The girl that checked us in told us where to park, and which elevator to take ( not in a friendly way). We did as she said, and there was a sign on the elevator that it was broken. We had to carry all of stuff to the elevator in the front lobby, so my husband told her it was broken. When she thought we had left, she and another girl started laughing. My husband walked over, and said it’s not funny. She said I’ve been telling everyone to go to that elevator all day, still laughing. Just RUDE!