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The Ritz-Carlton, Chicago

5.0 star property
Pet-friendly hotel with full-service spa, connected to a shopping centre, near Michigan Avenue

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Chicago

Exterior
Breakfast, lunch, dinner served; Italian cuisine
Interior detail
Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, minibar
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Spa
  • Pet-friendly
  • Bar
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is £306
includes taxes & fees
2 Jan - 3 Jan 2025

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 92.9 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 35.3 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 92.9 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms, View | Living room | 55-inch Smart TV with cable channels, TV

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
2 bedrooms
  • 139 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Separate bedroom
  • 52 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Lake View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 35.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Separate bedroom
  • 52 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 35.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 55-inch Smart TV with cable channels, TV

Apartment, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
2 bedrooms
  • 139 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 35.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 35.3 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 92.9 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 35.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Living area | 55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 35.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Tower

55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lakeside

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Lakeside

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 93 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 35.3 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 35.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Lakeside

Premium bedding, down duvets, pillow-top beds, minibar

Club Suite, 1 King Bed with Sofa bed, Lakeside

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Separate bedroom
  • 93 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Waldorf Astoria Chicago

Pool
Spa
Pet-friendly
Parking available
9.4 out of 10, Exceptional, (1001)
The price is £407
includes taxes & fees
2 Jan - 3 Jan 2025
Waldorf Astoria Chicago
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About the area

Map
160 E Pearson Street, Chicago, IL, 60611

What's nearby

  • Water Tower Place - 1 min walk
  • Michigan Avenue - 2 min walk
  • Chicago Riverwalk - 17 min walk
  • Millennium Park - 2 min drive
  • Navy Pier - 4 min drive

Getting around

  • Chicago Midway Airport (MDW) - 32 min drive
  • Chicago O'Hare International Airport (ORD) - 40 min drive
  • Chicago, IL (PWK-Chicago Executive) - 48 min drive
  • Chicago 18th Street Station - 4 min drive
  • Millennium Station - 20 min walk
  • Chicago Van Buren Street Station - 29 min walk
  • Chicago Station (Red Line) - 7 min walk
  • Grand Station (Red Line) - 14 min walk
  • Chicago Station (Brown Line) - 14 min walk

Restaurants

  • ‪Gino's East - ‬5 min walk
  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Harry Caray's 7th Inning Stretch - ‬2 min walk
  • ‪Garrett Popcorn Shops - ‬1 min walk
  • ‪Wildberry Pancakes and Cafe - ‬1 min walk

About this property

The Ritz-Carlton, Chicago

The Ritz-Carlton, Chicago offers a great location, putting you within a short 10-minute walk of Michigan Avenue and State Street. Guests can visit the spa to indulge in massages, body wraps or facials, and Italian cuisine is served at Torali Italian-Steak, which is open for breakfast, lunch and dinner. Other highlights include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Chicago Station (Red Line) is 7 minutes and Grand Station (Red Line) is 14 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 434 rooms
    • Arranged over 31 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Express check-in available
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • WiFi in rooms*
LOCAL_PARKING

Parking

    • On-site valet parking (USD 82.00 per night; includes in/out privileges)
    • Wheelchair-accessible van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Yoga classes
  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Sailing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Lever door handles
  • Well-lit path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Torali Italian-Steak – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Torali Bar – On-site bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per night (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 14 to 28 per person
  • Late check-in between midnight and 6:00 AM can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 250 per accommodation, per stay

Parking

  • Valet parking costs USD 82.00 per night with in/out privileges

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

Frequently asked questions

Does The Ritz-Carlton, Chicago offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Chicago?
Yes, there's an indoor pool.
Are pets allowed at The Ritz-Carlton, Chicago?
Yes, pets are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 250 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Ritz-Carlton, Chicago?
Yes. Valet parking costs USD 82.00 per night. Electric car charging is available.
What are the check-in and check-out times at The Ritz-Carlton, Chicago?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.
Is there an on-site casino at The Ritz-Carlton, Chicago?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (11-min walk) is nearby.
What is there to do at The Ritz-Carlton, Chicago and nearby?
Have fun with nearby activities such as cycling and sailing. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz-Carlton, Chicago also has a fitness centre and a garden.
Are there restaurants at or near The Ritz-Carlton, Chicago?
Yes, Torali Italian-Steak offers Italian cuisine.
What's the area around The Ritz-Carlton, Chicago like?
The Ritz-Carlton, Chicago is in Downtown Chicago, a short 7-minute walk from Chicago Station (Red Line) and 17 minutes' walk from Chicago Riverwalk.

The Ritz-Carlton, Chicago Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

Ben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kate, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We started coming to Chicago over past five years and the service at the Ritz is always excellent. We never stay anywhere but the ritz.
Peggy, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

EDER, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary Beth, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jordan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Giuseppe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brad, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dave, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Poor facilities and Services
This is not a Ritz Carlton Hotel. Dirty and bad conditions towels. Unpolite staff at front desk, especially Ryan. Unskilled concierges at night. The property is old, with poor spa facilities. Rooms are old and without automation. Cheap finishings at bathroom. Bar and Restaurant with no charm. Having a Starbucks inside is something for a 3 or 4 star hotel.
Felipe, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis Carlos, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marsha, 5-night trip
Verified Hotels.com guest review

6/10 Good

Pablo, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Jack, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
irene, 2-night family trip
Verified Expedia guest review

8/10 Very good

gerardo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Latisha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spectacular
Caryl, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jill, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had a wonderful time at the Ritz. The staff went above and beyond to ensure my requests and needs were addressed. A special shout out to Tobias (Toby) at the front desk for his exceptional hospitality and service. The only issue I had is the lack of vegan dining options.
Dwarkaprasad, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Incredible place to stay
Joseph, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Valet is a must for this place. Beautiful rooms, stunning views, fantastic customer service from staff. Take a lyft uber or walk. Very convenient location.
Luke, 3-night trip
Verified Expedia guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Onsite Restaurant/Bar & Property Cleanliness
Check-In Time
4:00 PM