Sheraton Fallsview Hotel

Photo gallery for Sheraton Fallsview Hotel

Primary image
Water park
Water park
Water park
Premium bedding, in-room safe, desk, blackout curtains

Overview of Sheraton Fallsview Hotel

Sheraton Fallsview Hotel

4.0 star property
Riverfront hotel with water park, near Fallsview Indoor Waterpark

7.6/10 Good

4,576 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is £146
Price available on 5/9/2022
Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
Main amenities
  • Housekeeping (on request)
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Water park
  • Nightclub
  • Breakfast available
  • Free casino shuttle
  • 24-hour fitness centre
  • Valet parking
  • Self parking
For families
  • Children stay free
  • Children's pool
  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Niagara Falls
  • Clifton Hill - 1 min walk
  • Fallsview Indoor Waterpark - 2 min walk
  • Casino Niagara - 7 min walk
  • Rainbow Bridge - 8 min walk
  • Maid of the Mist - 14 min walk
  • Fallsview Casino - 17 min walk
  • Niagara Falls State Park - 20 min walk
  • Seneca Niagara Resort & Casino - 20 min walk
  • American Falls - 25 min walk
  • Niagara SkyWheel - 1 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 18 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive
  • Niagara Falls Station - 5 min drive
  • Niagara Falls Station - 29 min walk
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 30 min walk
  • Free casino shuttle

About this property

Sheraton Fallsview Hotel

Placing you only steps from Clifton Hill, Sheraton Fallsview Hotel features a casino and a nightclub. Guests can visit the spa to be pampered with hot stone massages, aromatherapy or Ayurvedic treatments, and Massimo’s Italian, one of 3 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this upmarket hotel include a water park, an indoor pool and an outdoor pool. Fellow travellers say good things about the location and sightseeing.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 669 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • On-site self-parking (CAD 39 per night; includes in/out privileges)
  • On-site valet parking (CAD 59 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Off-site

  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Water park access (surcharge)
  • Children's pool
  • Mini golf
  • Local/corner shop

What to do

  • Mini golf
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business centre
  • 18 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Water park access (surcharge)
  • Arcade/games room
  • Casino
  • Full-service spa
  • Nightclub
  • 40 casino gaming tables
  • 1700 casino slot machines
  • Casino VIP room
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English
  • French

Room amenities

Be entertained

  • 37-inch TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

Christienne Fallsview Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Massimo’s Italian – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fallsview Buffet – This buffet restaurant only serves dinner. Open daily.
Breakfast Buffet on 13 – This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb – This wine bar only serves dinner. Open daily.
Starbucks – This coffee shop serves breakfast and lunch. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for CAD 15.95 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of CAD 42.95 for adults and CAD 21.48 for children (approximately)

Children & extra beds

  • Rollaway beds are available for CAD 25.0 per stay

Parking

  • Self-parking costs CAD 39 per night with in/out privileges
  • Valet parking costs CAD 59 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Frequently asked questions

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

6/10 Good

William, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Shahin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I stay one week in hotel with my family we had a good time hotel is very clean and very comfortable the stay was very nice if I go Niagara Falls again I stay in this hotel again highly recommended hotel
Paramjit, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst 5* hotel ever stayed !!!
This is the worst 5* hotel that I have ever stayed. I stayed for 2 nights,. On the first night I was given a room that that is so tiny and has NO CLOSET. The window comes with metal louvre and when open the glass widow is sealed and to my horror, it looks into a corridor that is less than 1meter away. I went down to the reception to request a change of room but was told that it’s fully booked. I have booked this hotel months ago. The reception then offered to waived my parking charges and when she realised that I did not drive, she’s said “just too bad” and there’s nothing she can do about it. After paying so much for a “luxury room” in a 5* hotel, it’s just unacceptable. Worst still, the room has no coffee maker and there’s no where you can hang your clothes. The 2nd day, I met the hotel supervisor and told him about my situation. He was very sympathetic and said that’s not right and kindly arranged to change my room. After moving into my room, which is about twice the size of my 1st room. It has a closet and coffee maker that comes with Starbucks coffee powder and looks like a room from a 5* hotel. However, when I was resting and prepared to sleep, another horrible issue occurred. The aircon unit which is just beside the bed is so noisy that rattle every 10 mins and stop for about 10 mins. The the cycle keeps repeating itself until morning. I was awake throughout the night. I will never stay in another Sheraton hotel again
KWEK, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeremy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vacation
I stayed at the Sheraton Fallsview Hotel in Niagara Falls for 7 days with my elderly grandmother and 3 children. The staff were outstanding in providing the best service possible to accommodate our various needs. The service desk staff offered an upgrade to the room and breakfast immediately upon check in. The view from our room was stunning! The brunch buffet had a good selection of foods that satisfied the variety of palettes of my family. The only issues that I had during our stay was with one rude waiter on the last day of our stay. The other service staff took notice and went over and above providing service to us. There was also one housekeeping staff member that did a very minimal job when she was to clean our room. Other than that, I would definitely stay at this hotel again! We were all very relaxed and enjoyed ourselves thoroughly.
Madelaine, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mariam, 1-night trip
Verified Hotels.com guest review

4/10 Fair

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philippe, 4-night family trip
Verified Hotels.com guest review