In the heart of Aguas Calientes, Hotel Santuario Machu Picchu offers a warm welcome with dry cleaning services and a restaurant. Stay connected with in-room WiFi, enjoy luggage storage and browse through free newspapers. With tour assistance available 24/7 at the front desk.
Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
Aguas Calientes Hot Springs - 13 min walk - 1.2 km
Manuel Chavez Ballon Site Museum - 4 min drive - 1.9 km
Temple of the Condor - 10 min drive - 2.7 km
Temple of the Sun - 10 min drive - 2.7 km
Getting around
Cusco (CUZ-Alejandro Velasco Astete Intl.) - 47.4 miles/76.3 km
Machu Picchu Station - 6 min walk
Restaurants
Toto's House Restaurante - 3 min walk
Restaurant Fortaleza - 3 min walk
Munaycha - 3 min walk
Mesa 7 Restaurant Mapi - 5 min walk
Apu Salkantay - 7 min walk
About this property
Hotel Santuario Machu Picchu
Hotel Santuario Machu Picchu offers a great location, putting you within a 15-minute walk of Aguas Calientes Hot Springs.
Languages
English
At a glance
DONE
Hotel size
38 rooms
DONE
Arriving/Leaving
Check-in start time: 10 AM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 9 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Room service
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20564042103
Also known as
Hotel Santuario
Santuario Machu Picchu
Santuario Machu Picchu
Hotel Santuario Machu Picchu Hotel
Hotel Santuario Machu Picchu Machu Picchu
Hotel Santuario Machu Picchu Hotel Machu Picchu
Frequently asked questions
Does Hotel Santuario Machu Picchu offer free cancellation for a full refund?
Yes, Hotel Santuario Machu Picchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santuario Machu Picchu?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Santuario Machu Picchu?
Sorry, there's no on-site parking at Hotel Santuario Machu Picchu.
What are the check-in and check-out times at Hotel Santuario Machu Picchu?
Check-in start time: 10 AM; check-in end time: midnight. Check-out time is 9 AM.
Are there restaurants at or near Hotel Santuario Machu Picchu?
Yes, there's an on-site restaurant.
Does Hotel Santuario Machu Picchu have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Santuario Machu Picchu like?
Hotel Santuario Machu Picchu is a short 6-minute walk from Machu Picchu Station and 13 minutes' walk from Aguas Calientes Hot Springs.
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Hotel Santuario Machu Picchu Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
9.4/10
Amenities
8.2/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
8/10
Good
Kendi
3-night trip
10/10
Good
Stefania
10/10
I liked that the breakfast buffet had alot of different food options such as eggs, sausage, sliced ham, pineapple, papaya, watermelon, avocado, brocolli, croissant, seasame bread, ect. I also liked that the view from my room was amazing. I could see the river and the mountain from my room. The hotel staff was very friendly and polite. They got us in contact with our tour guide for Machu Picchu (Eddy) who did a great job. There is an elevator at this hotel. The hot water in the shower worked fine. The sheets on the bed kept me warm during the chilly night. The wifi worked excellent. Something I didn't like about the hotel is that there isn't a fridge or microwave in the room.
Michael
2-night trip
2/10
Don't go here!!! The owner is a thief.
I booked a room here and when I showed up, the owner answered the door and told me he was closed. I showed up well within their posted check-in time.
Then he has the audacity to say that I don't "qualify" for a refund!!!
It's a good thing I was able to find a hostel nearby or I would have spent this night out on the street!
Patrick
1-night trip
10/10
Anael
2-night trip
10/10
Ein schönes Hotel, sauber, hervorragende Lage, Zimmer groß, gut eingerichtet, man hat alles, was man braucht, sauber! Sehr nettes, zuvorkommendes Personal. Auf jeden Fall empfehlenswertes Hotel!!
Canan
10/10
Tudo okay. O pessoal da propriedade são muito atenciosos.
Excelente!
Felix
1-night trip
8/10
Erika
1-night trip
10/10
Very accommodating staff. Good breakfast. ELEVATOR! Hot shower. One of the staff took my luggage three blocks to the train station for me.
I would stay there again.
Elizabeth
1-night trip
10/10
Não tem custo beneficio bom na cidade, mas pelo menos aqui é um hotel com ótima estrutura , sem luxo mas com toda comodidade necessária para passar de 1 a 3 noites. Peça quarto da frente, a vista é bem bonita para o Rio e as montanhas. Super recomendo!
Verified traveller
1-night trip
8/10
El hotel, sin pretensiones, es una excelente opción para quienes van de paso a Machu Picchu. Buenas camas, buena ubicación y personal impecable.
Patricia Mónica
1-night trip
10/10
Verified traveller
3-night trip
10/10
Good services, all staff are friendly and cheerful, most importantly they are helpful through their hearts. Location is a bit (a few hundreds meters) far from center, very convenient but keep tranquility.
Verified traveller
2-night trip
10/10
Verified traveller
2-night trip
4/10
I had to book another day due to rail strike and booked wrong week by accident. I stayed the week before but they wouldn't refund the incorrect booking.
John
1-night trip
10/10
Verified traveller
1-night trip
10/10
I loved the sound of the stream off our balcony with its view.
Michael
2-night trip
10/10
Decidimos quedarnos 2 noches en MachuPicchu pueblo ya que habíamos decidido no sólo visitar las ruinas de MachuPicchu sino también subir al WaynaPicchu, y no queríamos andar a las corridas.
El hotel Santuario nos agradó mucho, muy cómoda la habitación y muy buena la atención de todo el personal. Y a solo 3 minutos de la estación de ferrocarril.
Muy recomendable!!!
Jaime
2-night trip
10/10
La limpieza muy buena pero solo el desayuno que es limitado
Verified traveller
1-night trip
10/10
I was fortunate to have a room with a balcony overlooking the Urubamba River. The sound of the rushing river flowing past the hotel brought a sense of tranquility that I wasn't expecting when I booked the hotel. It is within a 2 minute walk to the town center. My room was clean and the shower had hot water.
Patrick
4-night trip
6/10
Marco Pollo
1-night trip
10/10
Very friendly staff. Could not be any closer to the bus to Machu Pichu. Clean comfortable room and very good breakfast.
candido
2-night trip
8/10
Smelly bathroom and subpar breakfast, but very friendly and accommodating staff. All other aspect were good, and view & location were amazing.
JEFF
3-night trip
8/10
Location to trail was perfect with beatiful mystical river views.