Experience luxury in every detail from fine dining to rejuvenating spa treatments. Perfectly situated near Puerta del Sol, let helpful staff guide you through an unforgettable stay.
In the heart of Madrid, NH Collection Palacio de Tepa offers a luxurious retreat with a library and spa services like massages. Enjoy Mediterranean cuisine at Entre Letras restaurant, work out in the 24-hour gym or unwind with a drink at the bar.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Spa
Parking available
Pet-friendly
Non-smoking
Gym
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
24-hour fitness centre
Valet parking
24-hour room service
Spa services
Massage/treatment rooms
Business centre
3 meeting rooms
24-hour front desk
Car hire on-site
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
Blackout curtains
Lift
The current price is £180
£180
includes taxes & fees
20 Feb - 21 Feb
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Premium Room
Premium Room
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
25 sq m
Sleeps 2
1 Queen Bed OR 2 Single Beds
View all photos for Family Room
Family Room
Highlights
Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
Sleeps 2
1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed
View all photos for Deluxe Room (View)
Deluxe Room (View)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Bathrobes
25 sq m
City view
Sleeps 2
1 Queen Bed OR 2 Single Beds
View all photos for Junior Suite (View)
Junior Suite (View)
Highlights
Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
City view
Sleeps 2
1 King Bed and 1 Large Single Bed OR 1 Queen Bed and 1 Large Single Bed
View all photos for Junior Suite (Extra Bed 2A + 1Ch with View)
Junior Suite (Extra Bed 2A + 1Ch with View)
Highlights
Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
45 sq m
City view
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed
View all photos for Junior Suite (Extra Bed 3 Ad with View)
Junior Suite (Extra Bed 3 Ad with View)
Highlights
Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
City view
Sleeps 3
1 King Bed and 1 Large Single Bed OR 1 Queen Bed and 1 Large Single Bed
View all photos for Family Room (2 Adults + 1 Child)
Family Room (2 Adults + 1 Child)
Highlights
Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
Sleeps 3
1 Double Bed, 1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed
View all photos for Family Room (3 Adults)
Family Room (3 Adults)
Highlights
Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
Sleeps 3
1 King Bed and 1 Large Single Bed OR 2 Single Beds and 1 Large Single Bed
View all photos for Deluxe Single Room, 1 Double Bed
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive
Madrid (XOC-Atocha Train Station) - 16 min walk
Atocha Cercanías Station - 17 min walk
Madrid Atocha Station - 18 min walk
Anton Martin Station - 3 min walk
Sol Station - 6 min walk
Tirso de Molina Station - 6 min walk
Restaurants
La Rollerie - 2 min walk
Pez Tortilla - 2 min walk
Casa Alberto - 2 min walk
Cervecería Alemana - 2 min walk
Café Central - 1 min walk
About this property
NH Collection Palacio de Tepa
NH Collection Palacio de Tepa offers a fantastic location, putting you a short five-minute walk from Puerta del Sol and Plaza de Santa Ana. Guests can indulge in massages and enjoy Mediterranean cuisine at Entre Letras, which is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Anton Martin Station is 3 minutes and Sol Station is 6 minutes.
Languages
English, French, German, Spanish
At a glance
Hotel size
83 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Parking
On-site valet parking (EUR 40 per day)
Off-site parking within 656 ft (EUR 40 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Travelling with children
Children's menu
Working away
Business centre
3 meeting rooms
Conference space (646 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Library
Television in common areas
24-hour fitness centre
Spa services
Massage/treatment rooms
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
MP3 docking station
43-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bath only
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.
Dining
Entre Letras – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.
Awards and affiliations
The property is a member of Historic Hotels of the World.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 30.90 for adults and EUR 30.90 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per accommodation, per night
Parking
Valet parking costs EUR 40 per day
Parking is available nearby and costs EUR 40 per day (656 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number HM:4689
Also known as
Nh Palacio
Nh Palacio Tepa
Nh Palacio Tepa Hotel
Nh Palacio Tepa Hotel Madrid
Nh Palacio Tepa Madrid
NH Collection Palacio Tepa Hotel Madrid
NH Collection Palacio Tepa Hotel
NH Collection Palacio Tepa Madrid
NH Collection Palacio Tepa
Nh Palacio De Tepa Hotel Madrid
NH Collection Palacio de Tepa Hotel
NH Collection Palacio de Tepa Madrid
NH Collection Palacio de Tepa Hotel Madrid
Frequently asked questions
Does NH Collection Palacio de Tepa offer free cancellation for a full refund?
Yes, NH Collection Palacio de Tepa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Palacio de Tepa?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of EUR 35 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at NH Collection Palacio de Tepa?
Yes. Valet parking costs EUR 40 per day.
What are the check-in and check-out times at NH Collection Palacio de Tepa?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at NH Collection Palacio de Tepa?
No, this hotel doesn't have a casino, but Casino de Madrid (7-min walk) and Casino Gran Via (11-min walk) are both nearby.
What is there to do at NH Collection Palacio de Tepa and nearby?
NH Collection Palacio de Tepa has a 24-hour fitness centre and spa services.
Are there restaurants at or near NH Collection Palacio de Tepa?
Yes, Entre Letras offers Mediterranean cuisine.
What's the area around NH Collection Palacio de Tepa like?
NH Collection Palacio de Tepa is in Madrid Centro, a short 3-minute walk from Anton Martin Station and 4 minutes' walk from Puerta del Sol. Travellers say that the area is walkable and good for shopping.
NH Collection Palacio de Tepa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Feb 2025
Great stay
Excellent option to stay in Madrid. Great location, comfortable rooms and delicious breakfast. Everything you need!
Verified traveller
4-night trip
10/10 Exceptional
4 Nov 2024
Excellent location, spacious rooms and great breakfast
Adriana
Adriana, 2-night trip
10/10 Exceptional
21 Nov 2024
Great property and location.
Felipe
Felipe, 1-night trip
10/10 Exceptional
6 Dec 2024
Would stay again for sure
Clean and renovated, staff very friendly.
Close to everything.
rodrigo feher da
rodrigo feher da, 3-night trip
10/10 Exceptional
17 Nov 2024
Amazingly comfortable stay
Great service from the check in to the check out. Comfortable rooms and great breakfast. Highly reccomend.
Daniel
Daniel, 2-night trip
10/10 Exceptional
14 Nov 2024
Lovely hotel
Amazing!!
Maria
Maria, 1-night trip
8/10 Very good
7 Oct 2024
Great area, staff excelllent, clean and comfortable
Leonard
Leonard, 5-night trip
10/10 Exceptional
9 Oct 2024
Location
Boris
Boris, 6-night trip
10/10 Exceptional
27 Sept 2024
This is an exemplary property with amazing staff. Clean, great location and wonderful amenities. Highly recommend! A great part of a long-awaited family location.
Mary
Mary, 3-night trip
10/10 Exceptional
25 Aug 2024
Only stayed for a night but the room was great, hotel staff even gave us a free upgrade! The location was amazing, easy to get around, and I would definitely stay there again.
Alex
Alex, 1-night trip
8/10 Very good
8 Aug 2024
Perfect location
elena daniela
elena daniela, 2-night trip
10/10 Exceptional
18 Jul 2024
Amazing service and friendly staff, accommodating, the Hotel is in epicenter of nightlife’s and bars whichever way you turn.
Donal
Donal, 4-night trip
6/10 Good
21 Oct 2024
The air conditioning was poor. It was very warm. The staff was ok.
Laurie
Laurie, 3-night trip
10/10 Exceptional
20 Jul 2024
Spacious room and comfortable bed. Good location to city center activities.
Adina
Adina, 1-night trip
10/10 Exceptional
20 Sept 2024
The most attentive and pleasant staff we have experienced at any four or five star hotel. Extraordinary breakfast. Excellent soundproofing provided by the heavy wooden balcony doors. Great mattress and bedding, with variety of pillows. Every aspect of this hotel was perfect.
Judy
Judy, 6-night trip
10/10 Exceptional
11 Jul 2024
Beautiful hotel and wonderful staff. Conveniently located located at the heart of Madrid, but yet quiet. Walkable to all major sites.
Caroline
Caroline, 3-night trip
10/10 Exceptional
11 Aug 2024
Such a beautiful space - they upgraded us to the 2 storey suite with wraparound views across the 3 balconies - such a great hotel and experience!
Ryan
Ryan, 1-night trip
10/10 Exceptional
11 Apr 2024
Great location!
María Cristina
María Cristina, 3-night trip
10/10 Exceptional
27 Feb 2024
Great hotel, great location and friendly staff
Guillermo
Guillermo, 2-night trip
10/10 Exceptional
26 Apr 2024
Nice hotel in a very central area in historic district area. Staff is attentive to guests requests and morning breakfast was delicious.
William
William, 1-night trip
10/10 Exceptional
24 Jun 2024
Hotel is in a great location. The staff is very helpful and friendly. The room was very clean and bright.
Christopher
Christopher, 2-night trip
10/10 Exceptional
8 Sept 2024
Overall great Hotel great service did not get upgraded but the room are beautiful and welcoming
My daughter got the better view
Mordechai
Mordechai, 1-night trip
10/10 Exceptional
15 Nov 2023
Great location and breakfast
Gerald
Gerald, 2-night trip
8/10 Very good
19 Feb 2024
Great location, helpful staff
Suzanne
Suzanne, 2-night trip
10/10 Exceptional
28 Jul 2024
We have enjoyed staying at NH Palacio de Tepa in the past. The staff is always friendly and accommodating. Perfect location and our upgrade was an unexpected surprise. Thank you to the staff and we will see you next year.