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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel within easy reach of Island at Pigeon Forge

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Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Daily continental breakfast for a fee
Exterior
Reception
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Private kitchenette | Microwave, coffee/tea maker

Reviews

8.4 out of 10
Very good
Surrounded by the beauty of Pigeon Forge, Surestay Plus By Best Western Pigeon Forge offers a rejuvenated retreat. Unwind with laundry facilities and stay connected with public WiFi. With a 24-hour business center, vending machine, and helpful staff nearby LeConte Center at Pigeon Forge is within easy reach.

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (7)

  • Housekeeping (on request)
  • Breakfast available
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Microwave
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Free self-parking
The current price is £46
includes taxes & fees
5 May - 6 May

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
Microwave
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Private bathroom
Hairdryer
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 13 min walk - 1.1 km
  • LeConte Center at Pigeon Forge - 15 min walk - 1.3 km
  • The Ripken Experience - Pigeon Forge - 3 min drive - 1.7 km
  • Dolly Parton's Stampede Dinner Attraction - 3 min drive - 2.4 km
  • Island at Pigeon Forge - 3 min drive - 2.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬13 min walk
  • ‪Margaritavile - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Baskin-Robbins - ‬5 min walk
  • ‪Golden Corral - ‬17 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

At Surestay Plus By Best Western Pigeon Forge, you'll be a short five-minute drive from Island at Pigeon Forge and LeConte Center at Pigeon Forge. Also, The Ripken Experience - Pigeon Forge and Dolly Parton's Stampede Dinner Attraction are a short five-minute drive away. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 AM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1984

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 92
  • Wheelchair-accessible business centre
  • Grab bar in shower
  • Shower grab bar height (centimetres): 80
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

Food and drink

  • Microwave

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0 per stay (rates may vary)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Does Surestay Plus By Best Western Pigeon Forge offer free cancellation for a full refund?

Yes, Surestay Plus By Best Western Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Surestay Plus By Best Western Pigeon Forge?

Sorry, pets aren't allowed.

Is parking offered on site at Surestay Plus By Best Western Pigeon Forge?

Yes, there's free self parking.

What are the check-in and check-out times at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM.

What's the area around Surestay Plus By Best Western Pigeon Forge like?

Surestay Plus By Best Western Pigeon Forge is a short 15-minute walk from LeConte Center at Pigeon Forge and 13 minutes' walk from Old Mill. Travellers say that this hotel is in a good location.

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Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Shower
Bathroom
Location
Parking
Value
Kitchenette

What guests liked

  • Breakfast was consistently described as delicious, good, and better than expected. (43 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Satisfied customer

Staff very friendly , room was excellent , price was great!
Donna, 1-night trip

10/10 Exceptional

The stay was adorable and pleaent, all the staff were friendly and helpful the last day someone came in next door being loud and disruptive but we did not file a complaint and we still did not regret our stay the free breakfast was delightful and the staff made any disreution worth staying for.
Jessica, 2-night trip

10/10 Exceptional

Friendly staff, clean comfortable room.
Tammy, 1-night trip

4/10 Fair

No water for hours. Swam in ocean went to dinner covered in sand. Then out again next morning
Alex, 1-night trip

8/10 Very good

The hotel is old but clean.
Pam, 1-night trip

8/10 Very good

Nice stay
James, 3-night trip

10/10 Exceptional

Great place to stay.
Patricia, 3-night trip

8/10 Very good

Good, basic motel.

Property is older, but obviously has been updated in some ways. Customer service was good when we asked for things. It is very basic, but for the price, it was more than adequate. We were looking for a cheap stay that did not have the unsavory characters often associated with low cost places. Our stay was very quiet, and since it was right off the strip, we had quick access to all the places that interested us. Did not use the breakfast options, so I cannot give any info. But that area looked clean when we checked in. Overall, good basic place for a budget.
2-night trip

10/10 Exceptional

Enjoyed our stay. The 2nd time we have stayed there. Excellent hotel!!!
Donna, 2-night trip

8/10 Very good

Very clean

Super clean and affordable. Only complaint was being able to hear everything, the people outside and in the room next to us.
Lisa, 1-night trip

8/10 Very good

The location was ideal for us.
Alecia, 1-night trip

6/10 Good

Good place

Very nice place to stay.
Donna, 2-night trip

10/10 Exceptional

Great stay!
Shannon, 1-night trip

8/10 Very good

This was a nice simple motel. I will looking for this motel next time I come to pigeon forge to visit. Thank you for a friendly staff older lady with cats.
Kyia, 1-night trip

10/10 Exceptional

Off season for location place was clean and quiet
Brian, 1-night trip

6/10 Good

Budget friendly and clean

Cheap, clean, comfortable. I was surprised based on the price but will definitely stay again.
Tonya, 1-night trip

8/10 Very good

It was clean , staff kind
Allan, 1-night trip

10/10 Exceptional

Great place to stay

Love this place! Clean, nice staff, good breakfast.
Jamie, 1-night trip

8/10 Very good

Room review

Did need a little better cleaning the shower was a little dirty on the outside and had a few hairs left from previous peoples stay. It was in a good location and very nice staff but would have been nice if it was a little cleaner.
Tiffany, 1-night trip

10/10 Exceptional

Clean and friendly

The front office was clean and the lady working was very friendly. It only took a couple of minutes and we were in our room. Very fast and easy check in. The room was clean and comfortable. Looks to have been recently updated. I would absolutely book another stay here without question.
Kristy, 2-night trip

6/10 Good

Not such great location or area. Kind of sketchy parking lot & reception area. Room was old but clean. Not dome where id normally have booked.
Shannon, 1-night trip

8/10 Very good

Good motel for a very reasonable price. Very clean and comfortable. Staff friendly. Breakfast sparse but next to Shoneys. Doesn’t look like much from the outside but inside is updated and nice.
Pamela, 2-night trip

10/10 Exceptional

Very clean place Great price
Kathryn, 1-night trip

10/10 Exceptional

Would stay again

Everything was clean and bed comfortable, my 2 main criteria. We liked the breakfast. The staff was helpful in adding on another night on at the last minute as I needed a handicap accessible room. Would stay again
Catherine, 2-night trip

10/10 Exceptional

Overall nice motel,
Wendy, 1-night trip