Skip to main content.
All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Rixos The Palm Hotel & Suites - Ultra All Inclusive

5-star5 stars
Great for familiesThis property has good facilities for families.
Palm Jumeirah, East Crescent, Dubai, 18652, United Arab Emirates

Dubai beachfront hotel with 3 restaurants, spa
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Beach
Beautiful beach
Service
Fantastic service
Wellness
Great wellness & sports facilities
Food
Delicious food

Rixos The Palm Hotel & Suites - Ultra All Inclusive

from £325
  • Deluxe Room
  • Deluxe Room, Sea View
  • Grand Suite (Grand King Suite)
  • Junior Suite, Sea View
  • Suite, Sea View
  • Premium Room, Garden View
  • Premium Room, Sea View
  • Senior Suite, Sea View
  • Senior Suite, 2 Bedrooms
  • Double Room (Wellness)
  • Family Suite, 3 Bedrooms
  • Suite, 5 Bedrooms
  • Suite, 4 Bedrooms
  • Suite, 4 Bedrooms
  • Family Suite, 2 Bedrooms
  • Room
  • Family Suite

What’s around Rixos The Palm Hotel & Suites - Ultra All Inclusive

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 3.5 mi / 5.6 km
  • Skydive Dubai - 10.5 mi / 16.9 km
  • Souk Madinat Jumeirah - 10.6 mi / 17.1 km
  • Burj Al Arab - 11.2 mi / 18 km
  • Wild Wadi Water Park - 11.6 mi / 18.7 km
  • Mall of the Emirates - 12.5 mi / 20.1 km
  • Ibn Battuta Mall - 13.3 mi / 21.4 km

Getting around

  • Dubai (DXB-Dubai Intl.) 41-min drive
  • Dubai (DWC-Al Maktoum Intl.) 50-min drive
  • Sharjah (SHJ-Sharjah Intl.) 57-min drive
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

At a glance

Key facts

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 5 floors

Check-in and check-out

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping centre shuttle

Payment types at the property

  • Cash

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Basketball on site
  • Fishing on site
  • Kayaking on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Racquetball/squash on site
  • Sailing on site
  • Scuba diving on site
  • Volleyball on site
  • Waterskiing on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 682
  • Conference space size (meters) - 63
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 2011
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish
  • Turkish
  • Ukrainian

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Rixos The Palm Hotel & Suites - Ultra All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Not included

  • Airport transfers
  • Gratuities

Spa

Anjana Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Dining

A La Turca – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

L Olivo Restaurant – Overlooking the ocean and pool, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Salt Restaurant – This restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Rixos The Palm Hotel & Suites - Ultra All Inclusive’s small print

Also known as

  • Rixos Palm Dubai Hotel
  • Rixos The Palm Dubai
  • Rixos The Palm Hotel Suites
  • Rixos The Palm Hotel & Suites - Ultra All Inclusive Hotel
  • Rixos The Palm Hotel & Suites - Ultra All Inclusive Dubai
  • Rixos The Palm Hotel & Suites - Ultra All Inclusive Hotel Dubai
  • Rixos The Palm Dubai
  • Rixos Palm Hotel
  • Rixos The Palm Hotel Suites
  • Rixos The Palm Hotel & Suites - Ultra All Inclusive Hotel
  • Rixos The Palm Hotel & Suites - Ultra All Inclusive Dubai
  • Rixos The Palm Hotel & Suites - Ultra All Inclusive Hotel Dubai
  • Rixos Palm Dubai
  • Rixos Palm
  • Rixos Palm Dubai Hotel
  • Rixos Palm Hotel
  • Rixos Palm

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night

Deposit: AED 500 per night

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1250 (from 3 to 12 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 200 per night

Buffet breakfast is offered for an extra charge of AED 120 for adults and AED 75 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 300 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 192 reviews

Fair 4.0
Relaxed but disappointed
Relaxing three day break with the family but we've been massively disappointed with the poor service, especially on the F&B side. Haven't seen such unqualified/badly trained staff in a five star property in a long time. Every meal something went wrong, be it missing napkins on the table, no water glasses or no cheese on the cheese burger for the kids. I usually don't like to complain but if bare necessities are missing at every meal and you are forced to ask for them it doesn't help me to relax on my holidays! And with the steep prices here you should expect way better service! Reception was OK, managed to get us into our room a few hours early so we could all get changed to enjoy the pool. But at check out we got ignored for ages before I had enough and marched out complaining, this finally lead to a staff member paying attention. Rooms and all facilities need some maintenance too, the age of the resort is showing. We won't be back, there are many better beach resorts in Dubai in the same price range!
Leif, gb3 night family trip
Exceptional 10.0
Beyond perfect!
This hotel represents pure perfection. Staff treat you like royalty. The rooms have stunning views. The pool is perfect temp and the beach is amazing. Never crowded and always everything is always so perfect!
Erika, gb2 night romance trip
Very good 8.0
It rained when we got there and there was a leaking roof which wasn't ideal
Daniel, gbFamily trip
Fair 4.0
Hotel service was way below expectation
Stayed in Rixos The Palm Hotel & Suites for our anniversary and we are totally disappointed with the service. Let me point out what we have observed to fair. 1. Hotel Location - Great but this is expected from a 5 star hotel located in The Palm Dubai. 2. Reception Check-In/Check-Out - Okay no-frills, other hotels on the same cost level and status are way better and welcoming. Nothing special in this hotel except for the small man who walks around smiling and greeting guests. 3. Room - Great view, clean, toilet is spacious. Toiletries are very basic. Called housekeeping for a tub soap and they came after 2 calls with a soap bar. 4. Hotel Amenities – Okay 5. A La Turca Resto – Breakfast options were standard. Staff are okay. 6. I-Chill Beach Lounge - Worst Service and Overpriced! Went there for a late meal, about to close and preparing for dinner but they let us order anyway. Table was not set, pasta was too dry and fish & chips were small portions of fried salmon and no sauce! You have to ask for ketchup and it came ages. Avoid this place for food, it was overprice and has no quality, there are other better restaurants around worth the price. Only order for drinks. 7. Water Sports Area - Rude Staff! Aside from complimentary anniversary cake and a bottle of sparkling in the room which we appreciate, other services are way below expectation. Conclusion: For the price you pay, the service is not worth it and not a five star quality at all. Customer service training is needed
Karlo Joan, ie2 night trip
Fair 4.0
Calls where communicated before arrival without being informed of restaurant reservations being required, upon arrival we where informed of multiple check in times. Reservations where made and our arrival was on time, however, others that came after us where taken care of before us and we were waited on last and due to weather on of the reservations was cancelled and no other restaurant we were interested in was available. We spoke with other business associates staying at the same hotel who received times and was accommodated.
Thomas, us4 night business trip

Rixos The Palm Hotel & Suites - Ultra All Inclusive

Is the description of this property not correct? Tell us