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All properties in Liverpool, England, United Kingdom
1 room, 2 adults

Lock & Key Hotel

4-star4 stars
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • Free WiFi
  • Offsite parking discounted rates available
  • Smoke-free property
15-17 Duke Street, Liverpool, England, L1 5AP, United Kingdom

4-star hotel with restaurant, near Liverpool ONE
  • Free WiFi
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • Free WiFi
    • Offsite parking discounted rates available
    • Smoke-free property
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Lovely, quirky hotel. Central and very near shops and bars. Road traffic noise loud. Bar…Aug 28, 2020
  • Great place, right in the centre of town but also in a quiet spot. Luke and his team are…Aug 17, 2020

Lock & Key Hotel

from £59
  • Spacious Double/Twin
  • Cozy Double
  • Standard Double/Twin

What’s around Lock & Key Hotel

Landmarks

  • In Liverpool City Centre
  • Liverpool ONE - 6-minute walk
  • Cavern Club - 8-minute walk
  • Beatles Story - 10-minute walk
  • Albert Dock - 12-minute walk
  • Liverpool Empire Theatre - 12-minute walk
  • M&S Bank Arena - 13-minute walk
  • University of Liverpool - 18-minute walk

Getting around

  • Manchester (MAN) 40-min drive
  • Liverpool (LPL-John Lennon) 16-min drive
  • Liverpool Central Station 6-min walk
  • James Street Station 10-min walk
  • Liverpool Lime Street Station 11-min walk

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 11:00 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No on-site parking

  • Discounted off-site parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Services
  • 24-hour front desk
  • Concierge services
  • Luggage storage
Accessibility
  • Accessible bathroom
Languages Spoken
  • English

In the room

Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 40-inch Smart televisions
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

On-site venue – restaurant.

Lock & Key Hotel’s small print

Also known as

  • Lock & Key Hotel Hotel
  • Lock & Key Hotel Liverpool
  • Lock & Key Hotel Hotel Liverpool
  • Lock & Key Hotel Hotel
  • Lock & Key Hotel Liverpool
  • Lock & Key Hotel Hotel Liverpool

Policies

This property does not have lifts.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Cooked-to-order breakfast is offered for an extra charge of GBP 10 for adults and GBP 10 for children (approximately)

Cots/Infant beds are available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Lock & Key Hotel

  • Does Lock & Key Hotel offer free cancellation for a full refund?
    Yes, Lock & Key Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Lock & Key Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Lock & Key Hotel?
    No, unfortunately, but there's discounted parking nearby.
  • Are pets allowed at Lock & Key Hotel?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Lock & Key Hotel?
    You can check in from noon to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Lock & Key Hotel?
    Yes, there's an on-site restaurant. Nearby restaurants include Lunya (3-min walk), Salt House Tapas (3-min walk) and Cote Bistro (3-min walk).
  • Is there an on-site casino at Lock & Key Hotel?
    No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (15-min walk) and Genting Casino (9-min drive) are both nearby.

Recent reviews

Superb 9.2 From 56 reviews

Exceptional 10.0
Hotel was decorated lovely and in a perfect location. Would definitely stay again Luke and the staff were excellent
STEPHEN, gb2 night trip
Exceptional 10.0
Great hotel in a great location
Clean, friendly, awesome bar
Paul, gb1 night trip
Very good 8.0
Cute little hotel, well positioned
We booked this hotel for a one night stay in Liverpool. The location was great. Check-in was really friendly and the overall service was exemplary. The decor was lovely and well looked after. Slightly disappointing was that the room (#15) on the top floor had a sloping roof meaning we could not stand up straight. Luckily we were only there for one night, so it was manageable.
Alison, gb1 night trip
Exceptional 10.0
Loved the individuality of the room, lovely fittings throughout with a real eye for attention to detail.
Darron, gb1 night romance trip
Exceptional 10.0
Anniversary trip
Lovely hotel amazing staff
Shauna, gb1 night trip
Exceptional 10.0
Fantastic value. Excellent stay.
Sarah, gb1 night trip
Exceptional 10.0
The staff were absolutly great. A very good feeliing during the stay.
gb1 night family trip
Exceptional 10.0
Great little bar and hotel in a good location, easy access to albert dock as watching a concert there. Very attentive hotel manager Luke who goes out of his way to help. Only 1 little negative, the bar staff didnt tell us they stopped serving at 12pm, went to bar at 12.05 and was refused srinks.
gb1 night trip
Exceptional 10.0
Great customer service
Overnight stay and we were fortunate to time it for the hotels 2nd birthday party. Great service from reception and the bar. Must call out the manager Luke who is brilliant. Contacted us before the stay to check on arrival etc. And was then very attentive during the one night stay to make sure everything was ok. Just the right level of care. Good location just across the road from Liverpool One and plenty of good bars and restaurants along Duke St. clean, comfy room which was also very quiet (room 11
John, gb1 night trip
Exceptional 10.0
Fantastic place, lovely service!
Rooms are lovely and quirky. Location is excellent, walking distance from restaurants, docks, shopping mall, conference centre etc...the service was excellent and all the staff were super friendly! Will come back.
Jessie, gb4 night business trip

Lock & Key Hotel

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