Fairmont El San Juan Villa Experience

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Isla Verde Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont El San Juan Villa Experience

4 outdoor pools, open 7:00 AM to 9:00 PM, pool loungers
4 bars/lounges, poolside bar, beach bar
Villa, 2 Queen Beds, Terrace, Beachside (Garden View) | Premium bedding, in-room safe, desk, laptop workspace
Exterior
On the beach, white sand, beach cabanas, beach towels

Reviews

7.6 out of 10

Good

Guests liked:

Friendly staff

Popular amenities

  • Casino
    Casino
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • On the beach
  • Casino
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Fitness centre
  • Free beach club on site
  • Beach cabanas
  • Beach towels
  • Valet parking
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Garden
The price is £438
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Villa, 1 King Bed, Balcony, Poolside

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Terrace, Beachside (Garden View)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Bungalow, 1 King Bed, Terrace (Banyan)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • Sleeps 2
  • 1 King Bed

Villa, 2 Queen Beds, Balcony, Poolside

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • Sleeps 4
  • 2 Queen Beds

Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
6063 Isla Verde Avenue, Carolina, 979

What's nearby

  • Isla Verde Beach - 1 min walk - 0.1 km
  • Carolina Beach - 10 min walk - 0.9 km
  • The Mall of San Juan - 5 min drive - 5.2 km
  • Jose Miguel Agrelot Coliseum - 8 min drive - 6.6 km
  • Plaza las Americas - 9 min drive - 9.5 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 14 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
  • ‪24 Market Place - ‬4 min walk
  • ‪La Bodeguita - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk

About this property

Fairmont El San Juan Villa Experience

At Fairmont El San Juan Villa Experience, you can hit the beach to retreat to a cabana or sip a drink at the beach bar, plus you'll only be steps from Isla Verde Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Caña by Juliana Gonzalez, one of 4 restaurants, serves farm to table cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 4 bars/lounges, a casino and a poolside bar. Fellow travellers love the helpful staff.

Languages

English, French, Hindi, Italian, Russian, Spanish

At a glance

Hotel size

  • 83 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 1 total, up to 9 kg per pet)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered on-site self-parking (USD 25 per day)
  • Secured uncovered on-site valet parking (USD 35 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • On the beach
  • Free beach club
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Jet-skiing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Water sports equipment
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1958
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Casino
  • Full-service spa
  • 14 casino gaming tables
  • 298 casino slot machines
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Well & Being. Services include facials, body wraps and body scrubs. The spa is open daily.

Dining

Caña by Juliana Gonzalez – This restaurant specialises in farm to table cuisine and serves breakfast and dinner.
El San Juan Beach Club – This beachfront bar only serves lunch. Reservations are required. Open selected days.
Il Sole Pizzeria – This restaurant specialises in Italian cuisine. Open selected days.
Wine Bar – On-site wine bar. Open selected days.
Banyan Tree Grill – This family restaurant serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: 21 per cent of room rate
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Beach towels
    • Concierge service
    • Fitness centre access
    • Fitness/yoga classes
    • Health club access
    • Housekeeping
    • In-room bottled water
    • In-room safe
    • Phone calls (may be limited)
    • Pool access
    • Spa access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 35 for adults and USD 18 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Uncovered self-parking costs USD 25 per day
  • Uncovered valet parking costs USD 35 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Fairmont El Juan Experience
Fairmont El San Juan Villas
Fairmont El San Juan hotel Gold
Fairmont El San Juan hotel Gold Experience
Fairmont El San Juan Villa Experience Hotel
Fairmont El San Juan Villa Experience Carolina
Fairmont El San Juan Villa Experience Hotel Carolina

Frequently asked questions

Does Fairmont El San Juan Villa Experience offer free cancellation for a full refund?
Yes, Fairmont El San Juan Villa Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairmont El San Juan Villa Experience?
Yes, there are 4 outdoor pools. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Fairmont El San Juan Villa Experience?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 9 kg per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Fairmont El San Juan Villa Experience?
Yes. Self-parking costs USD 25 per day. Valet parking costs USD 35 per day.
What are the check-in and check-out times at Fairmont El San Juan Villa Experience?
Check-in start time: 4:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Fairmont El San Juan Villa Experience?
Yes, the 15000 square-foot casino features 298 slot machines and 14 gaming tables.
What is there to do at Fairmont El San Juan Villa Experience and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, basketball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Fairmont El San Juan Villa Experience also has 4 bars, a casino and a fitness centre, as well as beach cabanas, spa services and a garden.
Are there restaurants at or near Fairmont El San Juan Villa Experience?
Yes, there are 4 on-site restaurants, featuring beachfront dining and farm to table cuisine.
Does Fairmont El San Juan Villa Experience have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Fairmont El San Juan Villa Experience like?
Fairmont El San Juan Villa Experience is in Isla Verde, a short 1-minute walk from Isla Verde Beach and 10 minutes' walk from Carolina Beach.

Fairmont El San Juan Villa Experience Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Susan, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was an amazing stay staff was amazing and tentative! Casino was great and had fun play the card tables, slot machines and others!
Alexander Rafael, 5-night family trip
Verified Expedia guest review

6/10 Good

We booked 2 rooms and were extremely excited until we arrived. Not only was the check in process painfully slow, they stated they had an issue with one of the rooms we reserved and placed us in another room the first night; we had to switch over on day two. The second room had substantial water damage that hadn’t been repaired. Breakfast was great! Probably one of the best things of our stay and everything was close by.
Soraya, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property and loved the easy access to the beach and the villas was great!
Andre, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Julissa, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

ERIQUE, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

David, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jose, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We were lucky to have been upgrades to a very nice (huge) villa, at no extra charge. Rooms were clean for the most part. Location on the beach was AMAZING!!! And they had huge lawn chairs and umbrellas available right on the water. Perfect beach front to enjoy the ocean! Food and drinks are very spendy. But there are good, fair priced meal options within walking distance. Beautiful resort overall!
Erin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yaryzeidy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shannon, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Stinky room
it was not good. the room was very stinky. even after requesting for a room chnage, they managed by spraying room freshner. there were lot of fruit flies. there was water leaking in the toilet. it was not worth the money
Aishwarya, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff are amazing!!
Catherine, 2-night trip
Verified Expedia guest review

8/10 Very good

Property was good and the evening entertainment was also pleasurable.
Jesus, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Denise, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kawana, 3-night trip
Verified Hotels.com guest review

6/10 Good

We booked a king room and were given a queen which was pretty difficult as my husband is over 6ft and was very small end. The room had a lot of issues safe broken patio door didn’t lock so lots of small bugs in room. First night an alarm went off in the fridge at 5am so we had to unplug tried calling reception to assist no answer went to the signature experience and they did sort it out besides the king bed issue - staff overall very friendly. Nice hotel and good location
Hugh, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Denzel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Stephanie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing pools and very nice and helpful staff! Loved our stay!
IVY, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was great! They accidently overbooked our villa but managed to get us an upgrade and wsived the resort fees for the inconvenience. House keeping came at least 3 times a day to refresh towels, leave waters and make the beds. The resort gives you two reusable water bottles and since we stayed in the villa we got a tote bag, waterproof phone pouch and sunglasses. Tons of amenitites, anf very family friendly. We wished we had stayed longer. We will be back!
Brunella, 3-night family trip
Verified Expedia guest review

8/10 Very good

Concierge not helpful and front desk same. The rest of the staff very nice.
YAVE, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great trip
Stefan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Has everything a dream resort could want. Great pool area, fantastic beach & excellent wait staff in the pool area. Meat Market steak house served one of the best steaks I have ever eaten. Might be out of some people’s budget, but if you can afford it, it’s worth it. Added bonus, 5 minutes from the airport.
Eddie, 4-night family trip
Verified Expedia guest review