rochester Downtown, NY does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn Rochester Downtown, NY?

Yes, there's an indoor pool.

Are pets allowed at Hilton Garden Inn Rochester Downtown, NY?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Garden Inn Rochester Downtown, NY?

Yes. Self-parking costs USD 10 per day.

What are the check-in and check-out times at Hilton Garden Inn Rochester Downtown, NY?

Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Hilton Garden Inn Rochester Downtown, NY and nearby?

Hilton Garden Inn Rochester Downtown, NY has an indoor pool and a fitness centre.

Are there restaurants at or near Hilton Garden Inn Rochester Downtown, NY?

Yes, there are 2 on-site restaurants.

What's the area around Hilton Garden Inn Rochester Downtown, NY like?

Hilton Garden Inn Rochester Downtown, NY is in Downtown Rochester, a short 10-minute walk from Rochester Station and 9 minutes' walk from Strong.

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Hilton Garden Inn Rochester Downtown, NY Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Parking
Restaurant
Location
Bathroom
Breakfast
Building
Bed
Food

What guests liked

  • The airport shuttle service was convenient, quick, and had a friendly driver who made suggestions along the short drive. (4 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Pros & Cons

Pros: centrally located, friendly staff, clean rooms, good dining & drinks Cons: hard mattresses, flat pillows , no hot tub, breakfast is not complimentary Overall a decent option depending on your needs and budget. Some trade offs but a solid hotel all the same
Michael, 8-night trip

10/10 Exceptional

Great stay
Larry, 1-night trip

10/10 Exceptional

Hilton Garden Inn Rochester Downtown

Went to see Jeff Dunham show at Blye Cross Arena. Hotel was within walking distance of venue.
Mary, 1-night trip

10/10 Exceptional

Great place
Yajaira, 1-night trip

10/10 Exceptional

Great hotel.

All staff very friendly and helpful, including shuttle driver, front desk, and restaurant staff. Room was clean.
Ronald, 1-night trip

6/10 Good

Lacks their own parking. You have to park in the parking garage next door. Returned from a event late in the evening and had to park up on the 5th level of the parking garage. The heat/cooling was very inconsistent in some rooms. My room fine but my daughters room was HOT when got there, cooled down and then overnight became HOT again.
nancy, 1-night trip

10/10 Exceptional

Well worth it!

Everything about are stay was great!
Alexandra, 1-night trip

8/10 Very good

The overall cleanliness was good. I was disappointed that the only breakfast item included with the price of the room was coffee.
Mary, 1-night trip

10/10 Exceptional

Beautiful hotel downtown Rochester.
Krista Rae, 1-night trip

8/10 Very good

Location perfect
Anthony, 1-night trip

4/10 Fair

Was surprised this was a Hilton

Cleanliness was good except for plenty of mold and mildew on the bottom edges of the shower. Kleenex on bathroom counter was wet from bar soap water - little space. Staff was very friendly/enjoyable. Asked for extra pillow/blanket but never received (no spares in closet). TV was difficult to navigate (guides split into 5 channels, unable to navigate to channel via guides). In room Wi-Fi was too slow to use, one person couldn't even get to sign on page. Cell data service waffled between working and not for web pages (using T-MOBILE 5g and Verizon wouldn't get past 4g). Bed was stiff/uncomfortable/felt springs. Breakfast buffet was a mix of good and sad - eggs only edible 1 of 3 days, brown bananas, and overpriced ($15 for standard continental food). Breakfast staff was great/friendly/helpful with options.
3-night trip

10/10 Exceptional

Great hotel.
cindy, 1-night trip

8/10 Very good

Close to Convention Centre, Nice staff

Staff were lovely, pool and gym were good. Short distance to convention centre was nice. Issues - elevators smelled like marijuana always. There isn’t an economical choice for food for families close by - we had to uber eats a lot.
Janette, 2-night trip

10/10 Exceptional

Nice and clean
Chao, 1-night trip

8/10 Very good

Hotel was so under-staffed that I couldn't get some coffee delivered to my room.
Thomas, 1-night trip

6/10 Good

.
Kathleen, 1-night trip

10/10 Exceptional

Awesome

Customer service was awesome 💯💯
Leverne, 2-night trip

10/10 Exceptional

Convenient with the parking
Patrick, 1-night trip

6/10 Good

Terrible service at the reception, at breakfast and for the room service. They really don’t care !
Muriel, 3-night trip

6/10 Good

Confusing layout to get in the hotel from the parking garage
Debrah, 1-night trip

10/10 Exceptional

Pool very cold disappointed as chose because pool we brought our kids
Jennifer, 2-night trip

8/10 Very good

We loved that this old building has been repurposed for the hotel. Very nicely decorated. The room needed a few little fixes to the bathroom.
Penny, 1-night trip

6/10 Good

Staff was great. Everyone was helpful. The parking garage situation was challenging at times. Very good location.
Darrylyn, 2-night trip

8/10 Very good

Friendly and helpful staff! Very clean room!
Steven, 1-night trip

8/10 Very good

Nice downtown hotel

Nice room. Glad they don't use hot thick comforters. Didn't know there is no outside view from the windows. Good location to the river
The view from the window
Travis, 1-night trip