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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel within easy reach of Island at Pigeon Forge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Private kitchenette | Microwave, coffee/tea maker
Reception
Exterior
Daily continental breakfast for a fee

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Housekeeping (on request)
  • Breakfast available
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry
Feel at home
  • Microwave
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Free self-parking
The price is £48
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
Microwave
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 13 min walk
  • LeConte Center at Pigeon Forge - 15 min walk
  • Dolly Parton's Stampede Dinner Attraction - 3 min drive
  • Island at Pigeon Forge - 3 min drive
  • Titanic Museum - 4 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬13 min walk
  • ‪Margaritavile - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Baskin-Robbins - ‬5 min walk
  • ‪Golden Corral - ‬17 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

At Surestay Plus By Best Western Pigeon Forge, you'll be a short five-minute drive from Titanic Museum and LeConte Center at Pigeon Forge. Also, Dolly Parton's Stampede Dinner Attraction and Island at Pigeon Forge are a short five-minute drive away. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English

At a glance

Hotel size

  • 65 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 AM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1984

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 92
  • Wheelchair-accessible business centre
  • Grab bar in shower
  • Shower grab bar height (centimetres): 80
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

Food and drink

  • Microwave

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0 per stay (rates may vary)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Does Surestay Plus By Best Western Pigeon Forge offer free cancellation for a full refund?
Yes, Surestay Plus By Best Western Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Surestay Plus By Best Western Pigeon Forge?
Sorry, pets aren't allowed.
Is parking offered on site at Surestay Plus By Best Western Pigeon Forge?
Yes, there's free self parking.
What are the check-in and check-out times at Surestay Plus By Best Western Pigeon Forge?
Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM.
What's the area around Surestay Plus By Best Western Pigeon Forge like?
Surestay Plus By Best Western Pigeon Forge is a short 15-minute walk from LeConte Center at Pigeon Forge and 13 minutes' walk from Old Mill. Travellers say that this hotel is in a good location.

Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Kenneth, 2-night trip
Verified Hotels.com guest review

8/10 Very good

surety Pigeon Forge
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend get a way
Christina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean & comfortable
Room, hotel lobby and breakfast area were all very clean. Room was especially nice, modern, comfortable. Staff were also nice. Only one small problem, we had no room service. Small inconvenience because all we needed was fresh towels, went to the lobby and were given towels.
Everett, 3-night trip
Verified Hotels.com guest review

8/10 Very good

11/1/24-11/3/24
Everyone on staff was very friendly. Room was neat and clean. Bed was a little too firm for our liking but over all great!
Joseph, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Krista, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Love this place! Clean, nice staff, good breakfast.
Jamie, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Devan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

One night quick trip
Customer service was great clean rooms awesome price!!
1-night trip
Verified Hotels.com guest review

6/10 Good

Maybe stay somewhere else
Room looked as if they recently upgraded. We had a room with a kitchenette. But the room had NOTHING no dishes no silverware no pans. We asked about it and was told for $50 cash deposit they would give us a cook set. Also no where to sit to eat the only chair in the room reclined back making you feel like your gonna fall out it. No table. Also every morning awakened by construction at 5 am. On arrival front desk lady was not friendly at all seemed inconvenienced as we are checking in. Floors of room were not clean.
Charles, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t waste your money
Didn’t stay we went in the room looked bad the door didn’t even completely shut . I tremors to get a refund but because I went though hotel.com. I couldn’t get my money back wasted 400 dollars had to pay 600 for another hotel . Will never book with hotel .com
Amanda, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Shiwani, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Although appears refurbished it was poor quality and noisy between rooms from each side and above.
christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Room was great. Breakfast was ok same meat 1st 2 days and just one waffle maker. I asked all 3 days to get computers to work so i could check my email nobody was able to help me with this problem. Everything else was good...
Atwood, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Check in was ready when we arrived. We were given a room on second floor but was able to move to a first floor room because of my parents age and there not being an elevator at this motel. Breakfast was ok.
Steven, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Overall it was okay, but we did notice there was stains on the curtains and just made it seem not as clean as it should be.
Caleb, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rolf, 2-night trip
Verified Hotels.com guest review

8/10 Very good

One Night Stay
Was an afforable stay in Piegon Forge. We only stayed one night. Had wonderful service from the front desk staff. Safe enough area. Just off the main street. Only complaint was that the floor was dirty. We had black feet just from walking within the room. They could easily mop between stays.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Shannon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Tanner, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very Close to a Trolley stop which was nice as I was there for NQC. I don't normally like hotels where the rooms are not inside, but for the value here it was great. The rooms are newly remodeled and spotless. The staff was friendly and helpful, free wifi. Its simple but it is safe and clean.
joshua, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bedbugs
Bed Bugs! Bedbugs! B E D B U G S! When we confronted the front desk, the person said that he could not come up he would have the manager call us. I asked him if they had a protocol and he said yes here is the manager’s number. He said the manager would call us. It has been four days. No call. The motel was rated 8.6 I rated no more than a three. The worst motel I have stayed at in at least 20 years. Will absolutely think twice about a best western motel again.
Patrick, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Looks like Best Western took over a motel facility. 2 floors, no elevator, doors to the outside, just off the main drag. Discouraged at first but room was spacious, clean, comfortable, quiet. Small kitchen including 3/4 fridge and 2 burner induction plate. Walk in shower was convenient. Didnt stay for bfast.
Sharon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room 212
Adolfo, 6-night trip
Verified Hotels.com guest review