The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ
What's nearby
Wales Millennium Centre - 6 min walk - 0.6 km
Cardiff Bay - 14 min walk - 1.2 km
Cardiff International Arena - 3 min drive - 2.0 km
Cardiff Castle - 5 min drive - 3.6 km
Principality Stadium - 6 min drive - 4.1 km
Getting around
Cardiff International Airport (CWL) - 28 min drive
Bristol International Airport (BRS) - 57 min drive
Cardiff Bay Station - 5 min walk
Cardiff Central Station - 23 min walk
Cardiff (CFW-Cardiff Train Station) - 23 min walk
Restaurants
Dock - 5 min walk
The Eli Jenkins - 4 min walk
Côte - 5 min walk
Quantum Coffee Roasters - 3 min walk
Yakitori 1 - 5 min walk
About this property
The Coal Exchange Hotel
At The Coal Exchange Hotel, you'll be within a 10-minute drive of Cardiff Bay and Principality Stadium. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. The helpful staff and overall property condition get good marks from fellow travellers.
Languages
English, Welsh
At a glance
Hotel size
55 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 1:00 AM
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (late night)
Services
24-hour front desk
Concierge services
Luggage storage
Multilingual staff
Romance packages
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
30-inch LCD TV
Digital TV channels
Home comfort
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 6.95 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
Bar/Lounge
Dining venue
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Exchange Hotel Cardiff
Exchange Hotel
Exchange Cardiff
The Exchange Hotel Cardiff
The Exchange Hotel
The Coal Exchange Hotel Hotel
The Coal Exchange Hotel Cardiff
The Coal Exchange Hotel Hotel Cardiff
Frequently asked questions
Does The Coal Exchange Hotel offer free cancellation for a full refund?
Yes, The Coal Exchange Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Coal Exchange Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Coal Exchange Hotel?
Sorry, there's no on-site parking at The Coal Exchange Hotel.
What are the check-in and check-out times at The Coal Exchange Hotel?
Check-in start time: 3 PM; check-in end time: 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at The Coal Exchange Hotel?
No, this hotel doesn't have a casino, but Les Croupiers Casino (6-min drive) is nearby.
Are there restaurants at or near The Coal Exchange Hotel?
Yes, there's an on-site restaurant.
What's the area around The Coal Exchange Hotel like?
The Coal Exchange Hotel is a short 5-minute walk from Cardiff Bay Station and 14 minutes' walk from Cardiff Bay.
The Coal Exchange Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
6 Jan 2025
Perfect for the theatre
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
6 Jan 2025
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Jayne
Jayne, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Jan 2025
Amy
Amy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 Jan 2025
Ian
Ian, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 Jan 2025
Very cool decor
The decoration is amazing, the jacuzzi is super cool, the wifi and instant coffee options were very sad.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Superb
Lovely stay for one night. Fantastic hotel close to the bay. Parked right outside and not too expensive. Had some drinks and a bite in the bar, delicious. Barman was superb. Will definitley stay again.
Gareth
Gareth, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Jan 2025
Lovely hotel
Lovely stay in a beautiful hotel the rooms could do with a bit of tlc but other than that it was lovely. The bath was a great touch
Emma
Emma, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Dec 2024
Alright
It was okay for 2 nights in Cardiff but a little rough around the edges, the bathroom wasn’t clean and there were tobacco leaves on the dresser, not to mention a rip in the bedsheets, so better cleanliness is needed.
Georgina
Georgina, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Sean
Sean, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Weekend away with the girls perfect triple room great location. Comport beds lovely staff. Breakfast superb.
Jacqueline
Jacqueline, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
12 Dec 2024
NICHOLAS
NICHOLAS, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Charlotte
Charlotte, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Pleasant last minute night away
Grabbed a last minute break away. Staff were friendly and hotel was nice with lots of history. Booked breakfast can’t say it was excellent just average hotel buffet. They could do with labels on maybe a tray to sit tea and coffee jugs on as unless you ask staff you don’t know which is which.
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Dec 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Dec 2024
Great hotel
Lovely and quirky hotel. Spacious rooms and comfortable beds.
Rosaleen
Rosaleen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Louisa
Louisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Ilie
Ilie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Grand old historical building
Great to see an old historic building with modern rooms. Very comfortable, massive spa bath and quiet
Simon
Simon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
steve
steve, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
An overall great stay, will go back
The breakfast wasn't great, especially the coffee, which was burnt. The hotel isn't heated, so you have to ask for a portable heater, but I think adding an electric heater to each room should work.
Other than that, it was an amazing stay, great comfortable bed, in a striking décor and architecture. The staff were lovely!