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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Pet-friendly hotel connected to the convention centre, steps from Gatlinburg Convention Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Desk, blackout curtains, iron/ironing board, free WiFi
Seasonal outdoor pool
Desk, blackout curtains, iron/ironing board, free WiFi
Outdoor dining
Lobby

Reviews

6.2 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Connecting rooms available
  • Pet-friendly
  • Laundry facilities
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Self parking
  • Seasonal outdoor pool
  • 24-hour room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
Feel at home
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
The price is £62
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Desk, blackout curtains, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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Pool
Free breakfast
Pet-friendly
Free parking
7.6 out of 10, Good, (949)
The price is £63
includes taxes & fees
5 Jan - 6 Jan 2025
The Wander Hotel, a Ramada by Wyndham
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About the area

Map
Gatlinburg, TN

What's nearby

  • Gatlinburg Convention Center - 4 min walk
  • Ole Smoky Moonshine Distillery - 6 min walk
  • SkyPark - 6 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Anakeesta - 14 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk
  • ‪Mellow Mushroom - ‬4 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg offers a fantastic location, putting you a short five-minute walk from Great Smoky Mountains National Park and Gatlinburg Convention Center. Guests can enjoy the seasonal outdoor pool, along with on-site hiking/biking trails. Also, Gatlinburg Space Needle and SkyPark are within a short 10-minute walk. The helpful staff and location get great marks from fellow travellers.

Languages

English

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (USD 10 per night)
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 122
  • Closed-captioned TV
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 15.99 per accommodation, per night
  • Resort fee inclusions:
    • Housekeeping
    • Laundry facilities
    • Parking

Optional extras

  • Safes in guest rooms can be used for USD 2 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Parking

  • Covered self-parking costs USD 10 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg offer free cancellation for a full refund?
Yes, Quality Inn Creekside - Downtown Gatlinburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn Creekside - Downtown Gatlinburg?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn Creekside - Downtown Gatlinburg?
Yes, dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn Creekside - Downtown Gatlinburg?
Yes. Self-parking costs USD 10 per night.
What are the check-in and check-out times at Quality Inn Creekside - Downtown Gatlinburg?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Quality Inn Creekside - Downtown Gatlinburg and nearby?
Have fun during the warmer months with activities such as hiking. Enjoy amenities such as a seasonal outdoor pool and a picnic area.
Does Quality Inn Creekside - Downtown Gatlinburg have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Quality Inn Creekside - Downtown Gatlinburg like?
Quality Inn Creekside - Downtown Gatlinburg is located by the river in Downtown Gatlinburg, a short 5-minute walk from Great Smoky Mountains National Park and 4 minutes' walk from Gatlinburg Convention Center. Travellers give top marks for the hotel's prime location.

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.2

Good

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Fair

Not recommended
Shower leaked out into the carpet thru the wall and there fix while we were gone was to turn up the heat. Very filthy and construction debris in the parking lot including screws.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Liubka, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Mediocre
The room we had booked did not allow pets, and they couldn’t get us in a pet friendly room that had a balcony nor a fireplace, so I feel we overpaid for the room. The beds were very firm and not comfortable. Tv kept going in and out and did not have ESPN. The hotel is old and in need of serious updating. Staff was super friendly. Great location. Overall I’d rate a five out of 10.
Heather, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Lisa, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Mark, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Our stay at Creekside
we truly enjoyed our stay. Only a couple minor gliches but nothing major........... the maid did not shut the door hard enough one day and was left unlocked and opened. The room was getting renovated so we werent able to hang our clothes. I made due with the towel holder. (no closet) Also no toilet paper holder, We had asked for a certain view but the elevator was broken so they booked us in the hotel closer to the office. No ones fault about elevator, but really looking forward to the other view rather than the parking lot. Breakfast was very good!
4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Terrible
How they have it set up is terrible your room is a block away from the front desk and you have to drive or walk depending on how the weather is for breakfast so I decided to book another day no biggie so I decided to check my bank account and the lady at the front desk charged me twice not only that she charged me twice when I checked out I checked my account again and she charged my card a third time I will not be returning to this hotel ever again hadn't I checked my account she would've gotten away with it
Kim, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A+ from start to finish!!👍
We arrived early in the morning for our stay. We were greeted both pleasantly and professionally by Andre. He gave us all the information for our stay. When I needed it repeated, he did so while being both patient and polite, giving us a good feeling right at the start. We enjoyed our clean, quiet, and comfortable room and ended our stay with a well made and tasty breakfast. All of our interactions with staff made us feel like welcomed guests!!!👍❤️
Marcia K, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Brian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Elevator didn’t work so we had to walk down the giant hill to eat and back up the hill to get to our room! Doors on the room didn’t work properly either. The place needs updating bad!!
Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jackie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

William, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Comfortable place to rest after a long day in gatlinburg. Door handle was not secured to the door and you had to open the door in a specific way. Toilet would either not flush or flush and then took FOREVER to fill back up. Other than that, great location and nice hotel.
Christin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friends Trip for Thanksgiving and Birthday
Had a wonderful time with our friends and I had a blessed birthday. Would do it again.
JACKIE, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Horrible. Will not stay again, twice has been enou
We checked in which was easy however we got to our room, tiredfrom the drive, found out the tv did not work on iver half the channels so went we went for breakfast the following mirning we told the front desk, he said that he would have someone fix it that day, we got back that night and no one had fixed the issue. So again the next mirning we went back down to the office and told the front desk again and again he said that he would let maintenance kniw we also at that time told him about the light above the mirror flickering and he said he again would let maintenance know again we come back that evening and you guessed it nothing was done. We did not go back down the following mirning we figured ut was not going to get fixed that they would again give us the same song and dance so upon checking out we told a different front desk attendant and he did not see the paper that the other front desk wrote everything down on. We also let them know at this time about the shower head constantly dripping and the sink faucet not turning off unless you found the sweet spot. We did not mention the soiled lamp shades because at this point i was already annoyed that things were not repaired while we were there and just felt it was no big deal. Would not let me add photos or the video of the tv not working properly or the video of the light flickering...
carolyn, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible! Disgusting!
Horrible Experience – Stay Away! I don’t usually write reviews, but my stay at this hotel was so bad that I feel compelled to warn others. The conditions were disgusting from the moment I walked in. The carpet was filthy, stained, and clearly hadn’t been cleaned in a long time. The fireplace was broken and looked like it hadn’t worked in ages. The bathroom was no better – the shower was dirty, with soap scum and grime all over, and the mirror was smeared with fingerprints. To make matters worse, there were bugs crawling around in the room. On top of all that, the room had a horrible smell, like a mix of mustiness and something else foul. I couldn’t even bear to stay there. I ended up leaving and finding another hotel nearby, as I couldn’t see any reason to stick around in such a terrible place. They refused to give me a refund, which just made the whole experience worse. I strongly advise anyone thinking of booking here to stay away. It’s not worth the risk, no matter how cheap it seems. Look elsewhere!
Kristopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Penelope, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Gatlinburg Stay
Very nice staff , great location.
Eugene, 3-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hidden money saver
Great location, good breakfast, very friendly staff
Thresa, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 3-night trip
Verified Hotels.com guest review