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Quality Inn Merchants Drive

2.5 star property
City centre Knoxville hotel with bar/lounge

Choose dates to view prices

Photo gallery for Quality Inn Merchants Drive

Cozy living room with a fireplace, comfortable seating, and large windows offering a view of the outdoors.
Check-in at our welcoming reception area, featuring a flat-screen TV, printer, and computer.
Enjoy meals and meetings in this spacious dining area with a large table and comfortable seating.
Relax by the pool surrounded by a spacious deck and shaded seating area.
Two double beds with wooden headboards and white linens, a green accent wall, and a window with beige curtains.
In the heart of Knoxville, Quality Inn Merchants Drive offers a warm welcome with breakfast buffet, a cozy coffee shop/cafe and laundry facilities. Unwind near the fireplace in the lobby or enjoy some fresh air by the seasonal outdoor pool.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Reception fireplace
  • Front desk safe

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is £55
includes taxes & fees
13 Aug - 14 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(63 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Fan
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Fan
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, individually furnished, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Fan
  • 24.2 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is £53
includes taxes & fees
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About the area

Map
117 Cedar Lane, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 2 min drive - 1.7 km
  • Knoxville Convention Center - 6 min drive - 8.6 km
  • University of Tennessee - 7 min drive - 8.9 km
  • Neyland Stadium - 7 min drive - 9.9 km
  • Knoxville Zoo - 10 min drive - 11.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬17 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Quality Inn Merchants Drive

Quality Inn Merchants Drive puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of Neyland Stadium. Fellow travellers like the helpful staff and overall property condition.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 128 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (2 total, up to 23 kg per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Seasonal outdoor pool
  • Lockers available

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available
ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Cots/infant beds are available for USD 10 per night
  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM
  • The seasonal pool is open from April to October

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville
HELP_OUTLINE

Frequently asked questions

Does Quality Inn Merchants Drive offer free cancellation for a full refund?

Yes, Quality Inn Merchants Drive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn Merchants Drive?

Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 10 PM.

Are pets allowed at Quality Inn Merchants Drive?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn Merchants Drive?

Sorry, there's no on-site parking at Quality Inn Merchants Drive.

What are the check-in and check-out times at Quality Inn Merchants Drive?

You can check in starting at 3 PM. Check-out time is 11 AM.

What is there to do at Quality Inn Merchants Drive and nearby?

Quality Inn Merchants Drive has a seasonal outdoor pool.

Does Quality Inn Merchants Drive have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Quality Inn Merchants Drive like?

Quality Inn Merchants Drive puts you in Inskip, in the heart of Knoxville. Popular attractions include University of Tennessee, which is 7 minutes away by car.

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Quality Inn Merchants Drive Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Shower
Breakfast
Location
Car
Vat
Value
Bathroom

Reviews

10/10 Exceptional

West Memphis QI

Very nice room; pool was clean; free breakfast was good. Staff friendly. Would recommend.
Doug, 1-night trip

4/10 Fair

Staff was friendly but beyond that it was nothing to write home about. Glad we were only there for a few hours to sleep. Not a nice room and breakfast was sorely lacking.
Louise, 1-night trip

10/10 Exceptional

The accommodations and staff are top notch!
Robert, 2-night trip

8/10 Very good

The breakfast was so-so. The hotel is old, so its layout is not very good. The surroundings are safe
1-night trip

10/10 Exceptional

Home fro FL

Everything great
Michael, 1-night trip

8/10 Very good

Convenient, close to interstate and a number of dining options.
Lawrence, 4-night trip

6/10 Good

They dirt under my sock indicated that the floor was dirty. An earring fell and went under the bed. When moved back, under yhe bed was full of dirt, dust and crumbs. One of the bedspreads had two cigarette burn holes in it. I killed 7 green flies in the room. There was a trash can near the steps by room which may account for this.
Diana, 2-night trip

8/10 Very good

excellent stay
Jose, 1-night trip

8/10 Very good

Quiet
Phillip, 1-night trip

10/10 Exceptional

Will be booking again simply for the best sleep in an ultra comfy bed.
Andrea, 4-night trip

6/10 Good

The elevator was scary. Wasn’t sure if it was going to make it. The sheets on the bed were very wrinkled and I found a hair in the bathtub.
Pamela, 1-night trip

6/10 Good

Sheets were soiled and not the cleanest room. Very limited Breakfast hours, 6a-9am.
Donald, 1-night trip

10/10 Exceptional

very good location.excellant staff
Joseph, 2-night trip

10/10 Exceptional

Good service, nice clean room and comfortable bed.
Nelson, 1-night trip

10/10 Exceptional

Very clean safe good food
Joseph, 2-night trip

4/10 Fair

Old and dirty

Pretty run down and dirty. I guess it’s priced accordingly.
1-night trip

2/10 Poor

a man got the same room key to our room and entered our room at 1AM
Jacob, 1-night trip

2/10 Poor

Checked in. Entered the room, than checked out without using. Asked the person at the desk for a refund. Room did not meet with expectations. I got charged nevertheless.
John, 2-night trip

10/10 Exceptional

This property was surprisingly pleasant, especially for the excellent price! The area is decent but there were a few people hanging around the property that were not staying there. Check in was great and all staff were friendly!
Emily, 1-night trip

2/10 Poor

Bunch of liers but hey. Stay here if you want ut i told gou so
Robert, 2-night trip

8/10 Very good

Room 301 had super comfy beds. Perhaps the best out of any hotels or motels i have stayed. The ac ran nice and quietly and actually worked better than some pricey hotels ive stayed at recently. Was pleased with the room for the price I paid
3-night trip

10/10 Exceptional

Service was fantastic. We will return!
Chelsey, 1-night trip

10/10 Exceptional

Nice stay. Great rates.
gabriel, 2-night trip

10/10 Exceptional

Hotel was clean, easy check in and check out. Room was clean and the king size bed was so comfortable. I will definitely stay there when we go back to TN.
Victoria, 1-night trip

2/10 Poor

Will not be coming back.

Upon entering the room it had a terrible sewage/stale cigarette smell in a non smoking room. One the of pillows still had makeup on it from the previous guest. We informed the front desk that we need new sheets because of the makeup covered pillow and left again for the evening. 5 hours later we returned to the bed remade but the pillow with the making STILL HAD THE DIRTY PILLOW CASE ON IT. Went to front desk to get another pillow case and they said they didnt have any at the front desk, she reluctantly then gave me 2 pool towels. There were burns marks in the comforter as well. There was hair in the shower and the drain was in disrepair. The mirror looked like it hadnt been cleaned in a very long time. Unfortunately the staff I encountered werent all that friendly to top it all off.
Moriah, 1-night trip