Palace Hotel, a Luxury Collection Hotel, San Francisco

5.0 star property
Luxury hotel with 2 restaurants, near Oracle Park

Choose dates to view prices

Palace Hotel, a Luxury Collection Hotel, San Francisco offers a great location, putting you within a short 10-minute walk of San Francisco Museum of Modern Art and Union Square. Guests can take a dip in the indoor pool or grab a bite to eat at Garden Court, which is one of 2 restaurants and serves breakfast and lunch. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness centre and a hot tub. The helpful staff and comfortable guest rooms get great marks from fellow travellers. Public transportation is only a short walk: Market St & New Montgomery St Stop and Montgomery St. Station are only steps away.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is £285
includes taxes & fees
4 Jun - 5 Jun

Why we love this property

Taste of California
Savour Californian cuisine at 2 restaurants, grab coffee at the cafe, or sip at the bars. Enjoy vegan and vegetarian options with a buffet breakfast.
Dreamy sleep essentials
Slip into premium dressing gowns at this hotel. Blackout drapes keep the morning light at bay, while Frette Italian sheets enhance the plush bedding.
Rooftop garden oasis
Marvel at the city centre views from this historic hotel's rooftop garden. Located in a charming historical district, it offers a peaceful urban escape.

Room options

Available filters for rooms
Showing 20 of 20 rooms

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(81 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(64 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Grand Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite, 1 Bedroom

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • City view
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom

  • City view
  • 186 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Hearing Accessible)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
2 New Montgomery St, San Francisco, CA, 94105

What's nearby

  • Palace Hotel - 1 min walk - 0.1 km
  • San Francisco Museum of Modern Art - 3 min walk - 0.3 km
  • Moscone Convention Center - 5 min walk - 0.4 km
  • Union Square - 5 min walk - 0.5 km
  • Embarcadero Center - 11 min walk - 1.0 km

Getting around

  • San Francisco International Airport (SFO) - 28 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 33 min drive
  • Concord, CA (CCR-Buchanan Field) - 34 min drive
  • Bayshore Station - 8 min drive
  • 22nd Street Station - 12 min drive
  • San Francisco Station - 22 min walk
  • Market St & New Montgomery St Stop - 1 min walk
  • Montgomery St. Station - 2 min walk
  • Market Street & 2nd Street Tram Stop - 2 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Ghirardelli Ice Cream & Chocolate Shop - ‬1 min walk
  • ‪Uno Dos Tacos - ‬3 min walk
  • ‪Asha Tea House - ‬3 min walk
  • ‪Oren's Hummus - ‬3 min walk

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

  • Palace Hotel, a Luxury Collection Hotel, San Francisco offers a great location, putting you within a short 10-minute walk of San Francisco Museum of Modern Art and Union Square. Guests can take a dip in the indoor pool or grab a bite to eat at Garden Court, which is one of 2 restaurants and serves breakfast and lunch. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness centre and a hot tub. The helpful staff and comfortable guest rooms get great marks from fellow travellers. Public transportation is only a short walk: Market St & New Montgomery St Stop and Montgomery St. Station are only steps away.

At a glance

DONE

Hotel size

    • 556 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • An adult aged 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi (speed: 25+ Mbps) and wired internet access in rooms*
LOCAL_PARKING

Parking

    • On-site valet parking (USD 72 per day; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (53000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1875
  • Safe-deposit box at front desk
  • Rooftop garden
  • Fitness centre
  • An indoor pool
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Front entrance ramp
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 91
  • Transfer shower
  • Doorbell and phone notifications
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 48-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Wireless Internet access (surcharge) (speed of 25+ Mbps) and wired Internet (surcharge)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Garden Court – This restaurant serves breakfast and lunch.
Pied Piper – This cocktail bar specialises in Californian cuisine and serves dinner and light fare. Open daily.
GC2GO – This coffee shop serves breakfast and light fare. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 47.08 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 49 for adults and USD 25 for children

Renovations and closures

The property will be renovating from 23 April 2026 to 13 May 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Parking

  • Valet parking costs USD 72 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Palace Hotel Luxury Collection
Palace Hotel Luxury Collection San Francisco
Palace Luxury Collection
Palace Luxury Collection San Francisco
Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Frequently asked questions

Does Palace Hotel, a Luxury Collection Hotel, San Francisco offer free cancellation for a full refund?

Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Yes, there's an indoor pool.

Are pets allowed at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Yes. Valet parking costs USD 72 per day. Electric car charging is available.

What are the check-in and check-out times at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Palace Hotel, a Luxury Collection Hotel, San Francisco?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (21-min drive) is nearby.

What is there to do at Palace Hotel, a Luxury Collection Hotel, San Francisco and nearby?

Have fun with nearby activities such as sailing and practise your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Palace Hotel, a Luxury Collection Hotel, San Francisco also has 2 bars and a fitness centre.

Are there restaurants at or near Palace Hotel, a Luxury Collection Hotel, San Francisco?

Yes, there are 2 on-site restaurants, featuring Californian cuisine.

What's the area around Palace Hotel, a Luxury Collection Hotel, San Francisco like?

Palace Hotel, a Luxury Collection Hotel, San Francisco is in Downtown San Francisco, a short 1-minute walk from Market St & New Montgomery St Stop and 6 minutes' walk from Moscone Convention Center.

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Reviews

Palace Hotel, a Luxury Collection Hotel, San Francisco Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The indoor pool was a highlight for many guests, offering a great experience with amenities like lap swimming and a hot tub. (15 reviews)
  • The property's gym was a highlight and a great amenity. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Food
Amenities
Lobby
Bed
History
Historical

Reviews

Verified

10/10 Exceptional

Friendly staff, the doormen were very helpful!
Josh, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel with a very clean room
Alex, 1-night trip
Verified

10/10 Exceptional

Excelent, the rooms were super clean and great locstion helpfull stuff. Will definitely visit when back to SF
Deniz, 2-night trip
Verified

10/10 Exceptional

The staff was super friendly and accommodating. The Palace is a charming and classic place, and they've really balanced old-school charm with modern amenities. The pool and gym were a highlight.
Claire, 2-night trip
Verified

10/10 Exceptional

Stand outs: the staff, the pool, the polar bear Christmas decorations, and close to restaurants.
Janet, 2-night trip
Verified

10/10 Exceptional

Hotel was beautiful and rooms were very clean and with a great view.
Tania, 1-night trip
Verified

8/10 Very good

Been there many times. Historic classy hotel
Allan, 2-night trip
Verified

10/10 Exceptional

I’m happy we stayed here. The room was clean and comfortable, great home base after a long day of exploring. Ghirardelli is right next door, which was great!
Sara, 3-night trip
Verified

10/10 Exceptional

Just a spectacular place to stay! Beautifully appointed. All staff were very friendly and accommodating We will definitely be back!
Mandana, 1-night trip
Verified

10/10 Exceptional

The bidet is the real winner! Overall, it's a good stay.
Rachel, 2-night trip
Verified

10/10 Exceptional

Everything was fantastic including the breakfast!
David, 3-night trip
Verified

10/10 Exceptional

Room was excellent and spotless, desk staff was courteous and very pleasant. Check-in was fast and we recived a call when our suite was ready
Phil, 2-night trip
Verified

10/10 Exceptional

Had a great stay, everything was perfect. Great location and very attentive and friendly staff. Room was amazing and the pool was a great bonus! Absolutely beautiful hotel look forward to staying there again many times in the future.
Vincent, 4-night trip
Verified

10/10 Exceptional

Great hotel, beautiful property, location worked out perfectly.
Al, 3-night trip
Verified

10/10 Exceptional

Excellent location, and staff
Michael, 1-night trip
Verified

10/10 Exceptional

Clean room and comfortable bedding.
christina, 1-night trip
Verified

10/10 Exceptional

Excellent food and service staff.
Dennis, 1-night trip
Verified

8/10 Very good

Service, cleanliness
Debra, 2-night trip
Verified

10/10 Exceptional

I fell asleep as soon as my head hit the pillow. The bed was so comfy. The Buffet breakfast is the best option. The pool area wasn’t tidy. Nobody cleaned up the towels and other stuff the guests left behind. The Christmas ambiance was a plus. Bucketlist checked.
Mildred, 1-night trip
Verified

10/10 Exceptional

Such kind staff, Bill the bell hop called our boy by name and was so engaged
Leanne, 1-night trip
Verified

10/10 Exceptional

Beautiful property located in the Financial district. Staff was very professional and friendly.
Allen, 3-night trip
Verified

10/10 Exceptional

Clean , very friendly , great food , informative staff. Near all local transport.
8-night trip
Verified

10/10 Exceptional

Lovely hotel and excellent service. Great gym and pool
Mary, 3-night trip
Verified

10/10 Exceptional

Incredible hotel

Everything from the room to the service was top notch. Would recommend to anyone who wants an elevated stay in the heart of the city.
Margarita, 2-night trip
Verified

10/10 Exceptional

Amazing staff. Beautiful historical hotel.
Stacey, 1-night trip