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Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with restaurant, near Okada Museum of Art

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakone Kowakien TEN-YU

Exterior
Reception
Hot springs
Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 5pm) | In-room safe, blackout curtains, cots/infant beds, free WiFi
Lobby lounge
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Onsen
  • Spa
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Sauna
  • Spa services
  • Terrace
  • 24-hour front desk
  • Garden
  • Vending machine
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands
Feel at home
  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
The price is £349
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | In-room safe, blackout curtains, cots/infant beds, free WiFi

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Bidet
Private bathroom
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Bidet
Private bathroom
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Bidet
Private bathroom
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Bidet
Private bathroom
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Bidet
Private bathroom
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Bidet
Private bathroom
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Bidet
Private bathroom
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room With Open Air Bath buffet breakfast + Kaiseki Course dinner 20:00 In

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room With Open Air Bath buffet breakfast + Kaiseki Course dinner 20:00 In

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room With Open Air Bath

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room With Open Air Bath

  • Sleeps 4
  • 2 Single Beds

View all photos for Maisonette Room With Open-air Bath

In-room safe, blackout curtains, cots/infant beds, free WiFi

Maisonette Room With Open-air Bath

  • Sleeps 3
  • 2 Single Beds

View all photos for Hakone-yumoto

Dining | Dinner served

Hakone-yumoto

  • Sleeps 5
  • 5 Single Futons

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Down duvets, minibar, in-room safe, individually decorated

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Free parking
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (628)
The price is £243
includes taxes & fees
10 Jan - 11 Jan 2025
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About the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Okada Museum of Art - 3 min walk
  • Hakone Kowakien Yunessun - 3 min walk
  • Hakone Open Air Museum - 16 min walk
  • Lake Ashi - 9 min drive
  • Hakone Shrine - 9 min drive

Getting around

  • Tokyo (HND-Haneda) - 84 min drive
  • Tokyo (NRT-Narita Intl.) - 159 min drive
  • Hakone Miyanoshita Station - 3 min drive
  • Hakone Ohiradai Station - 6 min drive
  • Hakone Gora Station - 22 min walk
  • Kowakidani Station - 15 min walk

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ちそば金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU puts you a short five-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. Guests can indulge in massages, facials or body treatments, and Geihinkan(Steak) serves dinner. Other highlights at this luxurious ryokan include a bar/lounge, a sauna and a terrace. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Kowakidani Station is 15 minutes away.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
    • Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
    • Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
    • Guests with dietary restrictions or food allergies should contact this property in advance.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Children's games
  • Toys
  • Baby bath

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Terrace
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible
  • Sign language-capable staff
  • Grab bar near toilet

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Spring water bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Children's dinnerware
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

Dining

Geihinkan(Steak) – This steakhouse only serves dinner.
Kihinkan(sobakaiseki) – Overlooking the garden, this fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Children & extra beds

  • Cots/infant beds are available for JPY 3300.0 per stay

Pool, spa, & gym (if applicable)

  • Hot springs access available from 5:00 AM to midnight
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bath facility

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

Also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Are pets allowed at Hakone Kowakien TEN-YU?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hakone Kowakien TEN-YU?
Yes, there's free self parking.
What are the check-in and check-out times at Hakone Kowakien TEN-YU?
Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Hakone Kowakien TEN-YU and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes hot springs. Enjoy amenities such as a sauna and a garden.
Are there restaurants at or near Hakone Kowakien TEN-YU?
Yes, Geihinkan(Steak) offers Japanese cuisine and garden views.
Does Hakone Kowakien TEN-YU have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Hakone Kowakien TEN-YU like?
Hakone Kowakien TEN-YU is a short 3-minute walk from Hakone Kowakien Yunessun and 16 minutes' walk from Hakone Open Air Museum. Travellers give top marks for the ryokan's prime location.

Hakone Kowakien TEN-YU Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

See Long, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

minting, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel to stay in hakone
With such a wide selection to choose from, We are so glad we stayed at ten Yu. The food was delicious and abundant and the views from the onsen were wonderful.
Josephine, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Disappointed
The first room we were in was filthy with mold and fungi spreading across the walls, dirty bed sheets and hair that was not ours on the covers. My wife is vegetarian and the dinner options were absolutely horrible, feels like they never prepared any meals for a vegetarian guest, with most dishes consisting of lettuce and some other vegetables, and barely any cooked food, the food quality decreased drastically since my last time. Not recommended and not worth the price. They did swap the room once we called them and the staff was very nice and kind, but I expect more value for my money spent.
Mold in the bathroom
Unclean bath
Filthy shower head
Elran, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Khai, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

shau han, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Flavio K., 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Caring staff who made our stay memorable
Rajarajeswari, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Spa trip to experience Japanese onsen, and Japanese food with the set banquets. Everything from check in to room, onsen pools, dinner and breakfast was excellent. The location was great and would have been better if it wasn’t raining when we visited!
Lounge area with private onsen tub
View from the balcony
View from balcony, foggy day
View from balcony at night, and great sound of water to put you to sleep
Hong, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gessela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel with spectacular views! Loved the private onsen in my room, and I enjoyed the breakfast buffet.
Lateria, 1-night trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kaavie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hsin-Yun, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Eden, 1-night trip
Verified Hotels.com guest review

8/10 Very good

juan pablo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SZE CHUN CHRISTOPHER, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yeereum, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Top notch service
Excellent "resort" hotel in a lovely setting within Hakone National Park. Highlights include very relaxing onsens, a very comprehensive breakfast, and the most helpful staff we have experienced on our trip so far. Special mention to Ken Ishida and Fujita Kanko, who both went above and beyond to make our stay as comfortable as possible. A great base for visiting the Hakone NP's many beautiful places.
Paul, 3-night trip
Verified Hotels.com guest review