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Palace Hotel, a Luxury Collection Hotel, San Francisco

Luxury hotel with 2 restaurants, near San Francisco Museum of Modern Art

  • Free WiFi in the lobby
From
£197

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Suite, 1 Bedroom, Non Smoking (Specialty Suite) - Living Room
  • Indoor Pool
Indoor Pool. Image 1 of 90.
1 / 90Indoor Pool
2 New Montgomery St, San Francisco, 94105, CA, United States of America
8.8.Fabulous.
  • Fantastic property. Great historical value. I loved the vibe. The entrance and lobby area…

    Jan 30, 2020

  • Fantastic hotel and friendly staff. My only negative feedback was the stability of the…

    Dec 26, 2019

See all 887 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Shopping
Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 556 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Fitness centre

What’s around

  • In Downtown San Francisco
  • San Francisco Museum of Modern Art - 6-minute walk
  • Moscone Convention Center - 7-minute walk
  • Oracle Park - 19-minute walk
  • Exploratorium - 19-minute walk
  • Orpheum Theater - 19-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking
  • Superior Suite, 1 Bedroom, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • City Room, 1 King Bed, Non Smoking, View (Market Street View)
  • City Room, 1 King Bed, Non Smoking, City View (New Montgomery Room)
  • City Room, 2 Double Beds, Non Smoking, City View (New Montgomery Room)
  • City Room, 1 King Bed, Non Smoking (Cityscape Room)
  • City Room, 2 Double Beds, Non Smoking, City View (Cityscape Room)
  • Grand Room, 1 King Bed, Non Smoking, City View
  • Junior Studio Suite, 1 Bedroom, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Non Smoking (Palace Suite)
  • Suite, 1 Bedroom, Non Smoking (Specialty Suite)
  • Presidential Suite, 1 Bedroom, Non Smoking
  • Grand Room, 2 Double Beds, Non Smoking, View (Limited View)

What’s around

Landmarks

  • In Downtown San Francisco
  • San Francisco Museum of Modern Art - 6-minute walk
  • Moscone Convention Center - 7-minute walk
  • Oracle Park - 19-minute walk
  • Exploratorium - 19-minute walk
  • Orpheum Theater - 19-minute walk
  • San Francisco City Hall - 26-minute walk
  • Lombard Street - 30-minute walk
  • Pier 39 - 31-minute walk
  • Ghirardelli Square - 35-minute walk
  • 555 California Street - 7-minute walk

Getting around

  • San Francisco International Airport (SFO) 19-min drive
  • Oakland, CA (OAK-Oakland Intl.) 25-min drive
  • Concord, CA (CCR-Buchanan Field) 34-min drive
  • San Francisco Station 22-min walk
  • 22nd Street Station 4-min drive
  • Bayshore Station 9-min drive
  • Market St & New Montgomery St Stop 1-min walk
  • Montgomery St. Station 1-min walk
  • Market St & Kearny St Stop 2-min walk
Profile: Financial District

Profile: Financial District

Embarcadero Center and TransAmerica Pyramid are a must-see for those who visit Financial District, which is noted for its architecture. This lively neighbourhood in San Francisco is well known for its restaurants.

Known widely for its art, this neighbourhood's cultural spots include Wells Fargo History Museum and Pacific Heritage Museum of San Francisco. Check out popular landmarks such as Mechanics Monument and 555 California Street, and enjoy the area's Chinatown.

map
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2 New Montgomery St, San Francisco, 94105, CA, United States of America

At a glance

Hotel size

  • This hotel has 556 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • On-site valet parking (USD 72 per day; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 53000
  • Conference space size (meters) - 4924
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1875
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 48-inch flat-screen TV
  • Pay films
  • Satellite TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Garden Court – This restaurant serves breakfast, brunch and lunch.

Pied Piper Bar – This bar only serves light fare.

Awards and affiliations

The property is a member of Historic Hotels of America.

Small print

Also known as

  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel
  • Palace Luxury Collection San Francisco
  • Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel
  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel
  • Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Optional extras

Valet parking costs USD 72 per day with in/out privileges

Rollaway beds are available for USD 50.0 per night

Buffet breakfast is offered for an extra charge of USD 49 per person (approximately)

Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

Policies

This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 72 per day. Electric car charging is available.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 18 kg per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 4 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 2 on-site restaurants. Nearby restaurants include Hakkasan (3-min walk), Mazarine Coffee (3-min walk) and California Pizza Kitchen (3-min walk).
  • No, this hotel doesn't have a casino, but San Pablo Lytton Casino (21-min drive) is nearby.
  • Have fun with nearby activities such as sailing and practise your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Palace Hotel, a Luxury Collection Hotel, San Francisco also has 2 bars and a fitness centre.
8.8.Fabulous.
  • 8.0.Very good

    Disappointing renovation work on the exterior and no hot food 24hours. Rude bell boy. Only one others were fine.

    James, 4 night business trip, Dec 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Marvellous hotel but rather expensive. The service is excellent and breakfast is anaphor to remember.

    1 night trip with friends, Nov 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good

    Lovely hotel, large rooms, very well located. Impressed with facilities- large shower, heated toilet seat, large beds, crispy bedsheets. Didn't use the pool but very happy with the room. Would stay again.

    Julija, 3 night family trip, Nov 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great overall, but there are no coffee making facilities in the room, with coffee only available in the lobby until 10am.

    2 night family trip, Oct 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Palace hotel SF

    Great stay in San Francisco and the palace hotel certainly added the wow factor. Centrally located in the city, the hotel added a real touch of luxury.

    Mark, 3 night family trip, Aug 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic hotel, we were a family of five and loved it. Great location as well.

    Jason, 4 night family trip, Aug 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A classic old iconic hotel renovated to a high standard but keeping original features and the high class feel of a bygone era. Small check in area tho with few staff at peak evening check in leading to some delays

    3 night family trip, Aug 15, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great location to explore all. The hotel is very clean and well organised. Beautiful environment. The room was a little small considering rates but was well appointed and comfortable. There were no beverage making facilities in the room which I think is disappointing but seems more the norm in California anyway. Maybe it’s just a British thing.. had complimentary bottles of water which was great but would prefer a kettle related install. If you have a car don’t use the hotel parking as really expensive per day.. we used Hearst Parking located just around the block.. it’s half the price per day than the hotel. No brainier! All in all great hotel.. location.. pricey but that’s the norm for SF.

    3 night trip, Aug 2, 2019

    Verified Expedia guest review

  • 6.0.Good

    Lobby and lounge area was beautiful. Room not ready on time, asked for another robe on the first night brought it at eight on our last night. No information at check in

    3 night romance trip, Jul 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful stay

    Fantastic location. Luxurious and spacious for a city hotel. Wished we had stayed longer!

    3 night family trip, Jul 12, 2019

    Verified Hotels.com guest review

See all 887 reviews