8/10 Very good
12 Dec 2024
Carlton hotel, Great Yarmouth
The check in and welcome was the best we've ever experienced anywhere! It was such a massive surprise and so refreshing. We travelled with a dog and were instantly put at ease and made to feel welcome and like returning guests. We cannot praise this lovely lady enough!
The hotel has fabulous character and it's of the era with tonnes of charm.
If you want modern, soulless straight lines, go elsewhere. If you value history, character, charm and the warmth of an older property then this is certainly the place for you! The hotel is huge and as was our sea view room on the third floor.
Yes, the room needed a few maintenance matters taking care of, but this is no way detracted from our stay.
They've got their fire emergency procedures well planned and visible where it needs to be.
Our only issue during the stay was someone being inconsiderate shouting on the corridor as they returned to their room.
As a very fair priced hotel, I'd not hesitate to recommend and stay again!
Kerry
Kerry, 1-night family trip
Verified Hotels.com guest review