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The ONE Hotel Astana

4.0 star property
Astana hotel with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The ONE Hotel Astana

Suite | Free minibar, in-room safe, desk, iron/ironing board
View from room
Front of property
Lobby
Sports facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Gym
    Gym
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Playground on-site
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Television
The price is £119
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Suite | Free minibar, in-room safe, desk, iron/ironing board

Suite

Highlights

Air conditioning
Fridge
Free minibar items
Plasma TV
Sofa bed - twin
Hairdryer
Private bathroom
Shower/bath combination
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Free minibar, in-room safe, desk, iron/ironing board

Presidential Suite

Highlights

Air conditioning
Fridge
Free minibar items
Plasma TV
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
  • 210 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Single Room

Standard Single Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Single Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Plasma TV
Hairdryer
Private bathroom
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
Fridge
Free minibar items
Plasma TV
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Free minibar, in-room safe, desk, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Fridge
Free minibar items
Plasma TV
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

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Airport transfer
Kitchen
Laundry facilities
Parking available
9.2 out of 10, Wonderful, (166)
The price is £59
includes taxes & fees
25 Nov - 26 Nov
Elite Apart-Hotel
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About the area

Map
Qadyrghali Zhalayyri Street 8, Astana, 010000

What's nearby

  • Kazakhstan Ministry of Foreign Affairs - 3 min drive - 2.6 km
  • Bayterek Tower - 4 min drive - 2.8 km
  • Hazret Sultan Mosque - 4 min drive - 3.2 km
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive - 3.3 km
  • Astana Arena - 8 min drive - 7.5 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 25 min drive
  • Astana Railway Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Додо Пицца - ‬3 min drive
  • ‪Line Brew - ‬5 min walk
  • ‪Segafredo Zanetti Espresso - ‬3 min drive
  • ‪Минкофф - ‬3 min drive

About this property

The ONE Hotel Astana

The ONE Hotel Astana is a great choice for a stay in Astana. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a health club and a fitness centre.

Languages

English, Russian

At a glance

Hotel size

  • 44 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 1:30 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Playground

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle service is offered for an extra charge of KZT 4000.00 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for KZT 6000 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

ONE Hotel Astana
The ONE Hotel Astana Nur-Sultan
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ONE Hotel Astana Nur-Sultan
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ONE Hotel Astana
ONE Astana Nur-Sultan
ONE Astana
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Frequently asked questions

Does The ONE Hotel Astana offer free cancellation for a full refund?
Yes, The ONE Hotel Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The ONE Hotel Astana?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The ONE Hotel Astana?
Yes, there's free self parking.
Is an airport shuttle service offered by The ONE Hotel Astana?
Yes, an airport shuttle is available. The charge is KZT 4000.00 per vehicle one-way.
What are the check-in and check-out times at The ONE Hotel Astana?
Check-in start time: 2 PM; check-in end time: 1:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The ONE Hotel Astana and nearby?
The ONE Hotel Astana has a spa and a steam room, as well as a garden.
Are there restaurants at or near The ONE Hotel Astana?
Yes, there's an on-site restaurant.
What's the area around The ONE Hotel Astana like?
The ONE Hotel Astana puts you in Almaty District, in the heart of Astana. Popular attractions include Singing Fountain, which is 3 minutes away by car.

The ONE Hotel Astana Reviews

Reviews

9.0

Wonderful

10/10

Cleanliness

6.0/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Very good

Goid
Nice hotel with great condition and friendly staff. However, the room cleaning was not very good. When I asked for anything they bring it fast. But there was a day when I put a card for cleaning the room but it didnt get cleaned. Other than that everything was great.
Khaled, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ALEXANDR, 2-night trip
Verified Hotels.com guest review