10/10 Exceptional
The hotel is lovely with outstanding amenities. Staff are genuinely friendly. Location is marvelous.
Harold
Harold, 2-night trip
Relais & Chateaux Hotel Castel Fragsburg
Mountain hotel with spa, near Fragsburg Waterfall
Choose dates to view prices
Nestled near Trauttmansdorff Castle Gardens, Relais & Chateaux Hotel Castel Fragsburg is a haven for relaxation. Unwind with aromatherapy at Heilspa or practice yoga in the health club; indulge in regional cuisine and al fresco dining at one of two restaurants. Explore the adjacent golf course, take advantage of bicycle rentals or unwind by the seasonal outdoor pool.
9.6
Exceptional
Popular amenities
- Pool
- Spa
- Airport transfer
- Pet-friendly
- Free parking
- Free Wi-Fi
Main amenities (12)
- Daily housekeeping
- 2 restaurants and bar/lounge
- Full-service spa
- Breakfast available
- Health club
- Sauna
- Steam room
- Free use of bicycles
- Seasonal outdoor pool
- Hot tub
- Room service
- Massage/treatment rooms
For families (6)
- Children stay free
- Babysitting (surcharge)
- Separate sitting area
- Television
- Garden
- Terrace
Why we love this property
Seasonal pool paradise
This luxury hotel boasts a seasonal outdoor pool with loungers and umbrellas. Guests can also unwind in the hot tub after a refreshing swim.
Mountain spa escape
This mountain hotel features a spa with couples' treatment rooms and outdoor spaces. A sauna, hot tub, and yoga classes complete this wellness retreat.
Boutique mountain views
Dine amidst lush gardens at this boutique hotel's restaurant. Historic luxury meets curated decor, creating a mountain retreat full of charm.
Room options
Check availability for these dates
Showing 6 of 6 rooms
Superior Suite
Highlights
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
- Garden view
- 75 sq m
- 1 bedroom
- Sleeps 4
- 1 Double Bed and 1 Double Sofa Bed
Luxury Suite
Highlights
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
- Mountain view
- 85 sq m
- 1 bedroom
- Sleeps 4
- 1 Double Bed and 1 Double Sofa Bed
Junior Suite
10.0Exceptional
1 review
Highlights
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
- Garden view
- 33 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Deluxe Suite
10.0Exceptional
1 review
Highlights
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
- Garden view
- 45 sq m
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Double Sofa Bed
Deluxe Double Room
Highlights
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
- Garden view
- 25 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Suite (Adlerhorst)
Highlights
Deck/patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
- 22 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the area
Via Fragsburg 3, Merano, BZ, 39012
What's nearby
- Biotope Falschauer - 6 min drive - 2.5 km
- Trauttmansdorff Castle Gardens - 6 min drive - 3.1 km
- Merano 2000 Cable Car - 10 min drive - 5.6 km
- Merano Thermal Baths - 11 min drive - 4.8 km
- Ultimo Valley - 15 min drive - 8.4 km
Getting around
- Bolzano (BZO) - 49 min drive
- Valerio Catullo Airport (VRN) - 150 min drive
- Lana-Postal/Lana-Burgstall Station - 17 min drive
- Gargazzone Gargazon Station - 20 min drive
- Vilpiano-Nalles Station - 21 min drive
- Airport shuttle (surcharge)
- Train station drop-off (surcharge)
- Train station pickup (surcharge)
Restaurants
- Engele - 13 min drive
- Tanner - 12 min drive
- Biergarten Schießstand - 11 min drive
- Bistro Mesner Hafling - 17 min drive
- McDonald's - 13 min drive
About this property
Relais & Chateaux Hotel Castel Fragsburg
When you stay at Relais & Chateaux Hotel Castel Fragsburg, you'll be within a 10-minute drive of Fragsburg Waterfall and Trauttmansdorff Castle Gardens. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Prezioso**, one of 2 restaurants, serves Regional cuisine and is open for dinner. This luxurious hotel also features a bar/lounge, a health club and a fitness centre.
At a glance
Hotel size
- 24 rooms
- Arranged over 6 floors
Arriving/Leaving
- Check-in start time: 2 PM; check-in end time: 10:30 PM
- Contactless check-in and check-out are available
- Early check-in subject to availability
- Late check-in subject to availability
- Check-out time is 11 AM
- Late check-out subject to availability
Special check-in instructions
- This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- The front desk is open daily from 7:30 AM - 11:00 PM
- Front desk staffed during limited hours
- If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
- Babysitting*
Pets
- Pets allowed (dogs only)*
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free uncovered on-site self-parking
- Free on-site valet parking
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
- On-site garage
Transfers
- Airport shuttle on request (available 24 hours a day)*
- Train station shuttle available 24 hours a day*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
- 2 restaurants
- Bar/lounge
- Private dining
- Private picnics
- Room service (limited hours)
- Snack bar/deli
Travelling with children
- Children stay for free (see details)
- Childcare in room (surcharge)
What to do
- Yoga classes
- Farming classes
- Pro golf lessons
- Hiking/biking trails
- Ropes course
- Helicopter/aeroplane tours
- Bike tour information
- Golf lessons nearby
- Mountain biking nearby
- Mountain climbing nearby
- Horse riding nearby
- Skiing lessons nearby
- Winery tours nearby
- Fishing nearby
Working away
- 4 meeting rooms
Services
- Front desk (limited hours)
- Concierge services
- Tour/ticket assistance
- On-site car hire
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Free bike hire
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 1 building/tower
- Built in 1624
- Safe-deposit box at front desk
- Garden
- Picnic area
- Terrace
- Library
- Health club
- Adjacent to a golf course
- Seasonal outdoor pool
- Full-service spa
- Hot tub
- Sauna
- Massage/treatment rooms
- Steam room
- At least 80% of food locally sourced
- Vegan dining options
- Vegetarian dining options
- Banquet hall
- Outdoor furniture
- Traditional architecture
Accessibility
- Wheelchair-accessible
- Lift
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Accessible airport shuttle
- Accessible train station shuttle
- Tile flooring in public areas
- Hardwood flooring in public areas
- Hardwood flooring in room
Room amenities
Be entertained
- 1-inch TV
- Satellite TV channels
Home comfort
- Air conditioning (climate-controlled) and heating
- Minibar
- Bathrobes and slippers
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Turndown service
- Bed sheets provided
What to enjoy
- Individually furnished and decorated
- Separate sitting area
Freshen up
- Partially open bathroom
- Free toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Champagne service
More
- Daily housekeeping
- In-room safe
Special features
Spa
Heilspa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 14 years old are not allowed in the spa.
Dining
Prezioso** – This fine-dining restaurant specialises in Regional cuisine and only serves dinner. Reservations are required.
Restaurant Orangerie – Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Awards and affiliations
The property is a member of Relais & Chateaux.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 49 for adults and EUR 49 for children
- Airport shuttle service is offered for an extra charge of EUR 9999 per vehicle (one-way. Maximum occupancy 9999)
- Train station pick-up and train station drop-off services are offered for an extra charge
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between 2 November and 2 April.
Children & extra beds
- In-room babysitting is available for an extra charge
- Airport shuttle service for children costs EUR 9999 (one-way)
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 35 per pet, per night
Pool, spa, & gym (if applicable)
- Pool access available from 7:00 AM to 8:00 PM
- The seasonal pool is open from April to November
- Guests under 14 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT021051A12DG24HFJ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Castel Fragsburg
Castel Fragsburg Hotel
Castel Fragsburg Merano
Fragsburg
Hotel Castel Fragsburg
Hotel Castel Fragsburg Merano
Hotel Fragsburg
Hotel Castel Fragsburg Relais & Chateaux Merano
Hotel Castel Fragsburg Relais & Chateaux
Hotel Castel Fragsburg Relais Chateaux
Relais Chateaux Hotel Castel Fragsburg
Relais & Chateaux Hotel Castel Fragsburg Hotel
Relais & Chateaux Hotel Castel Fragsburg Merano
Relais & Chateaux Hotel Castel Fragsburg Hotel Merano
Frequently asked questions
Is Relais & Chateaux Hotel Castel Fragsburg currently open?
The property is closed between 2 November and 2 April.
Is there a pool at Relais & Chateaux Hotel Castel Fragsburg?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Relais & Chateaux Hotel Castel Fragsburg?
Yes, dogs are welcome. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Relais & Chateaux Hotel Castel Fragsburg?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by Relais & Chateaux Hotel Castel Fragsburg?
Yes, an airport shuttle is available. The charge is EUR 9999 per vehicle one-way.
What are the check-in and check-out times at Relais & Chateaux Hotel Castel Fragsburg?
Check-in start time: 2 PM; check-in end time: 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing is available.
What is there to do at Relais & Chateaux Hotel Castel Fragsburg and nearby?
Have fun with on-site activities such as cycling and hiking. Additional recreation on-site includes helicopter/aeroplane tours and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Relais & Chateaux Hotel Castel Fragsburg also has a seasonal outdoor pool, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Relais & Chateaux Hotel Castel Fragsburg?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Regional cuisine and garden views.
What's the area around Relais & Chateaux Hotel Castel Fragsburg like?
Relais & Chateaux Hotel Castel Fragsburg is located a short 15-minute walk from Fragsburg Waterfall.
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Relais & Chateaux Hotel Castel Fragsburg Reviews
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.2
Location
9.6
Staff & service
9.6
Property conditions & facilities
10/10 Exceptional
Wonderful property!
Bruno
Bruno, 2-night trip
10/10 Exceptional
What amazing people. The service was unmatched, the views are incredible. Absolutely must for a relaxing vacation. The spa is unreal also, must see.
Chris
Chris, 1-night trip
10/10 Exceptional
Super!
Elisabeth
Elisabeth, 2-night trip
10/10 Exceptional
Simplesmente perfeito, adorável e romântico
Excelente. Excedeu as expectativas que já eram grandes pelo material de apresentação do Castel. O jardim é um verdadeiro sonho, só alguém com muita sensibilidade para criar tantos espaços para contemplação e repouso. A gentileza de todos os colaboradores é sincera e contagiante. Nos espaços internos o cuidado com a escolha das peças decorativas é também perfeita. Todos os inúmeros espaços são harmônicos e nos levam ao encantamento. O café da manhã é sensacional, somando a riqueza da cultura gastronômica germânica com a italiana. Assim também o restaurante apresenta pratos excelentes. A localização é perfeita para o “dolce far niente”. Não
se deseja sair do hotel.
Cláudio r
Cláudio r, 1-night trip
10/10 Exceptional
As nice a hotel as you will ever find
The very best of hotels
I just wish they had coffee pots in the rooms
john
john, 3-night trip
10/10 Exceptional
This is one amazing property that’s been in one family for generations
Verified traveller
3-night trip
10/10 Exceptional
Ein ganz besonderes Urlaubshotel
Das Personal ist extrem freundlich. Man kann sich nur wohlfühlen.
Sonja
Sonja, 4-night trip
10/10 Exceptional
This property was amazing. Very high quality furniture, dramatic views, spotless throughout. Attentive staff. Truly wonderful place.
Wendy
Wendy, 7-night trip
10/10 Exceptional
The climb is worth it!
What a gorgeous property! Climbing up a long windy road you are met with an incredible castle like hotel. Surrounded by orchards and flowers you sit on the top of the mountain and look out at a view that is spectacular. The rooms are large and beautifully appointed with cozy down comforters and organic products. It’s a wellness hotel with a spa and pool. The restaurant is all white and filled with flowers from their garden. The food is so fresh and the service is perfect. We are one night at the restaurant. Very gourmet and for us one night was enough. Merano has great restaurants that are more casual but also have spectacular food.
alicia
alicia, 3-night trip
4/10 Fair
Despite an upgrade to a junior suite we had no view other than a tree to the front and the car park to the side. Very disappointing although the room and bed were nice enough. Staff were welcoming and pleasant. The evening meal menu had no prices on it at all which was a bit of a surprise- I found the offerings somewhat odd almost different for the point of being different- the pairings did not really make sense to me or seem attractive. The glass of wine I ordered was the dregs of the bottle and as a result a very small and expensive glass of wine. Breakfast at e25 a head was a very expensive glass of orange juice and croissant!! Overall not our best Relais and Chateau experience.
Russell
Russell, 1-night trip
10/10 Exceptional
Relais et chateau au top ,
Magnifique situation en montagne , place unique , confort et services exceptionnnels.
Le petits déjeuners est extraordinaire .
Sauf que le dernier soir, nous avons attendus Trop longtemps notre plats principales et on n'a pas appréciés notre plats principales à sa juste valeurs .
Yvon
Yvon, 2-night trip
8/10 Very good
Great location with beautiful views of Merano.
Great property and location, but they tried to charge me 300 euros, per night for having a friend in the room (I was on a bike trip). Whe I tried cancelling the reservation, the person at the front desk, said I would be charged for two nights regardless of Expedia terms and conditions. I asked for the manager and the owner showed up, I ended up paying 50 euros per day, although the bed was a queen size but not independent. They tried to "surprise me", but were not successful. Not proper of a hote, let alone a 5 star hotel of this price.
Verified traveller
10/10 Exceptional
Zauberberg
Nach einer engen, aber atemberaubenden Fahrt von Meran zum ehemaligen Jagdschlösschen hinauf, befindet man sich sofort in einer anderen Welt. Ausstattung, Küche und Service vom Feinsten. Preise im rechten Verhältnis. Erholung pur und man kann schnell die Lust verlieren, das Gelände des Hotels zu verlassen. Eigentlich sollte man es nicht weitersagen.
Nobsi
10/10 Exceptional
Really lovely hotel.
Luxurious but relaxed and friendly. Beautiful situation. Best breakfast ever eaten in Italy.
caroline
10/10 Exceptional
En Perle !
Fantastisk, kvalitet i alle ledd: Beliggenhet, kjøkken, personale
arnstein
8/10 Very good
Castello alpino con vista mozzafiato su Merano
Ho passato due giorni con la famiglia tutto perfetto ma la piscina e' piccola e dopo un temporale e' saltata completamente la Wi-Fi e parte dei canali TV senza essere ripristinata
Verified traveller
10/10 Exceptional
Definitely coming back
It was most amazing hotel. The room was pristine, impeccable service,very friendly and accommodating stuff, superb food.
Julia
10/10 Exceptional
Magical
The dining experience alone is worth the cost of the hotel. Truly magical.
Verified traveller
8/10 Very good
Ein sehr schönes Luxushotel
Die Lage und Ausstattung des Hotels ist wunderschön. Sehr liebevoll eingerichtet. Der Blick auf Meran unvergesslich und die Anfahrt durch die Weinberge ein Erlebnis.
Besonders schön sind die Terrassen des Restaurants.
Ein sehr hochpreisiges Hotel, was aber dann doch nicht ganz den Erwartungen an eine Luxusklasse entspricht. Zimmer Deluxe verfügt über keine Badewanne, und nur 4 Handtücher...
Das Essen im Restaurant entspricht überhaupt nicht dem ambitionierten Anspruch der Küche.
Zu teuer für das Gebotene und eine Speisekarte, auf der lediglich die Preise für das Menu und nicht für die einzelnen Gänge zu finden sind, geht gar nicht!
Sehr schön, aber zu teuer!
manuela
10/10 Exceptional
Sensationell
Schon die Auffahrt durch die Weinberge zum Hotel ist ein Erlebnis mit herrlichem Ausblick auf Meran. Sehr aufmerksamer Empfang, romantisch gestalteter Garten und Poolanlage, gute Küche , reichhaltiges Frühstücksbuffet
Chris
6/10 Good
Hotel alten Stils, auf heutigen Standart getrimmt.
Nach einem Aufenthalt in einem Romatikhotel in Kärnten war dieses Haus vom Empfang an enttäuschend. Die Rezeption war besetzt mit einer Dame, die fraglos ihre Ausbildung gemacht hat, aber nur automatisch ihre Floskeln runter rasselte. (z.B. hatten sie eine angenehme Anreise? - wir kamen bei Nieselregen die extrem kurvige Anfahrt herauf..) Wir sollten einen Empfangstrunk sofort einenhmen, wollten aber lieber eine Tasse Kaffee. Es war nicht möglich diesen Trunk gegen Kaffee zu tauschen, also bezahlten wir die 2 Tassen! Die Zimmer sind schön, das Bad und extra WC auch. Der Wellnessbereich ist nicht einladend, da offenbar kaum genutzt, man solle die Sauna auch eine Stunde vorher anmelden, sagte uns der Feldwebel vom Tresen. Der ganze Badebereich war eisekalt- wie sollte man sich da nach einer Stunde anheizen wohlfühlen?? Das Frühstück war typisch für ein Haus mit wenig Besuch - riesiger Tisch mit Ceralien, ein Korb mit verschiedenem Speck und Salamis - keinerlei Schinken oder Schnittkäse. Zu Abend haben wir nicht gegessen da wir echt Angst hatten alleine in den Räumen zu sitzen.
Das Ganze kostete € 310,00 pro Nacht mit Frühstück.
Verified traveller
10/10 Exceptional
Reizvolles Jagdschlösschen in privater Atmoshäre
Schöne Anlage, reizvoll gelegen, wunderbare Aussicht. Freundliches und sehr zuvorkommendes Personal, angenehme Zimmer. Höchst erfreulich das Frühstück mit wirklich frischen Zutaten, der Abend im anerkannt guten Restaurant sehr vergnüglich, mit originellem Menü, schöner Weinkarte und bester Unterhaltung. Rundum erstklassig.
Thomas Schiele
10/10 Exceptional
Brian
Brian, 2-night trip
10/10 Exceptional
Samuel
Samuel, 1-night trip
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