The Coal Exchange Hotel

3.5 star property
Hotel with restaurant, near Cardiff Bay

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Coal Exchange Hotel

In-room safe, individually decorated, iron/ironing board, free WiFi
Exterior
Restaurant
Reception
Presidential Suite | In-room safe, individually decorated, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Non-smoking
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage
Feel at home
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Free toiletries
The price is £70
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

Family Room

Highlights

Individually decorated
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Jetted bath
Shower/bath combination
Rainfall showerhead
  • 60 sq m
  • Sleeps 6
  • 3 Double Beds

Triple Room

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Jetted bath
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Triple Room, Accessible

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 39 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Quadruple Room

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Jetted bath
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Standard King Room with Shower

Highlights

Individually decorated
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Presidential Suite

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Jetted bath
Shower/bath combination
  • 75 sq m
  • Sleeps 2
  • 2 King Beds

King Room

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Jetted bath
Shower/bath combination
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Standard Double Room

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Jetted bath
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ

What's nearby

  • Wales Millennium Centre - 6 min walk - 0.6 km
  • Cardiff Bay - 14 min walk - 1.2 km
  • Cardiff International Arena - 3 min drive - 2.0 km
  • Cardiff Castle - 5 min drive - 3.6 km
  • Principality Stadium - 6 min drive - 4.1 km

Getting around

  • Cardiff International Airport (CWL) - 28 min drive
  • Bristol International Airport (BRS) - 57 min drive
  • Cardiff Bay Station - 5 min walk
  • Cardiff Central Station - 23 min walk
  • Cardiff (CFW-Cardiff Train Station) - 23 min walk

Restaurants

  • ‪Dock - ‬5 min walk
  • ‪The Eli Jenkins - ‬4 min walk
  • ‪Côte - ‬5 min walk
  • ‪Quantum Coffee Roasters - ‬3 min walk
  • ‪Yakitori 1 - ‬5 min walk

About this property

The Coal Exchange Hotel

At The Coal Exchange Hotel, you'll be within a 10-minute drive of Cardiff Bay and Principality Stadium. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Welsh

At a glance

Hotel size

  • 55 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 1:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (late night)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 30-inch LCD TV
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 6.95 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • Bar/Lounge
  • Dining venue

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Exchange Hotel Cardiff
Exchange Hotel
Exchange Cardiff
The Exchange Hotel Cardiff
The Exchange Hotel
The Coal Exchange Hotel Hotel
The Coal Exchange Hotel Cardiff
The Coal Exchange Hotel Hotel Cardiff

Frequently asked questions

Does The Coal Exchange Hotel offer free cancellation for a full refund?
Yes, The Coal Exchange Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Coal Exchange Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Coal Exchange Hotel?
Sorry, there's no on-site parking at The Coal Exchange Hotel.
What are the check-in and check-out times at The Coal Exchange Hotel?
Check-in start time: 3 PM; check-in end time: 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at The Coal Exchange Hotel?
No, this hotel doesn't have a casino, but Les Croupiers Casino (6-min drive) is nearby.
Are there restaurants at or near The Coal Exchange Hotel?
Yes, there's an on-site restaurant.
What's the area around The Coal Exchange Hotel like?
The Coal Exchange Hotel is a short 5-minute walk from Cardiff Bay Station and 14 minutes' walk from Cardiff Bay.

The Coal Exchange Hotel Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Perfect for the theatre
1-night trip
Verified Hotels.com guest review

6/10 Good

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jayne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Amy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ian, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very cool decor
The decoration is amazing, the jacuzzi is super cool, the wifi and instant coffee options were very sad.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superb
Lovely stay for one night. Fantastic hotel close to the bay. Parked right outside and not too expensive. Had some drinks and a bite in the bar, delicious. Barman was superb. Will definitley stay again.
Gareth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel
Lovely stay in a beautiful hotel the rooms could do with a bit of tlc but other than that it was lovely. The bath was a great touch
Emma, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alright
It was okay for 2 nights in Cardiff but a little rough around the edges, the bathroom wasn’t clean and there were tobacco leaves on the dresser, not to mention a rip in the bedsheets, so better cleanliness is needed.
Georgina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend away with the girls perfect triple room great location. Comport beds lovely staff. Breakfast superb.
Jacqueline, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

NICHOLAS, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charlotte, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant last minute night away
Grabbed a last minute break away. Staff were friendly and hotel was nice with lots of history. Booked breakfast can’t say it was excellent just average hotel buffet. They could do with labels on maybe a tray to sit tea and coffee jugs on as unless you ask staff you don’t know which is which.
Jacqueline, 1-night trip
Verified Hotels.com guest review

8/10 Very good

John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel
Lovely and quirky hotel. Spacious rooms and comfortable beds.
Rosaleen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Louisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ilie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grand old historical building
Great to see an old historic building with modern rooms. Very comfortable, massive spa bath and quiet
Simon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

steve, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

An overall great stay, will go back
The breakfast wasn't great, especially the coffee, which was burnt. The hotel isn't heated, so you have to ask for a portable heater, but I think adding an electric heater to each room should work. Other than that, it was an amazing stay, great comfortable bed, in a striking décor and architecture. The staff were lovely!
Larissa, 2-night business trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Reasons to Book
Beautiful Rooms & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM