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Holiday Inn Express Birmingham - City Centre, an IHG Hotel

3.5 star property
Hotel with restaurant, near The Mailbox

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Birmingham - City Centre, an IHG Hotel

Exterior
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Free daily buffet breakfast

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Laundry facilities

Main amenities (8)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
The price is £61
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Leonardo Royal Hotel Birmingham

Parking available
Free WiFi
Restaurant
Connecting rooms available
8.8 out of 10, Excellent, (2499)
The price is £77
includes taxes & fees
27 Dec - 28 Dec
Leonardo Royal Hotel Birmingham
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About the area

Map
19 Holiday Street, Birmingham, England, B1 1HH

What's nearby

  • The Mailbox - 3 min walk
  • Utilita Arena Birmingham - 9 min walk
  • O2 Academy Birmingham - 10 min walk
  • Broad Street - 13 min walk
  • Bullring & Grand Central - 13 min walk

Getting around

  • Birmingham Airport (BHX) - 27 min drive
  • Coventry (CVT) - 43 min drive
  • Birmingham (QQN-New Street Train Station) - 9 min walk
  • Birmingham New Street Station - 11 min walk
  • Birmingham Five Ways Station - 11 min walk
  • Brindley Place Tram Stop - 6 min walk
  • Library Tram Stop - 7 min walk
  • Grand Central Tram Stop - 8 min walk

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬5 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Côte - ‬3 min walk
  • ‪Burrito Bandits - Regency Wharf - ‬4 min walk
  • ‪Elio Cafe - ‬4 min walk

About this property

Holiday Inn Express Birmingham - City Centre, an IHG Hotel

Holiday Inn Express Birmingham - City Centre, an IHG Hotel puts you in a great location, within a short 10-minute walk of The Mailbox and Utilita Arena Birmingham. For a bite to eat, guests can visit Express Cafe and Bar, which serves breakfast. Also, O2 Academy Birmingham and Broad Street are within a 15-minute walk. Fellow travellers love the helpful staff and overall property condition. Public transportation is only a short walk: Brindley Place Tram Stop is 6 minutes and Library Tram Stop is 7 minutes.

Languages

English, Polish, Portuguese, Romanian

At a glance

Hotel size

  • 250 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Express Cafe and Bar – This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Express Birmingham - City Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Birmingham - City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express Birmingham - City Centre, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Birmingham - City Centre, an IHG Hotel?
Sorry, there's no on-site parking at Holiday Inn Express Birmingham - City Centre, an IHG Hotel.
What are the check-in and check-out times at Holiday Inn Express Birmingham - City Centre, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express Birmingham - City Centre, an IHG Hotel and nearby?
Recommended spots to visit include The Mailbox (3-min walk) and Symphony Hall (5-min walk), along with Utilita Arena Birmingham (9-min walk) and O2 Academy Birmingham (10-min walk).
Are there restaurants at or near Holiday Inn Express Birmingham - City Centre, an IHG Hotel?
Yes, there's an on-site restaurant, Express Cafe and Bar.
What's the area around Holiday Inn Express Birmingham - City Centre, an IHG Hotel like?
Holiday Inn Express Birmingham - City Centre, an IHG Hotel is a short 6-minute walk from Brindley Place Tram Stop and 3 minutes' walk from The Mailbox. Travellers say that the local area is very central perfect for shopping.

Holiday Inn Express Birmingham - City Centre, an IHG Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Andy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good. Friendly staff.
Donna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very festive hotel with excellent staff
Stayed for 2 nights 13.12.24, very festive hotel, had Santa greeting us for breakfast both mornings, with singing and going around asking if we have all be good for Christmas. A brilliant touch and one of the most festive/lively atmosphere I have been to at breakfast. Sent us up for a day at the markets and Christmas shopping which was a short distance away. Santa was excellent, bar staff at night was friendly and very attentive, receptionist was friendly and informative and nothing was too much trouble . Breakfast staff worked so hard to keep all food and drinks replenished. A credit to all staff that work there 😀
Amanda, 2-night trip
Verified Hotels.com guest review

6/10 Good

Comfortable
Challenging book in was given a twin room when we booked a double room spoke to the manager and was eventually given an assessable double room which was lovely breakfast hectic but you expect that in a big hotel shouldn’t take a booking from a third party if you can’t fulfil the room requirement!
Jane, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great city centre hotel
Well placed for everything. Very quiet at night even though it was a Friday near Christmas and an extremely comfortable bed. The room was also spotlessly clean. Overall, very happy with our experience.
Anna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location in the heart of the city and well priced parking for the central location.
Karen, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, just 2 out of the 3 lifts were out of action and we were on 17th floor.
Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

mr martyn, 2-night trip
Verified Hotels.com guest review

6/10 Good

Simon, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Stephen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Likely to come back for business trips
Returning customer. Stayed several times. Good for business trips. Reasonsbly priced. Breakfast could have slighlty more on offer - maybe better fruit and bread selctions. Possibly pastries too. Only suggesting!! Likely to be back.
Paul, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sawan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Elizabeth, 1-night trip
Verified Hotels.com guest review

6/10 Good

Stayed for 3 nights for a long weekend. Rooms and breakfast were OK. Good choice of hot breakfast items but it was chaotic at times. Didn't seem to be enough staff to clear tables of dirty crockery. My room had 2 single beds, which i didn't ask for and which was a bit inconvenient. Decent shower in the bathroom with shower gel, shampoo and handwash provided. Also found an iron, ironing board and hairdryer. The main issue was with the lifts. You have to use them for everything unless you are a suoerhero and can manage the stairs. I was in the 15th floor so i needed the lift. When i arrived on Friday one of the 3 lifts was out of order and apparently had been for quite some time. On Saturday a second lift failed leaving just one to service a 17 floor hotel, and there was no urgency to get the other two fixed. The remaining lift being used by housekeeping staff and guests made waiting for it to arrive a real chore. Maybe instead of paying for Father Christmas to be the entertainment at breakfast, who needs to hear 'ho ho ho' and a clanging bell first thing in the morning, the hotel should have been more customer focussed and got the lift situation sorted out. For anyone with mobility issues this was a major problem. For a big international hotel company ICH have dropped the ball here and should and could have done better for their paying guests.
Richard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
The breakfast was wonderful. The room was spacious and clean.
Osazuwa, 1-night trip
Verified Hotels.com guest review

6/10 Good

simon, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chantal, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would book again
Room great check in great 2 lifts broken however at check in they did apologise, can’t be helped out us on level 5 and explained to us that was the lowest level available. No issues getting the lift later. Late check out so great experience
Carol, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

I was on the Eleventh floor and only one lift was working resulting in me having to walk down to floor one for breakfast then back up to eleventh floor then down again to check out which was not a good experience So not impressed
Vera, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Danny, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Do they get an extra star for salmonella?
Initially, the receptionist could not find our booking. Pretty much told us it was our problem. Management came out to sort the issue. Then, only 2x lifts were working so my partner and I due to the queues had to climb 10 floors to our room. Our room has 2x single beds. My partner and I booked a standard room with a double bed. Apparently there are no more double bed rooms so I am stuck in a single bed whilst my partner chills in his. We also can’t move the beds together due to a bedside shelf in the way. My bed has stains on the bed and small hairs which I dare not think what they are. My partner also has long hairs on his pillows We have a door that wasn’t even locked on arrival to access another room and we can hear everyone in the hallway. The breakfast was near inedible. The “hot food” was cold with white, solidified fat on the bacon and the undercooked sausages. The yoghurt was warm and the “coffee” made BP coffee taste like a cappuccino in Italy. Also, maybe @HolidayInn invest your money in food that won’t make your guests sick instead of the Santa at the front just randomly singing a line of a song or talking to the receptionists. The staff are rude and unhelpful. I have been around the world and this definitely hits top 3 worst hotels. Don’t be fooled by the good reviews - this place is awful.
Maegen, 1-night trip
Verified Hotels.com guest review