Chania (CHQ-Ioannis Daskalogiannis) - 37 min drive
Restaurants
Χάλαρο - 5 min walk
Τσιγκέλια - 1 min walk
Cool Cafe - 5 min walk
Μαντείο - 4 min walk
Crazy Taste - 2 min walk
About this property
Hotel Castle Suites
When you stay at Hotel Castle Suites, you'll be within a 15-minute drive of Agia Marina Beach and Old Venetian Harbor. Guests can indulge in massages at the spa, and Greek cuisine is served at Castro Restaurant, which is open for breakfast, lunch and dinner. There are 3 poolside bars and a bar/lounge, and apartments offer flat-screen TVs and fridges.
Languages
English, Greek
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:30 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Property amenities
Beach
Direct access to the beach
Pool/Spa
Seasonal outdoor pool
Full-service spa
Massages
Spa services
Internet
Free WiFi
Parking and transport
Free self-parking on site
Free off-site parking within 33 ft
Street parking available
Family friendly
Children's pool
Playground
High chair
Children's games
Children's toys
Bed rails
Restaurants on site
Castro Restaurant
Food and drink
Fridge
Electric kettle
Dining
Continental breakfast available for a fee daily 8:30 AM–10:30 AM: EUR 9 for adults and EUR 7 for children
1 restaurant and 1 coffee shop/cafe
3 poolside bars and 1 bar
Snack bar/deli
Coffee/tea in a common area
Couples dining
Private picnics
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Bath or shower
Towels provided
Living spaces
Library
Entertainment
Flat-screen TV with cable service
Games room
TV in a common area
Outdoor areas
Terrace
Garden
Picnic area
Laundry
Dry cleaning/laundry service
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No lifts
Designated smoking areas
Services and conveniences
Tour/ticket assistance
Safe
Multilingual staff
Safe at front desk
Front desk (limited hours)
Corner/local shop
ATM/banking services
Communal living room
On-site shopping
Champagne service
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
General
50 rooms
3 floors
4 buildings
Built in 2003
Traditional architecture
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages.
Dining
Castro Restaurant – Overlooking the garden, this family restaurant specialises in Greek cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Fees & policies
Refundable deposits
Deposit: EUR 300 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 29 February, EUR 0.50 per accommodation, per night
A tax is imposed by the city: From 1 March to 31 October, EUR 1.50 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 9 for adults and EUR 7 for children
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
The seasonal pool is open from May to October
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number Castle Suites Hotel
Also known as
Castle Suites
Hotel Castle Suites Platanias
Hotel Castle Suites Aparthotel
Hotel Castle Suites Aparthotel Platanias
Frequently asked questions
Does Hotel Castle Suites offer free cancellation for a full refund?
Yes, Hotel Castle Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Castle Suites?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Castle Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Castle Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Castle Suites?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Castle Suites and nearby?
Hotel Castle Suites has 3 poolside bars, a spa and a fitness centre, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Hotel Castle Suites?
Yes, Castro Restaurant offers al fresco dining, Greek cuisine and garden views.
What's the area around Hotel Castle Suites like?
Hotel Castle Suites is a short 20-minute walk from Agia Marina Beach and 4 minutes' walk from Platanias Beach.
Hotel Castle Suites Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
6.8/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
8/10 Very good
12 Aug 2024
Nice hotel, good location.
The deluxe 2-bed apartment was ideal for our family holiday. Kitchenette was good enough to make tea/coffee and keep drinks cool in the fridge. All clean. Good pool. Friendly and helpful staff. Maybe a bit of maintenance was required in the room: couple of light switches not working reliably. Excellent location for all the tavernas on the main street and the beach.
David
David, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
7 Aug 2024
Astrid
Astrid, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sept 2023
Great location near beaches and shops. Plenty of pools. Rooms were okay and balcony was great.
Brian
Brian, 7-night trip
Verified Expedia guest review
8/10 Very good
1 Oct 2022
Maria
Maria, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Aug 2024
Christel
Christel, 7-night family trip
Verified Hotels.com guest review
4/10 Fair
16 Jul 2024
Hotel with potential…
Ohhhh the potential of this hotel…. But not well kept at all. We got a smelly bathroom, bad Wi-Fi, closed bars and stores. Very uncomfortable beds and the rooms generally needs a makeover.
Elin
Elin, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jul 2024
Björgvin
Björgvin, 4-night trip
Verified Hotels.com guest review
8/10 Very good
17 Aug 2023
Castle Suites
The people were great and the service they provided i cant complain about at all. The room were ok nothing special at all but the bathroom was small and the showers were really small allmost so you didnt fit inside it.
The construction of the shower were to close to the toilettseat also so the walls couldnt keep water in so the whole bathroom were wet.
The gym was a joke tho. The treadmill didnt work, the exercise bike didnt work fully either, were more a gym for lifting weights only so a big minus on that one. Pool area was ok. I wouldnt say 4 star more like a 2 plus or max 3 star hotell.