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Best Western Pontypool Metro Hotel

3.0 star property
City centre Pontymoile hotel with bar/lounge

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Photo gallery for Best Western Pontypool Metro Hotel

Bar (on property)
Exterior
Food and drink
Daily continental breakfast (GBP 8.50 per person)
Standard Room, 2 Single Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
When visiting Pontypool, Best Western Pontypool Metro Hotel is a great choice to consider. For a bite to eat, guests can visit Lounge Area, which serves breakfast, lunch and dinner. The helpful staff and overall property condition get good marks from fellow travellers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Electric vehicle charging point
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Free self-parking
  • Free toiletries
The current price is £51
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking

Family Room, 1 Double Bed, Non Smoking | Room amenity

Family Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Non Smoking

Room amenity

Standard Room, 2 Single Beds, Accessible, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Lower Mill Field, Pontypool, Wales, NP4 0XB

What's nearby

  • Pontypool Park - 14 min walk
  • Llanfrechfa Grange Hospital - 6 min drive
  • Celtic Manor Resort Golf Club - 14 min drive
  • Big Pit National Coal Museum - 15 min drive
  • Principality Stadium - 28 min drive

Getting around

  • Cardiff International Airport (CWL) - 55 min drive
  • Bristol International Airport (BRS) - 60 min drive
  • Cwmbrân Station - 9 min drive
  • Newbridge Station - 11 min drive
  • Pontypool & New Inn Station - 12 min walk

Restaurants

  • ‪McDonald's Pontypool - ‬1 min walk
  • ‪Shaheen Tandoori - ‬3 min drive
  • ‪Subway - ‬1 min walk
  • ‪The Open Hearth - ‬5 min drive
  • ‪KFC - ‬1 min walk

About this property

Best Western Pontypool Metro Hotel

When visiting Pontypool, Best Western Pontypool Metro Hotel is a great choice to consider. For a bite to eat, guests can visit Lounge Area, which serves breakfast, lunch and dinner. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Polish

At a glance

DONE

Hotel size

    • 53 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 AM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Lounge Area – This diner serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Starbucks – On-site coffee shop.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 8.50 per person
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Metro Hotel
Best Western Pontypool Metro
Best Western Metro
Best Western Pontypool Metro Hotel Wales
Best Western Pontypool Metro
Best Western Pontypool Metro Hotel Hotel
Best Western Pontypool Metro Hotel Pontypool
Best Western Pontypool Metro Hotel Hotel Pontypool

Frequently asked questions

Are pets allowed at Best Western Pontypool Metro Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Pontypool Metro Hotel?

Yes, there's free self parking. Parking spaces may be limited. Motorhome/coach/lorry parking and electric car charging are available.

What are the check-in and check-out times at Best Western Pontypool Metro Hotel?

Check-in start time: 3:00 PM; check-in end time: 7:00 AM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless social distancing and check-out are available.

What's the area around Best Western Pontypool Metro Hotel like?

Best Western Pontypool Metro Hotel is in Pontymoile, a short 14-minute walk from Pontypool Park.

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Best Western Pontypool Metro Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Really lovely Hotel stay!
Ethan, 2-night trip

10/10 Exceptional

Very helpful, friendly staff and rooms were of a very high standard. Would stay again if in the area.
Paul, 1-night trip

10/10 Exceptional

Great stay as usual
Great stay , lovely place
Glen, 2-night trip

8/10 Very good

Nice hotel for the money
Kevin, 2-night trip

10/10 Exceptional

Fantastic stay
Simple easy check-in , the carpark was secure and well lit which is a bonus The room was clean and tidy bed was comfy
Peter, 1-night trip

10/10 Exceptional

Would stay again
Nice hotel, very quiet despite being on a main road. The room was warm and very clean, good tv and tea and coffee making facilities.
Jeremy, 1-night trip

10/10 Exceptional

Well maintained and friendly hotel, perfect for our overnight stay, very comfy
Kim, 1-night trip

10/10 Exceptional

Nice comfortable room.. Warm.. Highly recomended...
Bronwen, 1-night trip

10/10 Exceptional

Good for short stay.
Chi Kin Leo, 1-night trip

10/10 Exceptional

Clean hotel friendly helpfull staff
Neil, 1-night trip

10/10 Exceptional

Excellent place with excellent staff very welcoming and polite .
natasha, 1-night trip

10/10 Exceptional

Everything was lovely tye place and the staff x
natasha, 1-night trip

10/10 Exceptional

Excellent Night stay
Excellent night stay. Warm. Comfortable clean Room. Check in was quick and reception staff were friendly and welcoming..
Bronwen, 1-night trip

10/10 Exceptional

Christmas family visit
Great welcome. Friendly and very helpful staff. Nothing was too much trouble for them. Would highly recommend.
Linda, 2-night trip

10/10 Exceptional

Great Stay
Great two night stay at the Pontypool Metro. A modern, clean, and stylish hotel with excellent service and a great self service breakfast.
John, 2-night trip

10/10 Exceptional

Have stayed before & have booked to stay again
Shaun, 2-night trip

8/10 Very good

Good location and price point
Overall good, not bad location to walk to town centre and other amenities
LEE, 2-night trip

8/10 Very good

The hotel was everything that I needed it to be, but the receptionist was very unhelpful and lazy.
Mark, 1-night trip

10/10 Exceptional

Always a pleasure to stay there and staff are very welcoming
Paul, 1-night trip

8/10 Very good

Good stop over.
Fit the purpose of a stop over whilst visiting family. Good size room with sofa bed. Decent breakfast but could have done with a vegetarian cooked options.
Nik, 1-night trip

10/10 Exceptional

Decent hotel
We stayed here for 1 night as we had a gig in Crumlin. Room and breakfast were good. One small issue was to charge my car would have been a flat fee of £30 so I didn’t use and went to a rapid charge site on my way home. I would definitely stay here again if I was in the area
Glenn, 1-night trip

10/10 Exceptional

Always nice staff and a good place to stay
Neil, 2-night trip

8/10 Very good

Always a pleasure to stay there
Paul, 5-night trip

8/10 Very good

Always a pleasure to stay there and staff are very welcoming
Paul, 1-night trip

10/10 Exceptional

Nice comfortable location. Suitable for night stop as part of a longer trip. Recommended.
Richard, 1-night trip