Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110
What's nearby
The Mazatlan Malecón - 3 min drive
Mazatlan International Center - 7 min drive
Mazatlán Aquarium - 8 min drive
Cerritos Beach - 11 min drive
Witches Beach - 12 min drive
Getting around
Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 32 min drive
Restaurants
Panamá - 1 min walk
Los Arcos - 2 min walk
Villa Italia - 7 min walk
Mané - 5 min walk
Bar el LOBY - 6 min walk
About this property
The Palms Resort of Mazatlan
At The Palms Resort of Mazatlan, you can spend time at the beach playing volleyball, plus you'll only be a five-minute drive from The Mazatlan Malecón. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. The cocktail bar is a great place to grab a drink and Restaurant Panama serves breakfast. A poolside bar, a children's pool and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
190 units
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Travelling with children
Children's pool
What to do
On the beach
Beach volleyball
Working away
Meeting rooms
Conference centre (7973 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Restaurant Panama – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Pool Bar – On-site cocktail bar. Open daily.
Suchi Roll – On-site sushi bar. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 265 to 400 for adults and MXN 265 to 400 for children
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán
Frequently asked questions
Does The Palms Resort of Mazatlan offer free cancellation for a full refund?
Yes, The Palms Resort of Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Palms Resort of Mazatlan?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at The Palms Resort of Mazatlan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Palms Resort of Mazatlan?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Palms Resort of Mazatlan?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at The Palms Resort of Mazatlan?
No, this resort doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.
What is there to do at The Palms Resort of Mazatlan and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a garden.
Are there restaurants at or near The Palms Resort of Mazatlan?
Yes, there's an on-site restaurant, Restaurant Panama.
What's the area around The Palms Resort of Mazatlan like?
The Palms Resort of Mazatlan is located on the waterfront in Zona Dorada, a short 13-minute walk from Islands and Protected Areas of the Gulf of California and 20 minutes' walk from Punta Camaron Beach.
The Palms Resort of Mazatlan Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Fair
17 Oct 2024
no hot water,
no hot water in room, friend got bug bites from bed. AC leaked water in the room.
Kenneth Dean
Kenneth Dean, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 Sept 2024
Melanie
Melanie, 3-night trip
Verified Expedia guest review
8/10 Very good
28 Sept 2024
Food was good. Room was clean.
I didn’t like that there wasn’t a sheet to cover yourself. Beds need to have a mattress sheet and a second sheet to cover up ones body not a covet. No facial towels, only one hand towel. We were two people…
Maria
Maria, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Sept 2024
Ocean view is amazing
JOSE LUIS
JOSE LUIS, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Sept 2024
Excelente
Jesus
Jesus, 4-night trip
Verified Expedia guest review
10/10 Exceptional
9 Sept 2024
Unfortunately, the hotel is visited by many persons that are not staying in hotel, they are there for the restaurant. So I really did not like this traffic.
Amparo
Amparo, 5-night romance trip
Verified Expedia guest review
8/10 Very good
8 Sept 2024
The head board area of bed was something I disliked as I kept hitting my head against it at night.
Armando
Armando, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Sept 2024
Rocio
Rocio, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sept 2024
Highly recommend
Celene
Celene, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
Discovered that the restaurant within the resort “Panamá” is very popular! Very good too!
Christal
Christal, 5-night romance trip
Verified Expedia guest review
4/10 Fair
15 Aug 2024
Alejandra
Alejandra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2024
Juana María
Juana María, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2024
Juan Fernando
Juan Fernando, 1-night trip
Verified Expedia guest review
8/10 Very good
25 Jul 2024
Erik
Erik, 3-night trip
Verified Hotels.com guest review
6/10 Good
23 Jul 2024
Mayra
Mayra, 4-night trip
Verified Expedia guest review
10/10 Exceptional
16 Jul 2024
Nalleli
Nalleli, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 Jul 2024
Hotel muy bonito, me la pase muy bien en mis vacaciones.
Luis
Luis, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Jun 2024
Everything about my stay was enjoyable, great facilities, great ubication
Rafael
Rafael, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2024
Letycia
Letycia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Jun 2024
Stiven
Stiven, 3-night trip
Verified Expedia guest review
8/10 Very good
24 Jun 2024
Had a nice little balcony with ocean view. Restaurant on site to have breakfast on the patio facing the ocean.
Parking was across the street, so wasn’t convenient to easily access our vehicle.