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The Crossroads Hotel Westlands

3.0 star property
Hotel convenient to Nairobi National Museum

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Photo gallery for The Crossroads Hotel Westlands

Exterior
Terrace/patio
1 bedroom, premium bedding, in-room safe, desk
Meeting facility
Reception
Located near the Sarit Centre and The Aga Khan University Hospital, The Crossroads Hotel Westlands offers a warm welcome with in-room WiFi and laundry facilities. Connect with helpful staff, unwind at the conference space, or enjoy luggage storage. Previous guests praise their attentive service.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
  • Laundry facilities
  • Free parking

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Conference space
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Triple Room, 3 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Comfort Triple Room, 3 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
Premium bedding
Blackout curtains
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Suite

1 bedroom, premium bedding, in-room safe, desk

Studio Suite

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Smart TV
Sofa bed
Separate bedroom
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

1 bedroom, premium bedding, in-room safe, desk

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Sofa bed - twin
Premium bedding
Blackout curtains
2 bedrooms
  • 66.00 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Westlands Road, Nairobi, 00200

What's nearby

  • Nairobi National Museum - 10 min walk - 0.9 km
  • Sarit Centre - 15 min walk - 1.3 km
  • The Aga Khan University Hospital - 4 min drive - 2.6 km
  • Yaya Centre - 6 min drive - 4.4 km
  • United Nations Office at Nairobi - 8 min drive - 5.1 km

Getting around

  • Nairobi (WIL-Wilson) - 15 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 30 min drive
  • Syokimau Station - 27 min drive
  • Nairobi Station - 27 min drive
  • Syokimau SGR Railway Station - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Blue Martini - ‬8 min walk
  • ‪Milan Kenya - ‬3 min walk
  • ‪Connect Coffee - ‬8 min walk
  • ‪Open House Restaurant - ‬14 min walk
  • ‪Shamura - ‬2 min walk

About this property

The Crossroads Hotel Westlands

Located just 4.3 mi (6.9 km) from the airport, The Crossroads Hotel Westlands offers a shuttle (available 24 hours). Guests will have free perks such as WiFi and self-parking. Also, United Nations Office at Nairobi and Thika Road Mall are within a short drive. Fellow travellers love the helpful staff.

Languages

English, Swahili

More about this property

VISIBILITY

At a glance

Hotel size

    • 34 rooms

Arriving/Leaving

    • Check-in start time: noon; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (aged 10 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM

Travelling with children

  • Children stay for free (see details)

Working away

  • 3 meeting rooms
  • Conference space (710 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Romance packages

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Area rugs in room
  • Thin carpet in room
ROOM

Room amenities

Be entertained

  • 43-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 7 for adults and USD 4 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per person (one-way)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per accommodation, per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Long-term renters welcome.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

The Crossroads Westlands
The Crossroads Hotel Westlands Hotel
The Crossroads Hotel Westlands Nairobi
The Crossroads Hotel Westlands Hotel Nairobi
HELP_OUTLINE

Frequently asked questions

Are pets allowed at The Crossroads Hotel Westlands?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at The Crossroads Hotel Westlands?

Yes, there's free self parking.

Is an airport shuttle service offered by The Crossroads Hotel Westlands?

Yes, an airport shuttle is available. The charge is USD 25 per person one-way.

What are the check-in and check-out times at The Crossroads Hotel Westlands?

Check-in start time: noon; check-in end time: anytime. Check-out time is 11:00 AM.

Is there an on-site casino at The Crossroads Hotel Westlands?

No, this hotel doesn't have a casino, but Lucky 8 Casino (8-min drive) is nearby.

What is there to do at The Crossroads Hotel Westlands and nearby?

Recommended spots to visit include Nairobi National Museum (13-min walk) and Sarit Centre (15-min walk), along with The Aga Khan University Hospital (1.9 mi) and Yaya Centre (3.1 mi).

What's the area around The Crossroads Hotel Westlands like?

The Crossroads Hotel Westlands is a short 13-minute walk from Nairobi National Museum and 15 minutes' walk from Sarit Centre.

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The Crossroads Hotel Westlands Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location

What guests liked

  • Breakfast was simple but authentic and tasted very nice with a really good selection. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Absolutely lovely, my family and I will definitely stay here again during our next visit. From the breakfast buffet to, the the restaurant and the staff absolutely lovely. My family and I highly recommend 💯❣️
1-night trip

10/10

It was just as it appeared in the booking site, our stay was pleasant and everyone was friendly. I will stay here again and recommend for families. 😊
1-night trip

10/10

Beautiful place
1-night trip

10/10

Great place, would stay there again.
3-night trip

10/10

nice place. good value
2-night trip

8/10

all amenities close by
1-night trip

10/10

We had a wonderful experience--the staff were friendly and very responsive to our needs. The room was excellent--a lot of space, a great view and lots of amenities. The complementary drink was also a nice touch! The surrounding area provides lot of entertainment and shopping options.
1-night trip

8/10

Great hotel
3-night trip

10/10

This hotel has super comfortable rooms.i recommend it
6-night trip

10/10

I had an amazing Time and the staff were so great. Would absolutely recommend. Totally worth it
1-night trip

8/10

The hotel is located in a good area. A number of malls are close by and ample dining.
6-night trip

8/10

Quick stop, clean.
1-night trip

10/10

Very helpful and friendly staff. Good location
2-night trip

8/10

I checked in a day early. Had great service throughout my stay. Loved the location and would stay here again.
1-night trip

10/10

Excellent staff, very friendly. Good location.
3-night trip

10/10

Absolutely amazing! From check-in to check-out. Staff is attentive to anything you need. I highly recommend this hotel.
2-night trip

10/10

Clean room, nice bathroom, great staff.
1-night trip

8/10

It was great. The only complaint would be the breakfast buffet was not great. They had pancakes but no butter or syrup for them.
4-night trip

10/10

The staff did a really great job housekeeping was always on the ball. The breakfast is definitely worth the investment Great way to start a day with areally nice selection. Depending on the activities you have planned the convenience of the location will make a big difference. For me it was quite a bit of travel to try to get out to any of the Safari and interactivities. But any of the Ubers was quick to take care of that.
9-night trip

10/10

It was really good stay and i liked the location it was perfect for me
2-night trip

10/10

As expected, got all the benefits that Expedia promised.
4-night trip

10/10

The staff was amazing for the security guards to front desk. It was five star service.
6-night trip

10/10

Good
2-night trip

10/10

Staff (esp Elijah at the front desk) were very friendly and attentive to our needs. Genuinely warm and hospitable.
2-night trip

10/10

Good location and clean with good amenities
1-night trip