Q-Factory Hotel

Great location stayed in balcony room thought they where private but they are connected 4 rooms into one balcony walls are very thin could here everything from the other rooms but otherwise staff where great should put a kettle to use in room.

While the staff were very kind and helpfull the room itself was lacking a lot for the price. No kettle, no iron, 1 mug between 2 people, a sink outside of the toilet/shower area and a vivid green light in the toilet/shower area that knocked you sick when you entered. On top of this I was charged twice for my room which put my bank into a minus figure. I had no spending money for my entire time there. Im still waiting for the refund to go into my account now.

Although some are friendly, the staff overall seem not to be on the same page. Certain things told to us by some staff members apparently weren’t relayed to bar/cafe staff and even other reception staff on later shifts as we were often met with confused looks when asking for something as simple as hot water in a coffee cup. There was no iron or hairdryer available for our room (both were only accessible by borrowing from reception) and no kettle at all. The only compensation for this was ‘complimentary cups of hot water’ which by the way we were denied at the bar on the last 3 nights of our 4 night stay. Oh, and the floor is concrete. Concrete! No carpet for comfort or at least wooden flooring for a nice decor finish. Just rough concrete. The cleanliness was good though, probably one of the only good things about it (I liked the overall design and lighting of the place too). The concept of a hotel for musicians/music lovers is a good idea but I feel they need to do more on the actual living side of things to become a good all rounder.

Literally the coolest hotel I've ever stayed in

Cheap and cheerful, nice and clean but some funny smells for example in the shower and the corridor. Bathroom a bit strange with the red light but quickly got used to it. Could only seem to get 3 channels all in Dutch on the tv but possible that I wasn’t using it correctly! No extras for example no tea and coffee, kettle or toiletries (other than a dispenser in the shower and over the sink). Had to ask for a hair dryer however it was terrible and they were unable to give us another mug/cup for the room. It is close to the centre however there is no tram/metro that goes directly to centraal station, only a sprinter (which you have to pay separately for). Despite being a music venue the hotel is obviously sound proof because we never heard anything from our room. The cafe downstairs has a very limited menus but is reasonably priced and the staff are friendly.