2/10 Poor
DO NOT STAY HERE. place is disgusting, very loud, not a great area.
William
William, 1-night trip
Bay Hotel
City centre hotel within easy reach of Oracle Park
Experience the best of San Francisco at Bay Hotel, where modern comforts meet vibrant city life. Start your day with a continental breakfast and stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Popular amenities
- Free breakfast
- Free Wi-Fi
- Non-smoking
Main amenities (2)
- Housekeeping (on request)
- Luggage storage
Room options
Check availability for these dates
Showing 3 of 3 rooms
Standard Room, 1 Queen Bed, Private Bathroom
Highlights
Heating
Fridge
Flat-screen TV
Portable fan
Blackout curtains
Private bathroom
Microwave
Satellite channels
- 28 sq m
- Sleeps 2
- 1 Queen Bed
Standard Room, 2 Double Beds, Private Bathroom
Highlights
Heating
Fridge
Flat-screen TV
Portable fan
Blackout curtains
Private bathroom
Microwave
Satellite channels
- 74 sq m
- Sleeps 4
- 2 Double Beds
Standard Room, 1 Queen Bed, Shared Bathroom
Highlights
Heating
Fridge
Flat-screen TV
Blackout curtains
Microwave
Satellite channels
Desk
- 28 sq m
- Sleeps 2
- 1 Queen Bed
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About the area
128 Jones St, San Francisco, CA, 94102
About this property
Bay Hotel
Bay Hotel puts you a short five-minute drive from Moscone Convention Center and Oracle Park. Free perks include WiFi and continental breakfast daily between 7:00 AM and 10:00 AM. Also, San Francisco Bay and Union Square are a short five-minute drive away. Fellow travellers love the helpful staff. Public transportation is only a short walk: Market St & Taylor St Stop is 3 minutes and Market St & 6th St Stop is 3 minutes.
At a glance
Property amenities
Room amenities
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Bay Hotel Reviews
5.6
Cleanliness
4.0
Location
6.2
Staff & service
5.4
Property conditions & facilities
Popular mentions
RoomBathroomLocationService staffBreakfastBedShowerMicrowaveParkingNeighborhoods8/10 Very good
Please please please give this place a chance! The family that owns this is absolutely amazing, and they do the best they can to keep the street outside clean and the guests comfortable. Knowing everything I know, I would stay here again, no doubt!
Jessica
Jessica, 5-night trip
2/10 Poor
The room was not clean with holes through the bed sheets and cigarette burns in the walls. I was not given the room I booked as the pictures looked completely different to what I was given. Upon complaints I was only offered a partial refund with the option of checking out early.
The street is COVERED with homeless making it feel unsafe at night to walk around the streets. The room smelled of weed and the sink did not properly drain. When booking it said it would provide breakfast but when I got there they said they don’t offer it. No amenities within the room and no windows to open to get rid of the weed smell. Not worth the price what so ever and not worth booking at all.
Ben
Ben, 5-night trip
2/10 Poor
Scam . This place rents to the homeless . It’s admirable bit
Kevin
Kevin, 2-night trip
10/10 Exceptional
Room could definitely need to be a little
More clean and shower could use a little
Work since it was a little too cramped up in the room
Mario Humberto
Mario Humberto, 5-night trip
2/10 Poor
It was the worst hotel I was in, Not worth staying. Unclean and untidy the worst experience ever
Neeraja
Neeraja, 2-night trip
4/10 Fair
Front is closed from at least 8am until nobody knows what time so that there is no way to checkout properly and have you luggage to be kept for the day when leaving.
Ken
Ken, 5-night trip
4/10 Fair
This place is in tenderloin and a lot of homeless hangs around right at front. While i survived, i realized i should have read the reviews. It’s a relatively inexpensive place. Next to Bart train so that’s why I got it. But the location and surrounding really sucks. The room smells and the bed has blood stains… get what you pay for… would not recommend.
sonny
sonny, 6-night trip
2/10 Poor
Terrible
Bousaad
Bousaad, 1-night trip
2/10 Poor
Unclean, smells terrible
Samuel
Samuel, 6-night trip
6/10 Good
Downtown San francisco
Many homeless,drug users right aroubd the door of Hotel.
Breakfast advertised but none available.
Walking distance from Bart.
Cheap for downtown San Francisco.
Christine
Christine, 2-night trip
4/10 Fair
Didn’t have ac or breakfast and dirty towels
Edwin
Edwin, 1-night trip
2/10 Poor
Very bad experience ended up leaving the property terrible condition and didn’t feel safe
Miguel
Miguel, 2-night trip
2/10 Poor
Both hotel and expedia are terrible. I've been charged twice and hotel told me to contact expedia and expedia told me to contact hotel. After all expedia told me go and pay hotel directly and next morning I will get refunded from expedia. Next day expedia wrote me that it is non refundable and they kept my money. Avoid both expedia and this hotel as they both are terrible. 0 stars
Vardan
Vardan, 1-night trip
10/10 Exceptional
Wonderful hotel to stay at SF heart, great place, great price
Zhufeng
Zhufeng, 1-night trip
2/10 Poor
Nothing
doreen
doreen, 1-night trip
2/10 Poor
Bay Hotel is a travesty and refuse to refund
I didn’t check in I was afraid I would get rob also there was homeless and vagrant drug users right in front of the hotel and in lobby I called hotels.com immediately the agent attempted to get my refund but the person at the Bay Hotel refused and also claimed there was no homeless or drug users in front of the property and said for the hotels.com agent to contact the manager at Bay Hotel the following morning I will load pics and video below and I’m also waiting for response from Hotels.com about this horrible situation
Ronald
Ronald, 1-night trip
10/10 Exceptional
It is not too expensive place to stay in bay area.
Rehan
Rehan, 3-night trip
10/10 Exceptional
Best stay ever
Comfortable stay clean nice employees big room nice location.
Megan
Megan, 1-night trip
10/10 Exceptional
Area around hotel is sketchy, but hotel itself and staff make up for it. Definitely will be making it my go to spot when visiting SF
Jennifer
Jennifer, 1-night trip
2/10 Poor
This place was my last option for the night don’t.
Honestly, the place felt unsafe and poorly run from the start. The front desk clerk told me their machine was “broken” and tried to get me to go grab cash from an ATM for the deposit. When I came back, he suddenly had “no rooms left” and didn’t even remember my situation clearly. To top it off, the cash deposit had magically gone up by $20. Total scammy vibes, not trustworthy at all.
Verified traveller
1-night trip
6/10 Good
GOOD: Its 1.5 blocks off market. Central located to theaters, chinatown, shopping, Convenience markets, Clean y owners are a comodatinge...
BAD: Lots of homeless, addicts y dealers (sketchy neighborhood). When I was checking out there was noone around to check me out
Geary
Geary, 2-night trip
2/10 Poor
The reviews are accurate. Seems to be family run. Male at the facility is incredibly rude. Walls are
So thin. The area surrounding the hotel is not
Great.
Terri
Terri, 2-night trip
2/10 Poor
They're accepting homeless in stay
Aye Aye
Aye Aye, 1-night trip
8/10 Very good
The location of this place is very centric.
Roberto
Roberto, 3-night trip
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