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Verdanza Hotel San Juan

Family-friendly hotel with 2 restaurants, near Carolina Beach

  • Free WiFi
From
£145

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7.2.Good.
  • I was in an old and very outdated room with very uncomfortable and squeaky bed. Pillows…

    Apr 5, 2019

  • Love the room near the pool. Nice big balcony. Very nice facilities and pet friendly. I…

    Apr 15, 2021

See all 544 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 222 guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • In-room childcare (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Free toiletries

What’s around

  • In Isla Verde
  • Carolina Beach - 5-min walk
  • San Jorge Children's Hospital - 3.1 mi / 4.9 km
  • The Mall of San Juan - 3.5 mi / 5.7 km
  • Jose Miguel Agrelot Coliseum - 4.1 mi / 6.6 km
  • Plaza las Americas - 5.5 mi / 8.8 km
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior King Room Garden/City View
  • Deluxe Room, 1 King Bed, Partial Ocean View
  • Poolside Room, Garden View
  • Superior Room with Two Double Beds
  • Deluxe Room (Two Double Beds)

Location

  • In Isla Verde
  • Carolina Beach - 5-min walk
  • San Jorge Children's Hospital - 3.1 mi / 4.9 km

What’s around

Landmarks

  • In Isla Verde
  • Carolina Beach - 5-min walk
  • San Jorge Children's Hospital - 3.1 mi / 4.9 km
  • The Mall of San Juan - 3.5 mi / 5.7 km
  • Jose Miguel Agrelot Coliseum - 4.1 mi / 6.6 km
  • Plaza las Americas - 5.5 mi / 8.8 km
  • Puerto Rico Convention Center - 5.7 mi / 9.1 km
  • El Yunque National Forest - 15.6 mi / 25.1 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) 6-min drive

At a glance

Hotel size

  • This hotel has 222 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only*
  • 1 per room (up to 55 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 10 per day; includes in/out privileges)
  • On-site valet parking (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16000
  • Conference space size (meters) - 1486
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay films
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mundo Relax. Services include massages.

The spa is open daily.

Dining

Eighty20 – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Burger Bar – This sports bar serves lunch and dinner. Happy hour is offered. Open daily.

Espresso Lab – On-site coffee shop. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Verdanza Hotel San Juan
  • Verdanza Hotel San Juan Hotel
  • Verdanza Hotel San Juan Carolina
  • Verdanza Hotel San Juan Hotel Carolina
  • Verdanza Hotel
  • Verdanza San Juan
  • Verdanza
  • Verdanza Hotel Puerto Rico/Isla Verde
  • Verdanza Hotel San Juan Hotel
  • Verdanza Hotel San Juan Carolina
  • Verdanza Hotel San Juan Hotel Carolina
  • Verdanza Hotel Puerto Rico/Isla Verde

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Self-parking costs USD 10 per day with in/out privileges

Valet parking costs USD 18 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 75 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

Pet deposit: USD 250.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Verdanza Hotel San Juan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs USD 10 per day. Valet parking costs USD 18 per day.
  • Yes, there's an outdoor pool.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 25 kg per pet. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 250.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 2 on-site restaurants, featuring al fresco dining and pool views. Nearby restaurants include Mi Casita (3-min walk), La Piccola Fontana (4-min walk) and Zest (6-min walk).
  • No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (6-min drive) and Sheraton Casino (9-min drive) are both nearby.
  • Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Verdanza Hotel San Juan also has an outdoor pool and a fitness centre, as well as a garden.
7.2.Good.
  • 6.0.Good

    EXTREMELY DISAPPOINTING

    Paid extra for ocean view which was MINIMAL from across the street, between two other high rise hotels! The beach was at least 2 football fields away! The balcony was maybe 2 feet wide and 6 feet long. You can’t even fit a chair on it. It’s literally STANDING ROOM ONLY! The two restaurants inside the hotel were good, accommodating and moderately priced! They only brought fresh towels upon request and did not bring new wash clothes. The iron in the room was the cheapest they could find, leaked and left stains on my clothes!!! I had to change outfits. My last stay was at the Embassy Suites which is right next door, they had far more to offer and were very close in price. I only chose this location for the “ocean view & balcony”! WTBS...I would not stay here again.

    Sonia, 2 night trip, Apr 9, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    You get what you pay for ...don’t stay here

    Terrible experience, cheap looking room, the faucet was broken. Loud music next to my room all night , I could hear everything next to my room , I could not sleep. Strong odor of cannabis next door ...this felt like a cheap hotel. I only stayed for 1 night , it was only to sleep and rest for next day trip back to the US ; I couldn’t rest ...heavy traffic on the hallways and loud noises and music .

    Omar, 1 night trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It’s a NO for me!

    The staff was OK the parking was not free, the hotel room could have been updated as the lobby was because when you walked in it made you feel like you were in somewhere extravagant until you reach the rooms they were old and outdated, The rooms are not clean as they should be, I Ended up booking spring break weekend without knowing the price tripled from their regular weekend, to be honest I would not stay again or recommend this hotel.

    Shanika, 2 night trip, Mar 31, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Lobby was nice and restaurant too. It was a shame balcony door didn’t close, toilet had a leak all bathroom floor was soaked. Called maintenance to fix it. They came but problem continued. I do have to say employees at the lobby were very attentive and available at all times to help. Restaurant employees were very nice too. Overall I would give 7 out of 10 rating.

    Maria, 2 night trip with friends, Mar 27, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Waited five hours just to be able to get in my room over charged did not even get a complimentary breakfast when I was told I was after painting over 1500$

    Stefanie, 5 night trip with friends, Mar 19, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Ok

    Took 3 hours for our room to be ready. We had to wait in a unflamilar place with our bag. Took a very long time to get towels requested. Doors slammed shut so very Loud. Is in a great location next to the beach and has a good view

    Micaiah, 2 night trip with friends, Mar 19, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    It was awful my room wasn’t the cleanest and they als didn’t have wash clothes they gave u hand towels to bath with an awful experience

    Diangelo, 3 night family trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Verdanza Review

    Everything was good...clean room, awesome bed and good COVID19 measures in place. The only issue was the shower that the faucet was loose and not working properly but it was manageable so getting the hot water was the trick and then it was "hot as hell"

    Carlos, 4 night trip, Mar 17, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    A Nightmare !!!!

    Changed room twice . First room, refrigerator didn't work and room phone didn't work. NO WIFI. Second room, no hot water. Couldn't control room temperature and was very cold !!! Had a thin sheet and froze the first night !! NO WIFI either in second room. Missing ceiling pieces in bathroom. Very old and outdated. Reported people having sex in balcony. TERRIBLE !!! Will never come back. Expensive dump !!!!!! I deserved a refund.

    Lillian, 2 night family trip, Mar 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel and surrounding are clean, bur rooms might need a little more cleanliness, specially on corners, and bathrooms

    Kenneth, 1 night business trip, Mar 11, 2021

    Verified Hotels.com guest review

See all 544 reviews