Bat Waverley Castle Hotel, Skirmish Hill, Melrose, Scotland, TD6 9AA
What's nearby
Saint Cuthbert's Way - 2 min drive
Melrose Abbey - 2 min drive
Abbotsford The Home Of Sir Walter Scott - 3 min drive
Scott's View - 8 min drive
Dryburgh Abbey - 12 min drive
Getting around
Edinburgh Airport (EDI) - 70 min drive
Galashiels Station - 5 min drive
Tweedbank Station - 12 min walk
Stow Station - 22 min drive
Restaurants
Tempest Brewing Co - 14 min walk
Quins - 7 min drive
Langlee - 4 min drive
The Salmon Inn - 5 min drive
Herges on the Loch - 2 min drive
About this property
The Waverley Castle Hotel
Enjoy your visit to Melrose with a stay at The Waverley Castle Hotel. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. A snack bar/deli and a garden are other highlights. Fellow travellers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
77 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Property amenities
Food and drink
Restaurant
Bar/lounge
Snack bar/deli
What to do
Pool table
Services
24-hour front desk
Facilities
Garden
Arcade/games room
Accessibility
Lift
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Phone
More
Daily housekeeping
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 2 January to 5 February:
One of the dining venues
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
Also known as
Waverley Castle Hotel Melrose
Waverley Castle Hotel
Waverley Castle Melrose
Waverley Castle
The Waverley Hotel Melrose
The Waverley Castle Hotel Hotel
The Waverley Castle Hotel Melrose
The Waverley Castle Hotel Hotel Melrose
Frequently asked questions
Does The Waverley Castle Hotel offer free cancellation for a full refund?
Yes, The Waverley Castle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Waverley Castle Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Waverley Castle Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Waverley Castle Hotel?
You can check in starting at 3:00 PM. Check-out time is 10:00 AM.
What is there to do at The Waverley Castle Hotel and nearby?
The Waverley Castle Hotel has an arcade and a garden.
Are there restaurants at or near The Waverley Castle Hotel?
Yes, there's an on-site restaurant.
What's the area around The Waverley Castle Hotel like?
The Waverley Castle Hotel is located a short 17-minute walk from Southern Upland Way - Section A Trailhead. Travellers love the hotel's prime location.
The Waverley Castle Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
6.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
30 Jun 2024
A bit run down.
Lawrence
Lawrence, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jun 2024
Huge improvement
The room I was in looked recently decorated certainly not in need of a makeover like last year.
However what makes this such a great place to stay is definitely the staff. They are friendly and efficient, the restaurant staff especially appeared to enjoy their work and happily engaged in banter with the diners alongside doing their job well
Joyce
Joyce, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jun 2024
Castle
Just a one night stop, but all was good, would certainly stay here again. Great location for our trip to Galashiels.
John
John, 1-night business trip
Verified Hotels.com guest review
6/10 Good
23 Jun 2024
Mediocre at best!
The room was large but looked quite basic on furnishings, but the bed was very comfortable. The corridor leading to our room smelt of damp which wasn't pleasant. We ate in the restaurant for breakfast & dinner. Breakfast was quite good in my opinion. At dinner the rules weren't explained to us (how to get a drink either from the bar or self service water dispenser). We felt the staff weren't particularly friendly & the company tshirts they were wearing weren't appropriate for the dining room. The 3 course meal wasn't of a very high standard & the pork roast reminded me of a ready meal & the food served wasn't a good quality & the staff didn't seem to care if we were happy or not. The communal areas were nice in presentation but I would not stay again nor recommend this hotel or chain to others. We found the stay to be a disappointment.
laura
laura, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Jun 2024
Need to be clearer about chiefs specials.You have to order in the morning but this is difficult in the first day.dint mind the set menu but it should have the chefs special on the printed nenus.also the fireign visitor's dud nit gave the menu in their language which caused problems. Quiet entertaining for us but not the visitors. The staff looked after us and it was in a great location. The bathroom needed overhall. It was all very clean
Hayley
Hayley, 2-night romance trip
Verified Expedia guest review
8/10 Very good
16 Jun 2024
The staff were really helpful and responded positively to our request for a quiet place to meet in the evening and provided fresh milk in our rooms.
evelyn
evelyn, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
15 Jun 2024
Nick
Nick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jun 2024
We only stayed a short time due to our tight schedule, but we loved every second we did spend here! The property is gorgeous and the hotel is located in such a quiet area with no traffic. It's great for when you want to be close to Edinburgh without being right in downtown. Perfect escape from the city!
Jordan
Jordan, 1-night romance trip
Verified Expedia guest review
6/10 Good
10 Jun 2024
Neve
Neve, 1-night trip
Verified Expedia guest review
8/10 Very good
9 Jun 2024
A bit run down, needs updating but clean, good service, friendly staff
Gail
Gail, 2-night romance trip
Verified Expedia guest review
8/10 Very good
7 Jun 2024
All The hotel staff are very helpful and obliging.
They were efficient at meal times in a very full restaurant
The room was tired but very clean.
We had an enjoyable stay.
Bernadette
Bernadette, 1-night family trip
Verified Expedia guest review
4/10 Fair
4 Jun 2024
Needs a refurb
Desperately needs a refurb and a good clean I stay regular throughout the country and although the service was good the hotel is in desperate need a journey into the 21st century.
David
David, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
3 Jun 2024
Martin
Martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 May 2024
Jordi
Jordi, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 May 2024
Gordon
Gordon, 3-night trip
Verified Expedia guest review
8/10 Very good
10 Apr 2024
Our double room was huge, but very dirty. The restaurant food was not worth eating.
Michael
Michael, 1-night romance trip
Verified Expedia guest review
2/10 Poor
24 Mar 2024
Unfortunately we could not check in as we could not stay…When we arrived at the Waverley Castle hotel were told no dogs were allowed. It was pointed out to us that it was in the T&As. As we had stayed there before and enjoyed our stay with the dog we did not feel the need to read the T&As. We did not know that the hotel had changed ownership.. And as suggested to us about leaving dog in car was not an option for us as dog thefts are common and could not risk that. So we decided to look for other accommodation which we found couple of miles away who were very welcoming of us and our dog..
Diane
Diane, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Mar 2024
Stephen
Stephen, 2-night business trip
Verified Hotels.com guest review
6/10 Good
20 Mar 2024
Run tap for 5 mins before hot water came through if at all. Noisy motor for frudge cooler running all day.
Thomas
Thomas, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Feb 2024
Delyth
Delyth, 1-night trip
Verified Expedia guest review
4/10 Fair
6 Feb 2024
Shambles
The evening meal and breakfast were both delicious. The hotel experience itself was shabby and shambolic. Got an mail when I was on the way telling me that they had been unable to charge my card and therefore to contact them as my booking was in jeopardy. Arrived and asked WHY they had been trying to charge my card? It was a pay-at-property booking with hotel.com. Their muddled up answer was nonsense.
They then took payment by asking for card details as they had no card machine and said they didn’t give receipts. I insisted and got one e mailed the next day.
They then showed us to a room with a badly stained carpet - and paper thin walls which resulted in a very poor night sleep. We were told breakfast was 730 to 930 and when we went to Reception at 9 am we were told it was finished. When I queried it they checked and apologised for their mistake….
We had breakfast and then checked with Reception that we had to vacate the room by 11 am as it said on our booking.
“No … you have to be out by 10” we were told.
We left and a couple of hours later I received a phone call from them. Phoned back, and they had no idea who or why I had been called….
My overall impression is of a complete shambles. Great hotel if you don’t mind them randomly charging your card, randomly phoning you up for no reason, and randomly change their published times for things.
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
1 Feb 2024
Enjoyed our stay. The staff were particularly friendly and helpful. The room was spotless. The hotel overall however is much in need of an upgrade. The carpets, paintwork etc, very tired. Well situated for walking from the hotel along the river Tweed and further afield.
Catherine
Catherine, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
24 Dec 2023
Lovely people and great location. The building is spectacular but a little worn and tired. Can't wait to go back once the renovations are done!