Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive
Madrid (XOC-Atocha Train Station) - 16 min walk
Atocha Cercanías Station - 17 min walk
Madrid Atocha Station - 18 min walk
Anton Martin Station - 3 min walk
Sol Station - 6 min walk
Tirso de Molina Station - 6 min walk
Restaurants
La Rollerie - 2 min walk
Pez Tortilla - 2 min walk
Casa Alberto - 2 min walk
Cervecería Alemana - 2 min walk
Café Central - 1 min walk
About this property
NH Collection Palacio de Tepa
NH Collection Palacio de Tepa offers a great location, putting you within a short 10-minute walk of Puerta del Sol and Plaza Mayor. Guests can indulge in massages and enjoy Mediterranean cuisine at Entre Letras, which is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Anton Martin Station is 3 minutes and Sol Station is 6 minutes.
Languages
English, French, German, Spanish
At a glance
Hotel size
83 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Parking
On-site valet parking (EUR 40 per day)
Off-site parking within 656 ft (EUR 40 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Travelling with children
Children's menu
Working away
Business centre
3 meeting rooms
Conference space (646 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Library
Television in common areas
24-hour fitness centre
Spa services
Massage/treatment rooms
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
MP3 docking station
43-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bath only
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.
Dining
Entre Letras – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.
Awards and affiliations
The property is a member of Historic Hotels of the World.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 30.90 for adults and EUR 30.90 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per accommodation, per night
Parking
Valet parking costs EUR 40 per day
Parking is available nearby and costs EUR 40 per day (656 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number HM:4689
Also known as
Nh Palacio
Nh Palacio Tepa
Nh Palacio Tepa Hotel
Nh Palacio Tepa Hotel Madrid
Nh Palacio Tepa Madrid
NH Collection Palacio Tepa Hotel Madrid
NH Collection Palacio Tepa Hotel
NH Collection Palacio Tepa Madrid
NH Collection Palacio Tepa
Nh Palacio De Tepa Hotel Madrid
NH Collection Palacio de Tepa Hotel
NH Collection Palacio de Tepa Madrid
NH Collection Palacio de Tepa Hotel Madrid
Frequently asked questions
Does NH Collection Palacio de Tepa offer free cancellation for a full refund?
Yes, NH Collection Palacio de Tepa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Palacio de Tepa?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of EUR 35 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at NH Collection Palacio de Tepa?
Yes. Valet parking costs EUR 40 per day.
What are the check-in and check-out times at NH Collection Palacio de Tepa?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at NH Collection Palacio de Tepa?
No, this hotel doesn't have a casino, but Casino de Madrid (7-min walk) and Casino Gran Via (11-min walk) are both nearby.
What is there to do at NH Collection Palacio de Tepa and nearby?
NH Collection Palacio de Tepa has a 24-hour fitness centre and spa services.
Are there restaurants at or near NH Collection Palacio de Tepa?
Yes, Entre Letras offers Mediterranean cuisine.
What's the area around NH Collection Palacio de Tepa like?
NH Collection Palacio de Tepa is in Madrid Centro, a short 3-minute walk from Anton Martin Station and 4 minutes' walk from Puerta del Sol. Travellers say that the area is walkable and good for shopping.
NH Collection Palacio de Tepa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Dec 2024
KATHLEEN
KATHLEEN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Alejandra
Alejandra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Would stay again for sure
Clean and renovated, staff very friendly.
Close to everything.
rodrigo feher da
rodrigo feher da, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
Great property and location.
Felipe
Felipe, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Amazingly comfortable stay
Great service from the check in to the check out. Comfortable rooms and great breakfast. Highly reccomend.
Daniel
Daniel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Lovely hotel
Amazing!!
Maria
Maria, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Margaret
Margaret, 3-night trip
Verified Hotels.com guest review
8/10 Very good
12 Sept 2024
Sahar
Sahar, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sept 2024
Eusebio
Eusebio, 4-night trip
Verified Expedia guest review
10/10 Exceptional
8 Sept 2024
Overall great Hotel great service did not get upgraded but the room are beautiful and welcoming
My daughter got the better view
Mordechai
Mordechai, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
Michael
Michael, 4-night trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
Patrick
Patrick, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Only stayed for a night but the room was great, hotel staff even gave us a free upgrade! The location was amazing, easy to get around, and I would definitely stay there again.
Alex
Alex, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Such a beautiful space - they upgraded us to the 2 storey suite with wraparound views across the 3 balconies - such a great hotel and experience!
Ryan
Ryan, 1-night romance trip
Verified Expedia guest review
8/10 Very good
8 Aug 2024
Perfect location
elena daniela
elena daniela, 2-night trip
Verified Expedia guest review
8/10 Very good
5 Aug 2024
William T
William T, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
konstantin
konstantin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
We have enjoyed staying at NH Palacio de Tepa in the past. The staff is always friendly and accommodating. Perfect location and our upgrade was an unexpected surprise. Thank you to the staff and we will see you next year.
Michele
Michele, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Jul 2024
Jakelin
Jakelin, 2-night trip
Verified Expedia guest review
6/10 Good
23 Jul 2024
Prahalad
Prahalad, 3-night trip
Verified Expedia guest review
8/10 Very good
21 Jul 2024
Overall had a very nice stay. Hotel is well located. Service was good.
One suggestion: the first photo on the hotels.com app is of a pool. The pool is unfortunately located in a different building, available only to guests age 18 and older, and comes with a 13 euro per person charge. As I was traveling with my 12 year old, we were looking forward to using it at the end of the day but were unable to do so.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jul 2024
Spacious room and comfortable bed. Good location to city center activities.
Adina
Adina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2024
Amazing service and friendly staff, accommodating, the Hotel is in epicenter of nightlife’s and bars whichever way you turn.
Donal
Donal, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Jul 2024
Beautiful hotel and wonderful staff. Conveniently located located at the heart of Madrid, but yet quiet. Walkable to all major sites.
Caroline
Caroline, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 Jun 2024
Hotel is in a great location. The staff is very helpful and friendly. The room was very clean and bright.