Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive
Madrid Recoletos Station - 20 min walk
Madrid Principe Pio Station - 21 min walk
Madrid (XOC-Atocha Train Station) - 25 min walk
Callao Station - 3 min walk
Sol Station - 5 min walk
Gran Via Station - 5 min walk
Restaurants
Gourmet Experience Gran Via - 2 min walk
Starbucks - 2 min walk
Starbucks - 2 min walk
Takos - 3 min walk
Chocolatería - Churreria - los Artesanos 1902 - 3 min walk
About this property
Chic & Basic dot
You'll be in a fantastic location at Chic & Basic dot, only a five-minute walk from Gran Via and Puerta del Sol. Also, Plaza Mayor and Royal Palace of Madrid are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and central location. Public transportation is only a short walk: Callao Station is 3 minutes and Sol Station is 5 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
51 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 8:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 12 for children
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid
Frequently asked questions
Does Chic & Basic dot offer free cancellation for a full refund?
Yes, Chic & Basic dot does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chic & Basic dot?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chic & Basic dot?
Sorry, there's no on-site parking at Chic & Basic dot.
What are the check-in and check-out times at Chic & Basic dot?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Chic & Basic dot?
No, this hotel doesn't have a casino, but Casino Gran Via (6-min walk) and Casino de Madrid (7-min walk) are both nearby.
What's the area around Chic & Basic dot like?
Chic & Basic dot is in Madrid Centro, a short 3-minute walk from Callao Station and 3 minutes' walk from Gran Via. Travellers say that the local area is good for shopping and very central.
Chic & Basic dot Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
29 Nov 2024
Perfect location, friendly desk, clean and very chic
Orit
Orit, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Robert
Robert, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Very centric location
Elizabeth
Elizabeth, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Alexandra
Alexandra, 3-night trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
guillermo
guillermo, 3-night trip
Verified Hotels.com guest review
8/10 Very good
29 Oct 2024
Decent room - great location
Very good location. All the major sights were just a short walk away. Great coffee house adjacent to the hotel.
Verified traveller
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Excellent Location , Very friendly and helpful staff , rooms up to date
Mallika
Mallika, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Great hotel in central location
The location of the hotel was perfect. We were right in the centre, with all of the amenities you need on your doorstep. Only 20-30 minute walk to the museums and galleries.
The staff couldn’t have been more helpful and welcoming. We would definitely stay here again.
Kate
Kate, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Donna
Donna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Ross
Ross, 4-night trip
Verified Hotels.com guest review
8/10 Very good
9 Oct 2024
1st time Madrid tourist
Overall, it was a good experience as a European hotel. I think adding some little items help the guests to relax in the room (like providing a small coffee maker, some teabags )
BTW, the patio light and telephone didn't work in our roo. 🙃 😑
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Cindy
Cindy, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 Oct 2024
Ziad
Ziad, 3-night trip
Verified Hotels.com guest review
8/10 Very good
4 Oct 2024
Hot water was a problem since in the middle of the shower you will get cold water and then hot again. My night light did not work. Other than that, the location was great, close to many restaurants and shops
Miriam
Miriam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Great place to stay. Close to everything ...shopping, dining, metro. Walk to great restaurants and the Gran Via for great shopping!
The staff was helpful with information. The hotel was clean and safe. Highly recommend it.
frances
frances, 4-night trip
Verified Hotels.com guest review
2/10 Poor
30 Sept 2024
Nahid
Nahid, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
26 Sept 2024
Rajesh
Rajesh, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sept 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
24 Sept 2024
Lourdes
Lourdes, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sept 2024
Location of property was great and staff really friendly and welcoming. Very modern design which I really like and very quiet room given how central the location
Martin
Martin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 Sept 2024
Amber
Amber, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sept 2024
Bien ubicada, el personal del hotel muy amable y colaborador. Las condiciones de la propiedad muy bien.
Jean
Jean, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
Es mi tercera vez aquí en lo que va del año y siempre volveré , si estoy en Madrid. Jorge, David y Sabrina son lo más, agradables y siempre dispuestos a ayudar. La ubicación es inmejorable y los desayunos muy ricos !
Paula
Paula, 3-night trip with friends
Verified Hotels.com guest review
2/10 Poor
31 Aug 2024
I didn’t like the bright lights and dark environment. My room was not clean and air conditioning didn’t work.